Closed Loop Consulting in Leopold, Victoria, Australia | Travel and transport

Closed Loop Consulting

Locality: Leopold, Victoria, Australia

Phone: +61 2 8007 5380

Address: 12-16 Ferguson Rd 3224 Leopold, VIC, Australia

Website: http://www.loopclosed.com.au/

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• Airline industry service

25.01.2022 Have a look at our new intro video. We think it best answers, what do you guys do, how do you do it and why do you do it? Let us know what you think. https://youtu.be/MHoJxrqKNZk

23.01.2022 Interesting how Tripit knows my flight is delayed but the airline is insisting its on time. Even though the departure time has past and boarding has not started. This is the beauty of big data and clever data aggregation at work.

23.01.2022 Its not only airlines that need smarter integrated data solutions. The entire travel and freight industry ecosystem is desperate for them. After 3 weeks cruising Alaska, via Canada and then arriving back into Seattle only to head back to Canada to train and drive the Rockys all on a unique tour code, it quickly became glaringly apparent that integrating US & Canadian CBP - and Australian CBP for that matter and the ticket/passport and ESTA information could have greased the ...wheels and done a lot to facilitate progress as we cris-crossed boarders every other day where we were treated like suspects each time. It was stressful every time and became a drag on the holiday. While these guys have a job to do no doubt, delaying the Celebrity Solstice in Vancouver for four hours and contributing to a six hour boarding delay while each embarking passenger was interrogated by US CBP about their reasons for entering the US was just a bit much. Seriously. For everyone their reason was likely the ~122,000 T ship parked alongside the dock that had a filed cruise itinerary in and out of Canadian/US waters and ports. It could have been coordinated so much better. These same issues are now plaguing the aviation industry as we are again seeing increasing but arguably necessary delays as the TSA is overwhelmed by the approaching summer peak on top of enhanced screening as a consequence of last weeks unfortunate incident. While we all "get it," the question needs to be asked; whats it going to be like as passenger numbers continue to climb to the dizzying levels recently predicted by IATA? We need a strategy now. One that can ease the issues touched on here in the short term and that can be extended into the future where airlines are collectively carrying the population of the planet on an annual basis - and delivering them to unique coded tours such as the one I am heading home from. A tour where the only value in the tour code seemed to be its connection to the price. Technically its a cinch to fix. But resolve. Well, thats another matter.

20.01.2022 Planning our Annual Strategy Week plus some Fireside Chats for airlines while we have the entire team in one place at the same time! A very rare event. See our website http://www.loopclosed.com.au//industry-trajectory-fireside for details

19.01.2022 Very pleased to accept @AircraftIT invitation to present at the upcoming Bangkok conference. Big change coming. Lots to discuss. We look forward to seeing everyone there.

19.01.2022 The latest Aircraft-IT Journal hit the kerb today, in which Closed Loop has a featured article. Take a look and let us know what you think. Heres the link to the magazine https://issuu.com/aircraftit/docs/aircraft_it_ops_v9.2 Aircraft IT #airlineeconomics #Trajectorybasedoperations

19.01.2022 It's not only airlines that need smarter integrated data solutions. The entire travel and freight industry ecosystem is desperate for them. After 3 weeks cruising Alaska, via Canada and then arriving back into Seattle only to head back to Canada to train and drive the Rockys all on a unique tour code, it quickly became glaringly apparent that integrating US & Canadian CBP - and Australian CBP for that matter and the ticket/passport and ESTA information could have greased the ...wheels and done a lot to facilitate progress as we cris-crossed boarders every other day where we were treated like suspects each time. It was stressful every time and became a drag on the holiday. While these guys have a job to do no doubt, delaying the Celebrity Solstice in Vancouver for four hours and contributing to a six hour boarding delay while each embarking passenger was interrogated by US CBP about their reasons for entering the US was just a bit much. Seriously. For everyone their reason was likely the ~122,000 T ship parked alongside the dock that had a filed cruise itinerary in and out of Canadian/US waters and ports. It could have been coordinated so much better. These same issues are now plaguing the aviation industry as we are again seeing increasing but arguably necessary delays as the TSA is overwhelmed by the approaching summer peak on top of enhanced screening as a consequence of last week's unfortunate incident. While we all "get it," the question needs to be asked; what's it going to be like as passenger numbers continue to climb to the dizzying levels recently predicted by IATA? We need a strategy now. One that can ease the issues touched on here in the short term and that can be extended into the future where airlines are collectively carrying the population of the planet on an annual basis - and delivering them to unique coded tours such as the one I am heading home from. A tour where the only value in the tour code seemed to be its connection to the price. Technically it's a cinch to fix. But resolve. Well, that's another matter.

