Busways in Pymble, New South Wales, Australia | Travel and transport

Busways

Locality: Pymble, New South Wales, Australia

Phone: +61 2 9497 1800

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• Transportation service

25.01.2022 We welcomed Drellan on board one of our Western Sydney buses yesterday, his first time catching public transport. Drellan, who has cerebral palsy, was taking assisted transport to and from his public school. However, he'll be starting TAFE soon to study information technology and needs to catch public transport to get there. We took Drellan out on his own private service for a training exercise with one of our bus trainers Andy so he could practice catching the bus and using ...the wheelchair ramp. After just a few goes, he was all smiles, confident and ready to catch his first real service. Our trainer showed him exactly which stand he would need to get the bus from, meaning Drellan was able to use a lift by himself for the first time too. #PublicTransport #AccessiblePublicTransport #CaringAboutPeople #DisabilityAwareness

25.01.2022 This week is #InvisibleDisabilitiesWeek - a time to raise awareness about invisible disabilities and bring more support to those that have them. Invisible Disabilities are certain kinds of disabilities that are not immediately apparent to others. This week, we'll be posting about various invisible disabilities and how we can improve public transport use for these people. There are a range of mental disabilities that affect people on a daily basis. Some examples include depres...sion, attention deficit disorder, schizophrenia, agoraphobia, and Autism. These disorders can be completely debilitating to the victim, and can make performing everyday tasks, such as catching public transport, extremely difficult, if not impossible. Susan Sohn from Think Outside the Chair said: "We need to be more understanding with so many invisible disabilities out there and be respectful of others. We need to understand if someone comes into a bus and we think there's nothing visibly wrong with them, they may still need that disabled seat. It's incumbent of us to be respectful and move without question if they ask for that seat because they do genuinely need it." #PublicTransport #InvisibleDisabilitiesWeek #SafePublicTransport #ThinkOutsideTheChair

25.01.2022 Our brand new state of the art workshop facility at our Grafton depot on the NSW mid-north coast is officially open! We were joined by Clarence Valley Mayor Jim Simmons and Vice President of the Grafton Chamber of Commerce Justin James yesterday to officially open the workshop. The $2.5 million redevelopment includes a four-bay workshop, drive-through wash bay, two-line undercover fuelling area, a brake testing unit, insulated roofing and industrial fans, new staff parking ar...eas, and a significant increase in the concrete hard stand area for bus parking. The redevelopment of our Grafton workshop is part of Busways’ commitment to providing our customers with safe, reliable bus services in Grafton and we're pleased to be investing in infrastructure in regional NSW. Busways Managing Director Byron Rowe said: "Our investment in upgrading the Grafton depot workshops is a commitment to the service standards we will deliver. Fleet safety, comfort, and cleanliness is so important to provide an exceptional onboard experience for our passengers and drivers." Below is a short behind the scenes video of yesterday's (socially distanced) event. #PublicTransport #CaringAboutPeople #Redevelopment #LocalEconomy

24.01.2022 Due to flood related road closures in Macksville, some route and school services in Macksville, Nambucca Heads and Scotts Head will be cancelled, diverted or operate incomplete trips until further notice. Visit the page below for the latest service updates.

22.01.2022 We'd like to remind Busways customers that it is mandatory to wear a face mask in the Western Sydney and Central Coast areas. In line with NSW Health guidelines, a face mask must be worn when travelling on a bus and when waiting at the bus stop or bus interchange. An on the spot fine of $200 applies (enforced by NSW Police) for non-compliance. Children aged 12 and under are exempt but are encouraged to wear face masks where practicable. ... We'd like to thank customers for wearing their mask helping to keep you and our bus drivers safe from COVID-19. #PublicTransport #FaceMask #COVID19 #Safety

21.01.2022 From Sunday 25 October, routes 360 and 365 will receive additional services and longer operating hours on both weekdays and weekends, enabling customers more travel options to get around Coffs Harbour. Learn more about the changes: https://bit.ly/2GRhRsi

21.01.2022 We'd like to hear from you about what you think of our new passenger information displays on board our western Sydney buses. We appreciate you taking this quick 1-2 minute survey and providing your feedback.

