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21.01.2022 There are three types of businesses out there at the moment. 1: Those that have just shut. It's all too hard. Come back when it's over and try and start again! 2: Those that are trying to plod through, doing the same thing just less of it. 3: And those that have adapted, identified new opportunities, tried something new to see what happens, add value, improve service all in continuing to build the brand, the relationship and tell everyone, we aren't going anywhere. We're her...e for you. Adapt, get better, grow. Mybusinessnow.com.au

21.01.2022 If there’s nothing that your business does that makes it standout, something that sets it apart from everyone else doing the same thing, you don’t have any competitive advantage. You don’t want it to be price, it can be, but then just get ready for the constant price discounting wars. (There’s always someone that will do what you do cheaper!) Just look at the pizza industry. It can work, but you need to sell a lot. Find something that you or your businesses does that’s so di...fferent, that no one else could ever do, that then becomes the reason people want to deal with you and not someone else. Not the price or your location. And by the way, it can’t be we give great service, everyone says that. Just ask yourself this question. What makes us different and if you can’t identify that, come up with something right now! What is your unique point of difference? Let us know.

21.01.2022 Your customers get bored. You can have the best product at a great value for money price and people will still leave. They get bored of you and your sameness. Whatever you do you need to refresh everything at some point. Your marketing, ways to use whatever it is you do, even the brand. Statistics tell us that even refreshing your brand and logo can improve sales by 10%. I had a cafe client in Adelaide that had dropped his coffee supplier after 15 years loyal service for no other reason than another guy came in with new posters and ideas. His product and price were the same. The customer got bored! Keep it fresh, keep your clients interested.

16.01.2022 Communication is so important with business. Everyone in the team. Owners, managers, front line and anyone else all need to be able to communicate well, if they can’t, you’ll lose customers. It’s not just about what it is you do. If you can’t tell or talk to someone, articulate what it is you do easily, you’ve got a problem.

16.01.2022 Now is the time that businesses will need to simplify what they do and how they do it. Eliminate the overwhelm that most businesses are going through. Focus on what works, not on everything. Focus, adapt, strategise. Don’t miss the keys to grow businesses even now. It’s often the simple things! Free business training with MybusinessnowBoardroom. Businesses right now still need the skills, strategies and support to get through this and come out the other end stronger and now we’ve made it even easier. Strategies, skills, solutions and support. Monthly online workshops, weekly strategies, guest presenters, ongoing peer and mentor support and much more to protect and grow businesses now. And it’s free! https://mybusinessnow.com.au/the-boardroom

14.01.2022 In order to survive, protect our businesses and get through this, businesses need to think different, adapt, identify new opportunities and standout. Nothing changes if nothing changes! Free business training from MybusinessnowBoardroom. Get through this and out the other end stronger and better businesses. Monthly online workshops, strategies and support to protect and grow businesses now. Click here to find out more and get started. https://form.jotform.co/90410761984864

14.01.2022 ReThinkBusiness. Join us at Caloundra, Wednesday July 15. How to get your business growing easily. Just do what the others don't! Businesses that grow, is what 99% of business owners want. Yet why is that most business owners miss the things that in fact actually grow a business. Over the last few months, businesses around the world, have take the biggest financial hit they are probably ever likely to have (and hopefully will never have again) and in fact it hit 69% of Austra...lian businesses. ReThinkBusiness is about four simple things to get back on track fast. (And it doesn’t include social media or your website!) https://www.eventbrite.com.au/e/rethinkbusinessgrowth-four-

14.01.2022 Positive cashflow is the solution to real business growth. But if there's one thing that's stood out above anything else over the last couple of months, it's the cashflow vulnerability of so many businesses. Far too many businesses simply run week to week, or even week to the past week. They struggle to make enough money to pay last weeks bills, hence the incredibly high insolvency rate in businesses. Cashflow is king, but the objective is have more left over at the end of ea...ch week, month or year, than you started with. Statistics tell us that less than 17% of businesses do even the simplest form of business planning, and even less actually look at it again and you can bet that even less again think any more about their cashflow other than what's in the bank account now and then, if there is any. (And even then they sometimes don't, because they don't like what they see!) If business owners don't plan, or have even the simplest strategy of how they'll get to their objective, it probably won't happen through luck alone! It's all about cashflow! Mybusinessnow and CashFlow360

14.01.2022 Business52, number 8: Followup. Simple, easy, quick tips to uncomplicate business growth under any situation. Mybusinessnow.com.au

13.01.2022 Planning360. Sunshine Coast, Wednesday March 18. The simplest way to plan any business so you actually end up where you wanted. Business planning is possibly the most neglected and misunderstood part of just about any business. According to statistics, less than 17% of businesses do any form of planning and probably many of them don't do them the right anyway, possibly never look at it again once it's done and as a result, miss the opportunities of really taking a business to... the next level. As has been said many times, business owners "don't plan to fail, they just fail to plan"! If the objective is to actually get a business growing, you need to strategically plan and make it as simple as possible as well. EzyPlan is the solution. https://www.eventbrite.com.au/e/planning360-march-maroochyd