17.01.2022 About time Closed Loop sent a new newsletter. Here it is.

14.01.2022 Weve considered our keynote address for the MRO Ops IT Conference in Bangkok (http://www.aircraft-commerce.com/c/Bangkok_2019/default.asp) Weve developed a model that we believe will fundamentally reshape the relationships between airlines, suppliers and the industry. Weve included the abstract below. We hope to see you there. Paradigm Change is coming, and while the aviation industry associates the term with just about every initiative, this time its real. Described at ...the time as a paradigm change, Digital Data came to prominence in the mid-1980s. It promised a lot, but after more than three decades, becoming fragmented and proprietary, it hasnt delivered on the promises. The EFB journey began not much later as the phoenix from the failed ELS concept, which started as far back as 1986. Described again as a paradigm change, EFB was going to change the way pilots did just about everything, but the name got in the way, and so far it has achieved little except automation of the status quo. For the most part, EFB functionality and user experiences mimic the paper processes that it replaces. The wholesale change implicit in the promised "paradigm" shift delivered by EFB is not there. It too has taken almost three decades for most airlines to have or be actively developing EFB programs and while some have had more success than others, the search for the real business case seems to remain elusive. There are other industry programs that exemplify similar, less than optimal outcomes. Trajectory Based Operations (TBO) will drive real paradigm change in the way airlines operate and to a significant degree, do business. However, unlike Digital Data and EFB, the industry does not have 30 years to do it and needs to get it pretty much right the first time. Data and EFB will be essential components of the system and will make the business case for EFB either easier or irrelevant, depending on perspectives. Critically, TBO, while having technology-based enablers, will not be a technology-driven system; nevertheless, TBO will require wholesale system change that will likely test the operational capability of many airlines. TBO is a big ask if one casts an eye at the rear-view mirror. Can an industry so successful at making simple things difficult even contemplate something as significant as TBO or do we have to break the way weve been doing things for years and find a different path? In a strategic insight into TBO, Michael will discuss where and how airlines need to shift focus to ensure their readiness for what will be paradigm-changing and profound for the aviation industry.

14.01.2022 We've just read the latest Aircraft IT eJournal. As usual lots of great info - including the concluding part to our Trajectory Based Operations article. Check it out https://lnkd.in/gWaK3N5 #closedloopcnslt #aviation #airlines

13.01.2022 Beth happily comfy on #virginaustralia on way to Brisbane to connect with #VA7 tomorrow. Canada, here we come.

13.01.2022 IATA Industry Turbulence Survey

13.01.2022 Check out our latest post in which we review and analyse the recent Aircraft IT Flight Operations Conference. https://www.loopclosed.com.au/document/842.html

11.01.2022 About to board EY17 to London for the IoT Aviation conference. An interesting couple of days coming up I think. We will be doing our part to make it so!

10.01.2022 Today we're pleased to release our latest Blog, Aviation 3.0. Its a brief history lesson that sets the context for a possible future, even on the back of COVID. Have a look here. https://www.loopclosed.com.au/thoughts_re/aviation_3.0.html We're keen to engage in a discussion about what the future might look like and how we make it what it needs to be, so let us know your thoughts.

08.01.2022 Its been a while, but we are still here, influencing airline project outcomes and connectivity and transformation strategies.

