Chandlers Hill Surgery | Family medicine practice

Chandlers Hill Surgery

Phone: +61 8 8381 2822

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• Family medicine practice
• Family doctor
• General Practitioner

23.01.2022 Phones are back on! Thank you for your patience

22.01.2022 Unfortunately we’ve come into work with no power or phone lines. Hopefully the issue will be fixed mid morning. We are currently working on getting our line diverted to a mobile.Unfortunately we’ve come into work with no power or phone lines. Hopefully the issue will be fixed mid morning. We are currently working on getting our line diverted to a mobile.

19.01.2022 Update 11:50am - Back online. Thank you for your patience! Online bookings are currently down. We are working with HotDocs to fix the issue. If you need to make an appointment please call the surgery ... 8381 2822. Apologies for the inconvenience! See more

16.01.2022 COVID-19 Update If you are severely unwell call 000 (Triple Zero) in an emergency, such as difficulty breathing or chest pain. If you have any of the symptoms below, even if mild, please get tested for COVID-19 as soon as symptoms appear: fever OR chills (with no alternative illness that explains these symptoms)... cough sore throat runny nose shortness of breath loss of taste or smell You do not need a referral to visit most dedicated COVID-19 and respiratory clinics. Chandlers Hill Surgery does NOT swab any symptomatic patients. Testing Locations Repat SA Pathology drive thru Aldinga SA Pathology drive thru Mile End Clinpath drive thru Huntfield Heights Clinpath drive thru Adelaide Airport - Clinical Labs drive thru Christies Beach - Clinical Labs drive thru Full list is available here: https://www.sahealth.sa.gov.au//conditions/infectio/covid- If you have any of the above symptoms OR Had contact with someone diagnosed with or suspected of having Coronavirus or living with someone being swabbed OR Have been to one of the areas currently identified by SA Health as a hotspot. SA Health Contact Tracing Please book a telehealth appointment. Telephone consults may be booked online or by phoning the surgery on 8381 2822. We have the ability to send electronic prescriptions with some of our local pharmacies where you can get your script on your phone. We can also fax your script to the pharmacy of your choice so that you do not need to enter the surgery. We are still seeing patients face to face where appropriate however we are taking extra precautions. Dedicated Respiratory Clinics GP-led Respiratory Clinics have been established by SA Health to support the assessment of anyone experiencing mild to moderate respiratory conditions. The clinics are set up with staff in full Protective Personnel equipment (PPE). No referral is needed, book online or over the phone Adelaide Central Respiratory Clinic - 0401 142 608 Reynella Respiratory Clinic - 0478 455 771

15.01.2022 We hope our valued patients had a Merry Christmas! We are currently closed and will reopen Tuesday 29th December 2020 at 8:30am. For afterhours assistance please call ... National Home Doctor - 137 425 Morphett Vale Medical Care - 8326 6999 Health direct - 1800 022 222 In an emergency, go to the nearest hospital or call 000. For COVID-19 related issues call the hotline on 1800 020 080. https://www.emhprac.org.au//Managing-Your-Mental-Health-On

15.01.2022 Chandlers Hill Surgery will be closed Monday 5th October 2020 for Labour Day. For afterhours assistance please call; National Home Doctor (Home Visit) - 137 425... Morphett Vale Medical Care - 8326 6999 Healthdirect - 1800 022 222 In an emergency, go to the nearest hospital or call 000 For COVID-19 (Coronavirus) related issues please call the 24/7 Hotline on 1800 020 080

11.01.2022 We are changing the patient flow within our surgery. From 8.30am all patients and visitors must enter via the front door including Clinpath and Dr Paul Russo patients. Exit will be via the back door. (Clinpath will be open at the back door from 7.30am 8.30am only.) ... All patients, visitors are required to check in with QR code or paper record at reception. QR codes are available at the reception area and we will have multiple QR codes to try and make this process smoother. We will also continue to ask the triage questions about cough, sore throat, runny nose, fever, etc. Single use surgical masks are to be worn in the surgery please bring one with you if possible. If for some reason you cannot wear a mask we will ask you to wait outside or in your car and your doctor with discuss this with you before entry. All patients are welcome to wait outside or in their car if they are not comfortable in the waiting room. Where ever possible please consider a telephone appointment. Thankyou for your cooperation in this matter. We do appreciate your continued support and are encouraged by the way you treat our staff with respect and try to meet the ever changing guidelines.