12.01.2022 How do you make social media work? Here are 4 ideas that you should at least try and maximise before you get to bogged down. Marketing in general is the most confusing part of business and that's obvious when you know that currently businesses spend under 1% on their marketing and advertising budget, as opposed to 5% plus only a few years ago. For many, it's all too complicated and social media and Facebook are a big part of the problem. I attended another Facebook for busine...Continue reading

09.01.2022 If you could attend free, short, live business workshops, that could give you real skills to grow your business, would you? Yes or no in comments.If you could attend free, short, live business workshops, that could give you real skills to grow your business, would you? Yes or no in comments.

08.01.2022 How do you get customers coming back again and again? Just ask them! The simplest way to grow any business according to just about any data or statistic ever, is hang onto your customers! That's it, no rocket science there. Just give them a service experience that they won't forget, that makes them come back and refer others too. An increase of only 5% in client retention can impact the bottom line by 125%. Like to know more? Click on the link below for a copy of ServiceXperience360 and our 10 point CX checklist. Just one thing, could dramatically grow your business. https://form.jotform.co/90847238322863

06.01.2022 Get through this, with MybusinessnowBoardroom. Businesses right now and more than ever, need the skills, strategies and support to get through this and come out the end stronger. Now we’ve made it even easier. Free business training, focus, solutions, support. MybusinessnowBoardroom. Get through this and come out the other end stronger and better businesses. Monthly online workshops, weekly strategies and ongoing support to protect and grow businesses now. https://mybusinessnow.com.au/the-boardroom

06.01.2022 Service experience is more important than ever, especially right now, in order to get through this. I know we are going through some very challenging times and as a business owner, knowing whats next is anyone's guess. I don't think anyone has the answers to it all right now, but I do think that part of the solution is to make sure that at least the bare minimum of business fundamentals are maintained. I'm fairly certain that the majority of business owners that are currently...Continue reading

05.01.2022 The objective should be to get customers coming back. It’s up to seven times more expensive to generate a new one! The WOW factor is part of that, getting a customer to go WOW, I wasn’t expecting that (in a good way) so that the only person that they want to buy from again is you. But if there’s no WOW, what sets you apart? And you don’t want it to be because you’re the cheapest!

03.01.2022 Cash flow really is king! The question that's going through many business owners’ minds right now is, how do I never feel this vulnerable ever again? What we are going through now, has the potential to happen again. So, what businesses must do now, more than ever before, is eliminate that vulnerability as best they can. I have no idea what the exact number is, but according to statistics from years of data, well over 80% of businesses fail in the first five years and as a res...Continue reading

01.01.2022 Staff (you) are the front line to any business. They need skills to sell and service, otherwise they could destroy that business, regardless of the times!

01.01.2022 Follow up, reconnect, keep in touch. The single easiest way to grow any business is to sell again to someone that's bought or enquired before. Are you looking for customers, more sales or just grow the business? Then just pickup the phone! The single biggest missed opportunity in 99% of businesses is they never following up. Ever! When you look at the statistics that have been done over and over again, you see a trend and regardless of whether the numbers are right or even ac...curate, it doesn't matter. The trend always looks the same. 48% of sales are never followed up. 72% never go back after a second contact On average it takes five contacts to make a sale. 99% of business don't follow up anything. A sale, an enquiry a walk-in. Nothing. And yet 80% of sales decisions are based on the first person to get back to the enquirer! I dealt with a business a year ago, that had been in direct sales for over 30 years. I walked into their office and noticed piles and piles of archive boxes stacked against the wall. I asked what's in those. They contained thousands of old fashioned 3 X 5 handwritten cards of every sale they had ever made. No CRM system, no computer database, just the cards. I asked do you ever call past clients back. No never, why? How many of those boxes would contain a name of someone that would buy again, how much could they have bought over the years, how many referrals? It's not unusual and it never ceases to amaze me, how many businesses don't have the data, or worse have it, but do nothing with it, yet keep advertising, or wondering why business isn't going that well, when the answer is right there in the past client list (somewhere). In tough economies like we have now, there's never a more important time to get the fundamentals of business growth right. Keep selling. Get on the phone. Don't stop, it's a numbers game. Just get clear about the numbers. If you have salespeople, keep training them, don't stop, manage and support them weekly. And lastly, service those clients like they've never been serviced before. It's not about one spam email after another, pick up the phone, build relationships and sell more and more. Building successful and strong businesses isn't complicated, but you can't do it by eliminating the fundamentals that worked then and still work now. ThinkBusinessGrowth. Think Mybusinessnow