Tracey Lentell | Business service

Tracey Lentell

Phone: +61 438 077 044

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Reviews

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• Businesses
• Local service
• Business service
• Hospitality service

25.01.2022 An interesting read on food trends for 2021..... https://www.finedininglovers.com//Finedininglovers_2021_Fo

25.01.2022 Staying up to date with design trends at the expo

25.01.2022 Had an awesome meeting with the team today at Ettalong Diggers and then off to check out this amazing venue The Beach House At Patonga. OMG what an amazing venue, such beautiful design, bathrooms, paintings and the best customer service to top it off!!

23.01.2022 Awesome to see the amazing job Bernie Brown has done at Worrigee Sports Club and his first stage of his renovation! Can't wait to see the next stage it sounds dynamic!

23.01.2022 A little homework before tomorrow’s meeting and training sessions - before that a little wander around town to find the worlds largest sundial and an amazing kids playground

22.01.2022 Great to see how Singleton Diggers have renovated their 2nd site- looks really nice!

21.01.2022 Finally a day in the office to try and catchup with jobs and paperwork with a helper trying to distract me all day

20.01.2022 Sp good to catch up with Aaron Bray GM of DWS while at the QLD Services Clubs Meeting today at Logan Diggers with my Caloundra RSL team!

20.01.2022 From the now green bush of Singleton this morning to the beach, Swansea and Norah Head to the City Balgowlah all helping improve customer experiences thru different measures

18.01.2022 Food and service is always a challenge and producing menu’s that are fresh and dynamic, having fun mentoring the Head Chef in how to manage people that don’t want to change and grow with us. Working together on starting to design new menu’s!

16.01.2022 Last night I was blown away by radio commentator Mark Levy from 2GB - what a great guy. I happened to run into one of my old VIP customers Ollie at my local Club and it resulted in hours of chats with him and Mark. Mark has Big plans for the future.

15.01.2022 Great leaders continue to learn and grow at the CEO Institute with Luke Simmons and Glenn Ward from the North’s Group, Allen Barry from Barringtons Group and MIA Glenn Cushion who was doing his his amazing CEO role

11.01.2022 Another fun day at the RSL driving change and breaking the old way of doing things

10.01.2022 Look at this view it’s amazing! The thing I love about providing exceptional service is about knowing your customer. Today I took a very special customer to lunch to make sure we are meeting her needs

09.01.2022 Continually working with the RSL to drive change and that is bringing in new markets and targeting the families. Starting work on the next school holidays and incorporating the gym and the Sub Branch with their massive military display museum

07.01.2022 Today at the RSL with the help of my new HR Mgr we set out to transform the staff room that was in dire need of help on a very small budget. Photos before and after. Isn’t quite finished as the handyman went home, need to hang 5 prints, fill some bean bags, some more small tables and we are ready! To have a chef say to me this really made me smile was enough to say that a day at Kmart and some hard work pays off for employee satisfaction!

06.01.2022 Road tripping today- awesome to see the great work being done at St Marys RLC, Henry Sports and final stop Castle Hill RSL

04.01.2022 A day of strategic planning and business development with fellow brains trust Lewis

03.01.2022 A great article on Leadership and Customer Excellence- driving return visits from your customers when they need to make that choice of what venue to go back to. https://tgandh.com//leadersh/leadership-and-guest-service/

02.01.2022 Great to see a venue catering for new markets

01.01.2022 Another successful couple of days with the Team and gaining traction with our vegan additions to the menu’s with our plant based burger launched yesterday