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25.01.2022 How to Take Advantage of User-Generated Content to Grow Your Restaurant One of the cheapest and easiest ways to put your restaurant on the map and acquire new customers is to rely on user-generated content. Especially if you’re a beginner restauranteur, you shouldn’t miss out on the opportunity to involve your customers and followers in the process of promoting your business. Below, we explain what user-generated content is, what you can gain by using it, and how to use it ef...fectively. Click here to read more: https://bit.ly/2Imy5L5 #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality See more

23.01.2022 Encourage Communication And Feedback A one-way line of communication from managers to staff is a recipe for low employee satisfaction. Employees feel valued when they feel like their voices are heard. Show that you care about your employees by addressing their concerns. Have regular meetings with your staff to gauge their happiness and survey them periodically about their employee experience. Implement some of the changes your employees suggest. This will make them feel like... they have more ownership in your business and contribute to its success. Finally, have exit interviews with employees who leave. This will allow you to discover the reasons why they left and what you can do to prevent more employees from leaving for the same reason. Read more here: https://bit.ly/2TrWilX #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

23.01.2022 Business Is Great Period. Nothing is more boring than business owners or managers complaining about how hard life is. No-one cares. Even if it's slow, tell us about one of your clever staff, interest customers with new menu changes you're excited about. You may have to 'fake it to make it'! To find out more click here: https://bit.ly/2x9PWik #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

23.01.2022 Off The Menu Is Your Online Menu Turning Away Customers? In an ideal world, the fact that your food is fabulous should be enough to keep those customers coming back for more. Unfortunately, the internet is a fickle creature and it encourages people to be more and more demanding. In the complex world of food delivery, the name of the game is to make those sales and get those positive reviews flooding in. To do this, you need to be treating your online menu with the same care that you would your restaurant window to ensure that your offering is enticing, competitive and value for money. Read more about it here: https://bit.ly/2SUqDIv #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

22.01.2022 Restaurant Tip: Use Restaurant Surveys #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

21.01.2022 3 Painless Ways to Tackle Rising Wage Costs It is a concerning time in the food and beverage industry. Increased operating costs, confusing and challenging award rates, combined with a shift in consumer behaviour have driven venues to struggle and eventually shutting down their businesses. Click this link to read more https://bit.ly/330MfaK ... #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

21.01.2022 Build Relationships With Your Clientele What if you’re a new business that doesn’t have established relationships with regulars? Well then, it’s time to start building that loyal customer base. Take note of the guests who make a point to complement the owner or manager at the end of the meal as well as the guests who return more than once. Having an up-to-date guestbook with client profiles is a great first step in keeping track of your budding regulars. Once you’ve determine...d your biggest potential fans, make a point to develop a relationship with them as the owner and encourage your managers to do the same. Once in a while, send them a little digestif or appetizer on the house to show how much you appreciate their business. Now that you’ve built relationships, you can invite those new regulars to support your business online, again with that gentle power of suggestion. Read more by clicking here: https://bit.ly/2x9PWik #BMME #businesssolutions #...manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

20.01.2022 Check The Friendliness And Quality Of Your Communication Unfriendly voicemail or staff messages can sabotage your image. Ensure emails are correctly punctuated and have no spelling mistakes as this will make you look uneducated. Click here to find out more: https://bit.ly/3hd6Nmm ... #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

19.01.2022 Increasing Word of Mouth Referral to Your Restaurant The digital age has tricked us into thinking traditional word of mouth doesn’t matter. But it still does 87% of diners agree that they take recommendations from friends more seriously than online reviews or popularity on social media. While it can be easy to think you just need a killer Instagram following, an active Twitter feed, and a bunch of stars on Yelp to get customers in the door, you can’t stop there. It’s time t...o make word of mouth a crucial part of your referral and recommendation strategy. Let’s go back to the basics: here’s how you can ramp up your word of mouth referrals so your restaurant’s reputation speaks for itself. Read more about it here: https://bit.ly/36Ma8GM #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

