Edge Telecommunications in Seaford, Victoria, Australia | Telecommunications company

Edge Telecommunications

Locality: Seaford, Victoria, Australia

Phone: +61 1300 885 894

Address: 38 Hartnett Drive 3198 Seaford, VIC, Australia

Website: http://www.edgetel.com.au/

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• Information technology company
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• Telecommunication company

25.01.2022 Is customer service still Important in a world of technology? When it comes to helping a customer is writing a reply via SMS or email enough? When they call your business is letting the phone ring out or them getting an engaged signal OK? With Chat-bots and email, SMS and Facebook the art of having a conversation has dropped by up to 50%.... People are now realising that they are conversing with a machine and have started to drop the niceties, the please and thank you and importantly the art of emotion when it comes to dealing with businesses. It is still important to have a conversation, call people on the phone and actually chat with them, make it a priority to get at least 10% back from email, SMS and chat-bot conversation. Taking the time to make connections is what creates loyal customers who will return to your business over and over again. Hosted PBX services offer a mix of both, allowing your business to capture the call, direct it cleanly and then give your customer the opportunity to make contact with a representative or have a representative contact them back. Our business relies on giving excellence in customer service even as a telecommunications company, which is rare to find these days, with a real person answering all our calls and making the effort to get to know you and your enquiry, then handling it in a timely manner. Your never on your own with us!! Call now and test that theory on 1300 885 894 and see for yourself just how amazing our team of representatives are.

25.01.2022 It's all about the office phone system 'Future-Proofing' IP phones have cemented their place as a key part of the communications framework for businesses. Everywhere you go today people are talking about cloud phone systems and the benefits they bring to a business.... Its all about gaining advanced phone system features at competitive pricing and the flexibility to make the system operate exactly how your business needs. It's also about not being stuck with lock-in plans or being forced to take features you won't use. Making sure you have the ability to scale up when you need it, that the service has excellent call quality and that the customer service is there when you need it most is paramount. Also, add a company with robust infrastructure and developers that design the whole phone system to your specifications, only then you know you are with a winning telecommunications service. Edgetel has cutting edge technology when it comes to business phone systems and we offer freedom to create. See for yourself the difference in future-proofing your business phone system with a 30-Day trial of the Edgetel phone system. Free Features for 30-Days will save you money as well. No lock-in contracts or exit fees. Let us show you how to future proof today!

25.01.2022 Looking for a company that offers you simplicity in VoIP telecommunications? Edgetel is the definition of hosted PBX system simplicity - it's all about letting you take back control of your phone system. Manage your phone system yourself and choose all features individually, make changes to the system 24/7, and best of all design and create a business phone system that will suit your business model with no hidden fees. ... No more waiting on hold to have changes or updates made on your behalf with an external telco, and no more contracts or set plans with lock-ins! Edgetel is run by a simple user software portal called vControl that allows you to log into the software and make changes yourself. Want to add a new feature, forget moving to the next plan, just log in and add it. Receptionists love this system because it allows them to make changes on demand and the changes happen instantly saving them time. This is one of the most efficient and cost-effective phone systems for business on the market. Simply head to www.edgetel.com.au to find out more and sign up for a 30-Day trial to give it a go and see for yourself what all the fuss is about. Find out why this telecommunications model is Australia's best-kept secret.

24.01.2022 A little thing can make a big impact on the Earth - let's take a moment to find something little we can do to help change the world and our future. Earth Day 2020.

23.01.2022 Service + Reliability + Efficiency + Quality = Satisfaction Jump onboard Edgetel's efficient and reliable service today with our Free 30-Day Trial. Our customer support team is here to help or you can sign yourself up online to be connected instantly. There are no contracts or set call plans, no exit fees, no number port required to trial and no hidden costs. ... Our business-grade phone system is one of the easiest services on the market! We've given you the freedom to manage and choose exactly what you need for your business. Get informed and make your own decision about how effective Edgete's business-grade VoIP service could be for your business. To jump on board please call our customer care team 1300 889 854 or www.edgetel.com.au to sign your business up today.