21.01.2022 Are you an experienced heavy vehicle driver looking for flexible hours and a friendly workplace? Our Coffs Harbour team is looking for people with a passion for serving the local community to be their next bus driver with multiple positions available! Bus driving is a rewarding career option for both men and women. If you want a role closer to home with more flexibility, click the link below for more information and to take the next step in your career.... #PublicTransport #BusDriver #Career #Community

20.01.2022 As students return to school for the last term of 2020 today in NSW, we'd like to remind motorists to keep students safe by slowing down to 40km/hour when you see bus lights flash. The flashing lights on the back of buses warn motorists that school children are getting on or off the bus. Children are most at risk in the minutes after they get off the bus as the can be unpredictable in their movements. Drivers should look out for children who are crossing the road or waiting ...to cross. #PubclicTransport #SchoolBuses #BusSafetyTips #SchoolBusSafety #BusFlashingLights See more

20.01.2022 #invisibledisabilitiesweek Chronic fatigue is a disease that occurs more commonly in women and has symptoms such as sleep abnormalities, pain and general fatigue that are made worse by exertion. There are many hurdles for those with chronic fatigue when it comes to catching public transport, including psychological and physical. Crowds on public transport or no available seats can cause considerable pain for people with chronic fatigue.... Susan Sohn from Think Outside the Chair said: "People with this disability can find it difficult to even leave the house so for them to catch public transport is a big thing. They can sometimes feel isolated from society and be treated unkindly by others. This disease is challenging. Everyone should be treated equally and people should not be bothered by who is sitting where on a bus and why." Pictured below is just one of our special messages that are being displayed across our fleet for Invisible Disabilities Week. #PublicTransport #InvisibleDisabilitiesWeek #SafePublicTransport #ThinkOutsideTheChair

17.01.2022 Be kind, be patient on public transport. This week we’re reminding our customers and bus drivers that not all disabilities are visible. Customers with invisible disabilities may still appreciate or need help when catching public transport even though it may not look like it. Everyone’s understanding can go a long way to make sure they have a positive journey. There are lots of invisible disabilities that can affect a person’s ability to read a timetable, understand their su...rroundings, stand, or sit in some areas of the bus, quickly get on or off a bus or know when to get off the bus. Cognitive disabilities we often can’t see include autism, anxiety, deafness, and dementia. Another key invisible disability that can make it harder for some people on public transport is arthritis. For many suffering with arthritis, it can be a lifelong battle. There are three types of arthritis osteoarthritis which is the most common, rheumatoid arthritis which is an autoimmune disease, and psoriatic arthritis which is a skin condition. The main symptoms include joint pain and stiffness, swelling and reduced range of motion. This is just one of the many debilitating indivisible disabilities that someone on your bus could be managing. Please remember to stop, think, and offer help to someone if it looks like they need it. Kindness is free! #PublicTransport #InvisibleDisabilitiesWeek #VisibleCourage

17.01.2022 Merry Christmas! We'd like to thank our customers for travelling with us in 2020 and look forward to seeing you again in 2021! A reminder that if you have any questions or need assistance, the Busways Customer Service number is 1300 692 929. We wish you a safe and happy holiday break.

17.01.2022 #PublicTransport #16RegionalCitiesProgram #IncreasedBusServices #FindingBetterWays

17.01.2022 Route 350 services will be cancelled tomorrow (Saturday 20 March) and will not operate due to flood related road closures between Kempsey and Frederickton and between Kempsey and Crescent Head. Visit busways.com.au/regional-service-updates for the latest service updates.