11.01.2022 COVID-19 Update Chandlers Hill Surgery is open, however you will notice we have implemented some changes as the health and wellbeing of our staff and community is of the utmost importance. - Telehealth appointments are preferred, where appropriate. ... - Face to face appointments are available for essential needs. - Concierge will greet you at the front entrance and will go through a series of questions to ensure you are safe to enter the building. We appreciate your patience and respect for our team while they keep you safe. - On cooler days it is preferred you wait outside of the building or in your car before your appointment. We have seating outside our entrances to maintain social distancing. - All patients entering the surgery must wear a face mask. We are unable to provide masks to all patients. Please bring a mask from home. - There are hand sanitisers outside of each entrance. - We will no longer accept cash. EFTPOS and credit card transactions only. - Non essential appointments may be rescheduled such as childhood immunisations, ear cleaning, routine skin checks. Someone from the administration team will contact you should rescheduling be required. - Clinpath are open but encouraging only essential tests be performed. If it can wait please do so. To the Chandlers Hill community. Stay home, stay safe and look after your loved ones. Remember to wash your hands regularly and remain 1.5 metres from others. Please go to our website www.chandlershillsurgery.com.au for further COVID-19 information or call the hotline on 1800 020 080.

10.01.2022 Chandlers Hill Surgery will be closed Monday 8th June for the Queen’s birthday. For afterhours assistance please call; National Home Doctor (Home Visit) - 137 425 Morphett Vale Medical Care - 8326 6999... Healthdirect - 1800 022 222 In an emergency, go to the nearest hospital or call 000. For COVID-19 (Coronavirus) related issues please call the 24/7 Hotline on 1800 020 080. See more

08.01.2022 Our phone lines are currently down. If you need to book an appointment you can do this by heading to our website www.chandlershillsurgery.com.au and clicking on the HotDocs link to book online or if you are experiencing a medical emergency call 000. Apologies for the inconvenience.

08.01.2022 It's not too late to get your flu injection! We have ample supply of children and adult flu vaccines (private and government). If you require an appointment please call the surgery on 83812822. Thank you.

07.01.2022 During the peak of COVID-19 the government brought in temporary Medicare subsidies for general practice. A small incentive payment was introduced for providing bulk billed medical services especially to those vulnerable to COVID-19. We understood that not only was our community facing serious health risks with COVID-19, but also many would be struck with financial strain.... The temporary subsidies assisted us to offer our normal quality health care at bulk billed rates for concession card holders, children under 16 years old and those vulnerable to COVID-19. From 1st of October 2020 the bulk billing incentive will be significantly reduced and the temporary COVID-19 incentive payment will cease. What does this mean for our patients? After careful consideration we have decided to reinstate a small gap for patients with a concession card and children over the age of 10 years. This fee applies to BOTH face to face appointments and telehealth consults. Billing decisions will remain with the individual doctor, and we are mindful that there will be occasions where it is appropriate to bulk bill particularly in times of financial strain. If at any time you are having financial issues, or have concerns about your capacity to pay then please discuss this with your doctor or Jacky our business manager. A full list of our fees is available at reception. Chandlers Hill Surgery

06.01.2022 On behalf of all the staff at Chandlers Hill Surgery we would like to wish our patients a happy and safe Christmas / New Year. Thank you for your ongoing support and patience throughout this challenging year. Take care and best wishes, ... the CHS team

06.01.2022 Wearing a face mask provides an additional physical barrier, and helps to slow the spread of COVID-19. . How to put a mask on: 1 Wash and dry (or sanitis...e) your hands. 2 Take your clean, unused mask by the ear loops or strings. 3 Put them over your ears or tie them behind your head. 4 Make sure your mask is completely covering your nose, mouth and chin. . Don’t touch or adjust the front of your mask while wearing it it’s the part that’s protecting you from COVID-19. If you do touch it by accident, wash or sanitise your hands right away. . How to take a mask off: 1 Wash and dry (or sanitise) your hands. 2 Do not touch the front of your mask while removing it. Use only the ear loops or strings. 3 Store cloth face masks in a plastic bag until you have an opportunity to wash them. When disposing single-use surgical face masks, place in a bag or lined bin. Do not put masks into the recycling bin. 4 Wash and dry (or sanitise) your hands. . To learn more about face masks: www.sahealth.sa.gov.au/COVIDmasks