22.01.2022 We are now Finalists in the prestigious 'My Business Awards 2019' Check out Edge Telecommunications as a finalist under Information & Communications Technology (ICT) Business of the Year! https://www.mybusiness.com.au//w/2019-winners-and-finalist... We are excited and honoured to make it to the finalist list and wish all the businesses entered into this years awards the very best of luck.list Find us at www.edgetel.com.au or call 1300 885 894 if you would like to update your business phone system.

22.01.2022 Is your business phone system helping you create professional customer service opportunities? With the right set up your phone can answer every call for you and with menu options, your customers can choose who they need to speak to. You can even play in hold messages to keep them up to date on your business operational hours, new products, and special offers, therefore, offering another level of customer service to your clients. If you would like a simple option that you can ...manage yourself with no need to wait on hold for a rep to make changes for you ever again, then Edgetel powered by vControl is the product for you. Trial a phone system that is created by you, for your business, with features you want and need, no contract, no exit fees, and for the first 30 days a range of our amazing features are totally free. A simple set up with a line, an extension, a voicemail to email service, a queue, and a portable number on the account will cost you around $24 per month plus calls. You choose what you need and add or remove features as your business scales up or down. To sign up and try this amazing Australian owned and operated VoIP hosted PBX service head to www.edgetel.com.au and see what the difference is when we give you the power to manage your telecommunications yourself. 1300 885 894 But you don't need to speak to our reps because you can sign-up, set-up, and manage everything yourself without the need to speak to anyone. Of course, we would love to hear from you should you have questions.

20.01.2022 1 Week to Go till the My Business Awards!!!! We are heading to Sydney as a finalist in the 'Optus My Business Awards'. Wow what an achievement for our Business. As a finalist we have been chosen under the IT and Telecommunications banner to represent businesses who are doing great things. So proud to have made it this far and will be ecstatic if we make it to the Winners podium. Next Friday evening we will know the result. Keep you posted with more pics and information to follow. Send us a your good wishes message below! Thanks for engaging with Edgetel, we appreciate all our customers.

20.01.2022 Happy New Year.!! We hope that you have an amazing evening full of surprise and delight and that 2020 will be a rocking great year for your business. Edgetel will be with you all the way in 2020 with cost effective business phone solutions and customer service that will delight. Be Safe and have fun!

20.01.2022 We urge you to put a hosted PBX service into play for your business today! It's now more apparent than ever that we may all end up working from remote locations, homes or places other than the office. One of the simplest solutions on the market today is vControl.... Simple sign up, free software to manage the system, cost efficiency, and simplicity where your staff can easily pick up their desk handset, take it home and plug it into their internet, and continue to take calls like they are sitting in their office. Don't wait, do it today - free features for 30 days with a quality provider means you can rest easy knowing your business will continue to be active during this unusual time. Looking after our local businesses in the interest of keeping SMB's in operation.

20.01.2022 Say YES to Phone Solutions! To scale your business up you need to grab solutions based business phone systems right now. Yes! a cloud hosted PBX phone system will change the way you do business. Why not get a solution today, no contracts, free 30 day trial of all the features, no need to port your number to trial the service, you take control of all the management and system changes at the click of a button and you could be saving up to 50%. ... Its software that makes you the boss - not the big telco's! There is a formula that works, easy to sign up, easy to manage and no downtime or unsightly voice quality, It's called Edgetel! In business for over 10 years, we know what works and with our robust infrastructure and common courtesy customer care, you will never want to go back to your old phone company. We do things differently, we are designed to take care of your needs and let you control every aspect of how your system runs. Our development team is working every day to make new features and products available and keep your phone system in perfect condition. Call us right now to find out just how easy it is to switch to Edgetel 1300 885 894. www.edgetel.com.au

19.01.2022 Edgetel is offering free hosted PBX software for SMB's! Turn your business phones into a remote location connectivity system with connections and access today. We are offering our system features free for 30 days to give any business the opportunity to let staff work from home. ... No contracts, no exit fees, no set plans, no tech required to implement. One of the simplest and most cost-effective systems available. . www.edgetel.com.au to sign up or just call 1300 885 894 To find out how easy it is to hook up your current system with this software and gain the flexibility to move contact us today.