16.01.2022 Our reception team from our National Support Office, Michelle and Peta, have just received their new uniforms, proudly showing them off in the below photo. Based at Pymble in NSW, Michelle and Peta are responsible for organising the mail, ordering stationary, the set up and pack down of events, assisting our support office departments and assisting our Leadership Team. #PublicTransport #BuswaysFaces #Receptionist #TeamWork #Collaboration

16.01.2022 Our drivers start early to get our buses and customers on the road for the morning peak each day. One of the perks of starting your day early can be seeing some amazing sunrises, like this one in Port Macquarie earlier this week, taken by one of our Port Macquarie drivers, Arnold. #PublicTransport #BusDriver #EarlyRisers #PerksOfTheJob

15.01.2022 This week is National Road Safety Week - an annual initiative highlighting the impact of road trauma and ways to reduce it. Busways is on board with the national campaign as an opportunity to remind all drivers and other road users of the influence they have on our roads. Each day, there is a different theme to create awareness about the many elements to road safety. Today's theme is 'Take the Pledge, lead the way'. Busways bus drivers are taking the Pledge this week to ‘dr...ive so others survive’. See the photo below of Mohammad Elzain from Busways Blacktown taking the Pledge! #PublicTransport #NRSW #DriveSoOthersSurvive #RoadSafetyWeek

15.01.2022 As we continue to look at the important aspects around road safety as part of National Road Safety Week this week, our team gathered today (physically distanced) at Busways' Lonsdale depot in Adelaide to discuss the important topic. The key theme of this campaign is 'drive so others survive'. Busways' Managing Director Byron Rowe spoke about the importance of educating ourselves about road safety and the responsibility we all have on our roads. Pictured below is Mr Rowe and B...usways South Australia Stakeholder and Contracts Coordinator Adrian Paarson speaking at the gathering. #PublicTransport #NRSW #roadsafetyweek #drivesos

15.01.2022 This week we're saying goodbye to one of our longest serving bus drivers, Peter, as he retires after 39 years with Busways. Peter has worked at our Grafton depot on the NSW north coast for his entire career at the company, operating route, school and long-term charters. "I've always loved receiving positive feedback from passengers and school children, it makes my day," Peter said of his time as a bus driver.... He also added the experience of learning to drive a bus many years ago is very different to what our drivers go through now with a new and modern fleet to operate. "The experience of driving a manual crash gear box with a full load of senior citizen passengers, hoping you're going to get to the top of a steep hill is one of my fond memories," he said. At 83 years old, Peter is ready to enjoy his retirement years taking holidays and writing a recollection of his life in the Grafton area. Thank you for your many years of professional service to Busways, Peter. #PublicTransport #Retirement #EmployeeAppreciation #GoingAboveAndBeyond

15.01.2022 If you're in the Clarence Valley area on the NSW north coast, keep an eye out for our 'Clarence Valley says no to domestic violence' buses that provide vital information for community members who need support. We're working to help break the silence around domestic violence. It was a privilege to part of the launch of this campaign recently with these buses now out on the roads in the Clarence Valley community. #PublicTransport #JustSayNoToDomesticeViolence #CaringAboutPeople #CommunitySupport #FindingBetterWays Coffs-Clarence Police District

12.01.2022 We've been recognised as an ABA100 Winner of The Australian Business Awards 2020 for the New Service Innovation and CX Managements Awards for our Cooee Busways service in Western Sydney, and for the New Product Innovation Award for our Nectar digital payment system on the NSW North Coast. These industry recognitions confirm our commitment to continuous improvement in our business by developing innovative processes and tools that result in quality customer service and a happy and proud workforce. #PublicTransport #ABA100 #FindingBetterWays #CaringAboutPeople

12.01.2022 Smile, you’re on camera! Busways’ Central Coast bus users are now benefitting from our upgrade of on-board CCTV systems. CCTV is a proven method to deter vandalism and anti-social behaviour on board buses so that everyone can have a better journey experience. With up to eight cameras on each bus, all areas inside and outside the bus are overseen - this means anti-social behaviour can be pinpointed and addressed directly with police if necessary. This has led to fewer on-board incidents. Safe travelling! #PublicTransport #BusSafety #ZeroTolerance #CCTV

12.01.2022 Due to flood related road closures, all services for Routes 322, 324, 325, 327, 328, 329, 332, 334, 334K, 335, 339, 340, 341, 345, 350, 353, 354, 355 are cancelled and are not operating on Saturday 20 March. Visit http://busways.com.au/regional-service-updates for the latest service updates.