19.01.2022 Restaurant Tip: Do Local Online Ads #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

18.01.2022 Online Ordering and Delivery Whether we like it or not, customers now have a wide range of options when it comes to ordering food and only providing a dine-in service can seriously limit your potential profits. Offering delivery or order-ahead for collection (or both) gives your regulars convenient ordering options, so you never miss out on any sales, and opens up your restaurant to a large pool of potential new customers further boosting your earning potential. Delivery... Partnering with a third-party delivery service, like Uber Eats, lets you tap into a huge market of customers who may never have heard of your restaurant before. You can leverage the delivery partners marketing efforts to encourage people to try you out for the first time. If you provide them with delicious food and a good eat-at-home experience this will go a long way in tempting them to try you out in person. Online Ordering If partnering with a delivery service isn’t right for your business, offering online ordering options could be the way to go. For more tips, click here: https://bit.ly/2x9PWik #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

18.01.2022 Surviving COVID-19: Your Guide to Social Media Engagement for Restaurants Are your restaurant’s social media pages lacking the engagement you need to drive more sales? Now more than ever, your customers are indulging in social media consumption. There’s never been a better time to grow your audience online and engage with potential customers due to lockdown mandates and everyone being at home. If you’re looking for advice to grow your followers online and create engaging social media posts for your restaurant, then this guide is for you. Read more here: https://bit.ly/325JSUO #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

18.01.2022 Restaurant Tip: Run Coupon And Discount Campaigns #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

18.01.2022 How Restaurants Are Adapting to the New Normal For most restaurants in the U.S., the news that they would no longer be able to accommodate dine-in customers came quickly, with limited prep time. Some establishments shut down completely, others added online order/pickup operations, and still others turned their dining rooms and bars into staging areas for a ramped-up takeout operation. The reduced service hours also meant a greater supply of inventory that could go to waste. C...lick this link to read more https://bit.ly/2FFr7ix #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

17.01.2022 Benefits of Having Your Own Online Ordering System The food and hospitality market, thanks to technological advancements like the Internet, is changing at an accelerated rate. And for restaurant owners, being online has become essential. Why? Because by doing so, they can expand their customer base and boost earnings. With this in mind, an online ordering system for business is a must in today’s society where everyone is on the go and customers are demanding more convenience.... We've compiled a list of 5 reasons why an Online Ordering System can be so beneficial to restaurants. Click this link to know more https://bit.ly/339ltgq #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

17.01.2022 7 Benefits of Contactless Dining In the wake of COVID-19, the concept is now picking up steam in North America as a way to try and minimize the spread of the virus. In fact, one study from September of 2020 found that one in seven Americans (13%) said they would only dine out at restaurants with contactless dining solutions. While implementing contactless dining may require you to set up some new technologies in your restaurant, the benefits far outweigh the time and expense.... From improving safety for staff and customers, to faster table turnover times, below are seven key benefits of contactless dining. Click here to find out more: https://bit.ly/3oq9CEq #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

17.01.2022 Put Your Menu On Every Online Platform Your menu should be available on as many relevant websites, so that you reach the largest audience and is as searchable as possible. Some platforms include your website, Google My Business, Facebook, Instagram,Trip Advisor and Uber Eats.... Keep in mind that having your menu the exact same across every site is not only great for marketing, but it builds customer trust and loyalty. With someone else handling the execution for you, you have more time to focus on the guest experience, other marketing tactics, and the overall health of your business. Find out more about it here: https://bit.ly/3gW8EeA #businesssolutions #management #staffevaluations #business #success #foodsafety #operationsmanual #businessmanuals #procedures #restaurants #café #hospitality #systems #foodandbeverage #hospitalityspecialist #operationalmanuals