18.01.2022 This said it all! We made it to finalist for 2020 for the My Business Awards. Proudly supporting our community with freedom telecommunications services for over 10 years. Australian owned and operated. Check us out at www.edgetel.com.au and do your business a favor. Looking forward to the online event where we hope to gain a Win this year and Oh! what a year it has been!

17.01.2022 Just like in the old days when you called an operator to connect you there was always someone there on the end of the line to speak to. That's why we value connectivity and make sure our team are engaged to help. Our Customer Service Reflects: Faster Troubleshooting reliable and knowledgeable staff... Smarter Product recommendations we know our stuff We want you to have the knowledge access and training on your phone system software Clearer Communication we listen and respond intently Confident Customer Interactions no escalating of calls Customer Centric we are trained to be here for you Your in charge of the spend and features you need -no contracts or plans just simply you choose. Now that's what I call a telecommunications company! 1300 885 894 to find out more and talk with our amazing team.

17.01.2022 IS WORKING FROM HOME ON THE HORIZON FOR YOUR TEAM? If working from home for your staff is on the horizon and you need a phone system in place to connect all your staff from remote locations or you simply need help to configure a phone set up/connect to your work remotely, we are here to support you. If you have any other phone technical questions, please call Edgetel today, we are here to help in any way we can. ... Supporting all structures that allow you to 'Work at Home'. [email protected] / [email protected] www.edgetel.com.au - simple connect and set up options.

17.01.2022 An office phone system that's progressing every single day! Our system now offers even more technical features, advanced system operational capabilities, and an even easier to manage phone system set up. We even give you full access to make changes yourself 24/7. Telecommunications has never been easier.... Trial Edgetel powered by vControl today - sign up at www.edgetel.com.au and manage your own system with free standard features for 30 days and feel the difference.

16.01.2022 Meet Edgetel's hosted PBX service with innovative features and simplicity you're sure to find it the easiest hosted PBX system on the market. Create your own business phone system, manage how it operates and set up a same-day operation with full customer support. Innovative Software with Free features for 30 days. 1300 885 894 for more help.

13.01.2022 Want to cut your phone bill in half? Edgetel can save you up to 50% off your current spend. To find out more contact us on 1300 885 894 or email us your latest bill to [email protected] for a free bill comparison. You've got nothing to loose!

13.01.2022 Did you know ANY SIP ready hardware works with Edgetel's VoIP hosted PBX phone system? Thinking of changing your carrier and already have phone hardware? Edgetel makes switching a breeze! Simply sign up for an account in minutes then trial all the features free for 30 days creating an instant saving to get you started and our expert support customer care team are available to assist you. ... We've cut out the middle man and created an online phone system that gives you complete access saving you time and money. If you are in need of new hardware or an upgrade then we recommend brand Yealink. It's a modern and sleek design that provides excellent sound quality and truly conventional phone experience. Yealink hardware is traditionally a very robust product and ranges from entry-level models to advanced luxury models. Call us to find out more on hardware options: 1300 885 894

13.01.2022 The crazy season is upon us, but you don't need to feel the heat when it comes to your phones. Christmas Holiday Fun! or business phone calls when you trying to sit down for Christmas Eve Dinner with the family? Set up a no contract Edgetel phone system, even if it's just for the holiday season, so that you can relax and enjoy time with your family.... Your system can take calls, give holiday hours and when you are returning on deck, take messages and email them directly to you as MP3 files so you decide when to call a customer back. One man band, small business or corporate firm, you can benefit from setting up a no contract, free features for 30 days Edgetel phone system. It is so simple, go online to www.edgetel.com.au and sign up, set up how you want the system to run with the easy to navigate wizard, free trial all features for 30 days, no contract or exit fees and let your customers know where you are, when your back to work and how they can reach you. You don't need to port your number yet, simply divert your current number to your account phone number till you make an informed decision after the 30 day trial. SIMPLE - YOUR DONE! Call us if you would like us to help you set up just the right features to keep you going over the Christmas break. PH: 1300 885 894

13.01.2022 If you had to pick one singular aspiration you had for gaining better customer service, prioritising above all else in 2020, what would it be? Whatever you’re targeting is for this year, to give you a head start, we’ve got intelligent future-focused business VoIP phone systems, ideas and a newly released range of features to help you gain a radical change in your customer services focus. Call Edgetel today to find out more 1300 885 894 or visit www.edgetel.com.au