12.01.2022 Thanks to everyone who has donated to the local charities supported through our Christmas buses this year. Our drivers decorated the buses themselves and are fundraising for local charities in the hope of making a brighter Christmas for the people, families, and animals across our communities. You’ve helped us raise over $3,407 so far and we thank you from the bottom of our hearts for your generosity. Haven’t donated yet? Make a donation before next Monday and help our t...eams reach the goal of $8,000 in charity support. To find out which charity your local Busways team is fundraising for this Christmas, visit the Busways website: https://bit.ly/3ahPzDR. Let’s make a difference in our communities together. #PublicTransport #CommunitySupport #ChristmasBuses

11.01.2022 We are currently looking for self-motivated individuals to join our team as Heavy Diesel Mechanics at our Region 1 (Blacktown, Mulgrave & Penrith) depots. The number of vacancies available at each depot are as follows: Blacktown- 2 vacancies Mulgrave- 2 vacancies Penrith- 2 vacancies... You will be given the opportunity to grow, develop and take on additional responsibilities during your employment. Heavy vehicle diesel mechanic experience is preferred but not necessary as we are willing to train and develop the right individual for the position. If you're interested, apply now!

11.01.2022 Due to heavy rain in our #WesternSydney and #CentralCoast networks and other incidents in these areas, some services may run late. Rain is expected to ease this afternoon. We appreciate your patience while our bus drivers work to get you to your destination safely. The picture below is of flash flooding in #Ourimbah on the Central Coast and is via NSW Incident Alerts. #PublicTransport #SafePublicTransport #BusSafety #WetWeather

11.01.2022 A reminder that NSW Health strongly recommends customers on public transport wear a face mask. Masks are a complementary line of defence in limiting the spread of COVID-19 in addition to other key measures including staying at home if unwell, practicing physical distancing and practicing good hand hygiene. Providing public transport that is as safe and as clean as possible will assist with the recovery from the COVID-19 outbreak.... We ask that you please do your bit for a safer trip! #SafePublicTransport #PublicTransport #DoYourBit #CaringAboutPeople

10.01.2022 We'd like to wish all the dads a happy Father's Day! We spoke to one of our drivers Vikas Kumer this week about what being a dad means to him and how bus driving fits well into his life as a dad. Check out the video below. A lot of our workforce are dads so if you're out on one of our services today, remember to wish the driver a happy Father's Day!... #PublicTransport #FathersDay #BusDriving #WorkLifeBalance

10.01.2022 Busways is pleased to announce that we’ve collectively raised $9,307 for 13 local charities in our operating areas largely thanks to donations from our customers and staff through our Christmas Bus Initiative. Every donation received means a brighter Christmas for many families and animals these charities provide for. Thank you to community members that donated, voted for the best decorated Christmas buses, and shared our initiative with others in your community. Busways... also donated $5,000 in support of the charities chosen by the employees which has been donated to this year’s winners of the internal and public Christmas bus decorating competition that many of you voted in. Below are some photos of our employees from this year’s Christmas Bus Initiative. Ovarian Cancer Research Foundation (OCRF), Liberty Domestic & Family Violence Specialist Services, Westpac Rescue Helicopter Service - Official Site, The Kids' Cancer Project, Guide Dogs NSW/ACT, WestCare Penrith, RSPCA South Australia, Canteen Australia, Prostate Cancer Foundation of Australia #publictransportsport #christmasbuses #merrychristmas #fundraiserraiser #charity

08.01.2022 From Monday 21 September, as part of the 16 Regional Cities Services Improvement Program, routes 373, 374, 375A, 378 and 380 will receive new services making it easier for customers to go about their weekly activities through the day. Visit the page below to plan your trip and more information.

08.01.2022 #PublicTransport #NRSW #drivesos

08.01.2022 Busways donated two of our buses to the NSW Police Force this year to assist the police with transport requirements. Since the donation, the buses have transported over 5000 NSW Police Officers! The buses were refurbished by our Penrith team in Western Sydney and have been used for transporting police to and from deployment at the borders for COVID-19 operations, police member's funerals, and from police headquarters at Parramatta to the new premises at Homebush Bay. They ...have also been used to transport people from Sydney hotels after isolation periods to the airport. We would like to thank the NSW Police Force for recently presenting Busways with a Certificate of Appreciation for the donation of the buses. Pictured is NSW Police Force Assistant Commissioner Peter Cotter with Busways Western Sydney Service Delivery Manager Steven Hawkins with the Certificate of Appreciation. #PublicTransport #Collaboration #Donation #NSWPoliceForce

05.01.2022 Due to flooding across NSW, some route and school services across our operating regions in the North Coast, Central Coast and Western Sydney will be cancelled, diverted or operate incomplete trips from tomorrow (Monday 22 March). Customers can check which services are affected by visiting busways.com.au/regional-service-updates for the latest service updates to plan their trip.