16.01.2022 4 Things You Need to Know Before Buying Restaurant Insurance You may think you don’t need restaurant insurance if you and your staff are diligent with safety precautions. While some things, like the 7,000 fires that American restaurants experience each year, are preventable, other things, like the COVID-19 pandemic, are out of your hands. When you equip your business with insurance, you can be prepared to handle anything that comes your way. Restaurant insurance is a no brain...er because it covers the costs of emergencies big and small, and protects your business. Consider these insider tips before buying your restaurant insurance policies. Click here to find out more: https://bit.ly/39FEzOH #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

15.01.2022 Personalisation Never underestimate the impact when you remember someone’s name or their personal preferences. Record their personal details and any special requirements so whoever is on duty the welcome your customer receives is consistent. Showing you know and understand them will always be appreciated and increase loyalty and add lifetime value. Find out more by clicking here: https://bit.ly/35am4kM ... #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

15.01.2022 How Restaurant Owners Cut Back Costs These days, business owners are constantly looking for ways to cut back costs and restaurant owners are not exempted from the list. To add, expenses here are significantly higher since the products that are used for day-to-day operations have shorter shelf lives, employee turnovers are quite high, and repeat customers are crucial. But the question still stands: how do successful restaurant owners cut back costs without compromising the qua...lity of their products and other aspects of their operations? Well, below are some of the most notable strategies that they employ. - Invest in efficient Online Ordering - Go paperless - Invest in energy-efficient appliances/equipment - Take advantage of the Internet As you can see, a lot of the money-saving strategies that successful restaurant owners employ are just common sense that are backed by a pinch of creativity. By making use of them, they are able to perform operations more efficiently, reduce losses, and put extra dollars on their bottom line. To find out more, click here: https://bit.ly/2x9PWik #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #hospitality

14.01.2022 Restaurant Tip - Improve Local Discovery Online Aka Restaurant SEO #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

14.01.2022 Highlight Your Menu Specials Online If you have a limited-time special menu for a holiday or a special event, post photos of your special menu across all your social media and other platforms. The searchability of this menu doesn’t matter as much, because it’s temporary, so you can just use a photo or a PDF. You can also post a photo of your weekly or even daily specials on Instagram or Facebook stories, which expire after 24 hours. ... Make sure you tell your followers that this menu is available for a limited time to entice them to visit soon. If you notice that you’ve attracted a ton of new guests through this tactic, and you noticed that one of the special dishes was ordered by a big percentage of your guests, you can consider making the dish part of your normal menu. To find more information in how to deal with customers and their approach, visit this link here to take you to our Operations Manual https://bit.ly/2OMujuN. #businesssolutions #management #startups #business #success #foodsafety #operationsmanual #businessmanuals #procedures #restaurants #café #hospitality #systems #foodandbeverage #hospitalityspecialist #operationalmanuals

12.01.2022 Restaurant Tip: Run Contests #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

11.01.2022 Restaurant Tip - Show Off Your Ingredients #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

11.01.2022 Restaurant Tip - Start Offering Online Delivery #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

10.01.2022 How Restaurant Technology Trends Have Revolutionised Hospitality For ages, hospitality companies employed the same business model: get customers, then serve them food. Fast-forward to the 21st century and the same model is still followed. But this time, with a little twist. And it has everything to do with technological advancements. Nowadays, technology offers cutting-edge tools that speeds up time-consuming procedures and gives restaurant operators more time to focus on the... things that matter; the customer experience. These trends are shaping the hospitality business stratosphere like never before. We take a look into some of our top hospitality tech trends to discover the positive impact they've made to our favourite industry. Read more about it here: https://bit.ly/3cSOhyu #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

10.01.2022 How to Keep Your Cool with a Rude Customer Never let a rude customer get to you, and always approach rudeness with empathy. Here are some tips for handling those customers who push your buttons. Click this link to read more - https://bit.ly/31FrtNa ... #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

09.01.2022 Restaurant Tip: Connect Your Front-Of-House To Your Website With Live Chat #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