05.01.2022 We've considered our keynote address for the MRO Ops IT Conference in Bangkok (http://www.aircraft-commerce.com/c/Bangkok_2019/default.asp) We've developed a model that we believe will fundamentally reshape the relationships between airlines, suppliers and the industry. We've included the abstract below. We hope to see you there. Paradigm Change is coming, and while the aviation industry associates the term with just about every initiative, this time it's real. Described at ...the time as a paradigm change, Digital Data came to prominence in the mid-1980s. It promised a lot, but after more than three decades, becoming fragmented and proprietary, it hasn't delivered on the promises. The EFB journey began not much later as the phoenix from the failed ELS concept, which started as far back as 1986. Described again as a paradigm change, EFB was going to change the way pilots did just about everything, but the name got in the way, and so far it has achieved little except automation of the status quo. For the most part, EFB functionality and user experiences mimic the paper processes that it replaces. The wholesale change implicit in the promised "paradigm" shift delivered by EFB is not there. It too has taken almost three decades for most airlines to have or be actively developing EFB programs and while some have had more success than others, the search for the real business case seems to remain elusive. There are other industry programs that exemplify similar, less than optimal outcomes. Trajectory Based Operations (TBO) will drive real paradigm change in the way airlines operate and to a significant degree, do business. However, unlike Digital Data and EFB, the industry does not have 30 years to do it and needs to get it pretty much right the first time. Data and EFB will be essential components of the system and will make the business case for EFB either easier or irrelevant, depending on perspectives. Critically, TBO, while having technology-based enablers, will not be a technology-driven system; nevertheless, TBO will require wholesale system change that will likely test the operational capability of many airlines. TBO is a big ask if one casts an eye at the rear-view mirror. Can an industry so successful at making simple things difficult even contemplate something as significant as TBO or do we have to break the way we've been doing things for years and find a different path? In a strategic insight into TBO, Michael will discuss where and how airlines need to shift focus to ensure their readiness for what will be paradigm-changing and profound for the aviation industry.

05.01.2022 Has the IoT now overrun the aviation industry just when it was coming to grips with eEnablement? We dont think so. We think it is of similar strategy. But how do you take it forward? How does the airline grapple with yet another technology? Look to our 2017 series of newsletters to guide your system and program frameworks.

04.01.2022 Today were pleased to release our latest Blog, Aviation 3.0. Its a brief history lesson that sets the context for a possible future, even on the back of COVID. Have a look here. https://www.loopclosed.com.au/thoughts_re/aviation_3.0.html Were keen to engage in a discussion about what the future might look like and how we make it what it needs to be, so let us know your thoughts.

04.01.2022 Many airlines at a recent industry conference were excited about the capabilities of developing connectivity solutions yet, were unsure about how to develop and begin their individual programs. Closed Loop believes it is symptomatic of the rigorous departmental boundaries in airlines now coming home to roost. Have a look at Marcus Carrs article and then, give us a call. Of course, youd expect us to say we can help. But actually, we can.

04.01.2022 Just released our latest newsletter. We hope as usual that it generates thinking, some good debate... and some strategic direction for our readers.

03.01.2022 Privileged today to be invited for a one-on-one demonstration of the new PageSeeder content management engine from Allette Systems (https://www.allette.com.au/) PageSeeder has always been a world class content/document management system. However this version is able to be configured to reflect the entire business structure and flow in terms of content, data, publishing and visualisation needs. Information flow is instant, collaborative, traceable and provides a line of audit ...second to none. The PageSeeder engine has application across a broad range of industries and is particularly suited to those with the need to build and communicate the journey from strategy through to outcomes. Technical and data-driven documents are a breeze, and components can be written and managed once but be used in multiple documents. PageSeeder can now be set at the core of even more business applications and be applied from simple document management to web/electronic publishing, data collection and visualisation. This latest iteration puts PageSeeder firmly in a league of its own. It will feature significantly in the program development, documentation, communication and change management aspects of our work with our customers from today.

01.01.2022 Closed Loop Consulting works with airline departments that want to critically assess and confidently implement a range of operational systems.

01.01.2022 Recently, we attended the Aircraft Commerce MRO Ops-IT Conference in Bangkok to deliver a keynote about Trajectory Based Operations (TBO). The presentation was intended as a teaser for airlines to help drive some of the strategic thinking that will be needed to get ready for and make TBO work. The presentation with its narrative is called "Trajectory Based Operations, Science Fiction or Saviour" and it can be accessed on our Youtube channel here https://youtu.be/xvFPsaYHgbU