05.01.2022 One of our Western Sydney bus drivers was thrilled to receive this customer compliment . Our drivers work hard to keep bus services running and it has been a difficult year for them to say the least with COVID-19 in the mix. Thank you to our dedicated team of drivers for their continued commitment to providing quality customer experiences by operating safe, welcoming, and comfortable bus services. #PublicTransport #ThankYouBusDrivers #EmployeeAppreciation

04.01.2022 The Christmas Bus Decorating Competition results are in! We asked you to vote to help us decide which of our buses have the best decorations and we are pleased to announce we have four winners. 1. Blacktown - fundraising for The Kids' Cancer Project... 2. Wyong - fundraising for Ovarian Cancer Research Foundation (OCRF) 3. Port Macquarie and Wauchope - fundraising for Liberty Domestic & Family Violence Specialist Services 4. Macksville - fundraising for Westpac Rescue Helicopter Service - Official Site Each winner for the best decorated Christmas bus will receive a $500 donation from Busways to the charity they have been fundraising for this Christmas. The winning best decorated buses are pictured below, as voted by you. #PublicTransport #christmasbuses #CommunitySupport #fundraiser

04.01.2022 We've been busy successfully operating in our new Adelaide Outer South region for almost four months now. We’re getting to know our new team, bedding in Busways’ systems and processes and building some great new working relationships with the SA Government and the community. Thank you to Australasian Bus & Coach Magazine for sharing our story on our successful transition and the systems and processes we had to adapt due to COVID-19.... #PublicTransport #Transition #NewContract #WorkforceEngagement

03.01.2022 Today is Remembrance Day - a day to commemorate those who have previously served and who continue to serve today. One of our Port Macquarie bus drivers Wayne Hopwood (pictured) said: "We acknowledge the courage and sacrifice of those who served their country and we need to acknowledge our responsibility to work for peace they fought hard to achieve. During times of war, individual acts of heroism occur frequently; only a few are ever recorded and receive official recognition...." Wayne Hopwood enlisted in the Army at the age of 20. He served in the Royal Corps of Australian Electrical and Mechanical Engineers from 1977 to 1981. Wayne’s Father Fredrick Hopwood was conscripted into the Army in the 1950’s as an infantryman. Lest we forget. #RemembranceDay

02.01.2022 Busways customers in the Clarence region on the NSW north coast will receive an additional 41 weekly bus services from 21 September as part of the Government's commitment of the 16 Regional Cities Program. Customers will have more choice when they travel with extended hours of operation and new Saturday services on key routes like the 373, 374, and 380. The announcement was made today by the Minister of Regional Transport and Roads Paul Toole who was joined by Member for Clar...ence Chris Gulaptis and Busways Regional Operations Support Manager Mark Lawrence. Customers can find out more information about the program and new services here: https://www.transport.nsw.gov.au//16-regional-cities-progr #PublicTransport #16RegionalCitiesProgram #IncreasedBusServices #FindingBetterWays

01.01.2022 Our brand new coaches serving customers on our 150, 151 and 152 routes between Taree and Newcastle go into service tomorrow 2 September! These vehicles were specifically designed for these routes and include a wheelchair lift, under bin space, on-board toilet facilities, seatbelts and USB charging points for customers. The announcement was made today outside the Forster Visitor Information Centre with Busways Head of Assets Chris Wolf, Busways Regional Operations Support Mana...ger Mark Lawrence and Member for Myall Lakes Stephen Bromhead. We're looking forward to seeing them out on the road and our customers feeling safe and comfortable on their journey. #PublicTransport #CustomerExperience #CustomerJourney #FindingBetterWays #NewCoaches