09.01.2022 Create Partnerships With Local Businesses Start conversations with local businesses in your area. Many of them get catering for special lunches or meetings on a regular basis. Offer them a discount so that they order from you and make sure that you hand them your full menu in person. This can create an ongoing revenue stream for your restaurant to increase your bottom line every month. Click here to know more: https://bit.ly/2x9PWik #BMME #businesssolutions #...manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

09.01.2022 Embrace Big Events New years eve, valentines day, sporting events and holiday parties. All of these are perfect opportunities for you to take advantage of. People are looking for places to go for new years, the super bowl and other events and if you’re not advertising the fact that you’re not only open but putting on some sort of promotion then you’re going to miss out on a lot of these sales opportunities. Get people out of their house and into your restaurant for these special events and you’ll see a big increase is your customer base.

08.01.2022 Restaurant Tip: Understand How Hashtags Work #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

05.01.2022 Your Menu Will Bring New And Old Customers There are many ways to market your restaurant, but your menu is at the heart of why your guests keep coming back. Your online menu should be easily discoverable by every hungry diner in your area. Getting your menu online in the proper way is a simple yet effective marketing tool that can help bring new business through your doors. Click here to know more: https://bit.ly/3gW8EeA ... #BMME #businesssolutions #...manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

05.01.2022 Engage With Existing Positive Reviews The online world is all about creating community and engagement including in the world of reviews! Take a few minutes each week to respond with thanks to some of the positive reviews you’ve already received. Not only will existing reviewers appreciate the connection and make more of an effort to become repeat customers, but potential reviewers will also be more inclined to leave feedback when they see the impact it is making on the business owner and feel like they can connect with him or her on a personal level. Connecting on this level is one of the best strategies on how to increase positive online restaurant reviews.

05.01.2022 Restaurant Tip: Put A Referral Program In Place #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

03.01.2022 3 Tips for Creating Awesome Online Restaurant Menus While it’s clear that there are many benefits to online restaurant menus, this doesn’t mean that you can simply toss up a PDF of your menu and call it a day. If you want to boost sales and actually make your restaurant discoverable online, you need to keep a few important considerations in mind when setting up your online menu. Below, we cover three online menu design tips for your restaurant. Click here to read more: https://bit.ly/3lMastD

03.01.2022 What Is a Card-Not-Present Transaction and Why Does It Cost More? Amidst the COVID-19 health crisis, consumer behavior is shifting rapidly towards digital channels due to local mandates that have temporarily eliminated on-premise dining. In light of this new legislation, restaurants are adapting quickly to meet changing demand and serve their communities. Some restaurants are even starting to use online ordering and delivery for the very first time. This pivot away from in-pe...rson dining and towards digital-only ordering and payment comes with many changes. Click here to read more: https://bit.ly/3iYQOJA #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

02.01.2022 7 Pillars to Grow Your Business In the new world impacted by COVID-19, digital ordering options for pick up, delivery and in venue have transformed to become the main operating model for hospitality venues. The reality is that digital experiences have existed for over five years, yet it took a pandemic to create the necessity for the hospitality industry to adapt. From operations to marketing, we are now relying on online channels more than ever before. ... Here are the 7 pillars to help you grow your business right now and prepare for what’s next. Click this link to read more - https://bit.ly/32KaY2Z #businessmanualsmadeeasy #BMME #businesssolutions #restaurant #customers #operationsmanual #business #success #foodsafety #businessmanuals #procedures #café #hospitality

01.01.2022 Restaurant Tip: Respond To Online Reviews #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

01.01.2022 Restaurant Tip: Get People Engaged With Live Social Media Stories #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems

01.01.2022 Restaurant Tip: Focus on Customer Loyalty #BMME #businesssolutions #manual #evaluations #startups #business #success #foodsafety #businessmanuals #procedures #restaurants #café #hospitality #systems