12.01.2022 Do you hate it when you call your telco to speak to someone only to be put on hold for long periods of time? Edgetel offers you the opportunity to manage your phone system in-house, make changes to the features and system flow yourself and if you need help our online tutorials and Australian-based customer help desk are there for you 100%. Speak with people who are experts in the field of VoIP and business phone systems and get your phone system back on track in a flash! www.edgetel.com.au 1300 889 894

11.01.2022 In many organisations, the decision has already been made that they need to move to VoIP. In the past, there were a lot of questions. Now it seems to be a question of when and who? If the NBN has arrived, is arriving soon or in the near future you will need to think ahead to what this means for your phone system, PBX, IT related services, ATM and Alarms.... Get in front of the changes you need to manage when this happens because being armed with the right information makes all the difference. The NBN website does have a list of things to consider, you might want to print this off and keep it handy so that you can start to call those services and ask what happens next when NBN is connected to your business. We are here to help, if you need information or would like to try a new Hosted PBX right now to make sure your phone system stays in tact after the NBN is installed don't hesitate to contact us on 1300 885 894. It really is simpler than you imagine. Get on board now and save a headache later!

11.01.2022 Wishing everyone a very happy New Year! Let's hope 2021 brings good fortune and a healthier year for us all. Edgetel wishes all our customer prosperity and happiness. The count down to NYE is on and we are looking forward to celebrating any way we can.

10.01.2022 Free your business from set phone plans, bad call quality, and poor customer service. With vControl you're in control. Edgetel is a Business Phone System with a difference!

10.01.2022 Happy Mother's Day to all the hard-working mum's working from home, homeschooling, and doing what they do best - Being Mum's! We hope you received a phone call today, some chocolates or a bunch of flowers to celebrate all that you do for your family. We hope you have a wonderful day. From the team at Edgetel.

09.01.2022 Happy Easter. We all miss our families and celebrating the Easter holidays. Pick up the phone today and call them, have a conversation and share your Easter joy. Stay safe and enjoy what life means to you today.

06.01.2022 Edgetel is 100% supporting local small and medium businesses to keep their telecommunications services afloat. While you're waiting for your business to get back to doors open, your phone system may be eating up your profit. If you are looking for a system that you can manage and add and remove features right now then look no further than Edgetel. 100% online, managed by you, no set plans, don't pay for services you don't need right now, no exit fees, complete control of you...r spend and all backed by a 100% Australian owned and operated telecommunications company. We are here for you while the going is tough, we support your decisions and won't discriminate when your business is struggling. Our caring and supportive staff understand what you have been going through, we too have been a business operating during the Covid-19 pandemic, it's tough but we are pulling together to support every business in need. If you need a break right now then you should call us 1300 885 894 and tell our team what you need, when you need it, and how much you can afford. Keep your number active and don't pay for services you are not using right now! We can offer you a Covid-19 discount to get you through a rough patch and help you when your business starts operating again, then you can begin to add features back to your account yourself, maybe even try a few new features you didn't have before it's all up to you. Don't struggle along feeling like no one cares in telecommunications land because we do! and want to help you so please have a chat with us today!

04.01.2022 Welcome to 2021- The most important year for getting things right! Introducing a phone system that drives your business further. Make sure your business starts 2021 on the right foot. ... Edgetel can offer you a freedom management service where you're in control of the business phone system operations. No more waiting for updates to be put in place by external telco's or having to call when you need to add essential services. With 24/7 access to vControl, our portal management system, you will have the freedom to run your phone system like you do your business - professionally. www.edgetel.com.au

03.01.2022 My Business Awards. Great evening so far, flutters as they start presenting awards.

02.01.2022 If you are an Edgetel Melbourne-based business, we are here for you 100% Please let us know if we can assist you to get your business phone set up adapted for sending staff home again to work over the next 5 day Lockdown. You have access to a host of online tutorials within your vControl portal should you want to manage your system yourself and add features you need, change messages or even change the dial plan set up to reflect the changing dynamics of your business.... We are here for you 100% so don't hesitate to call the team. 1300 885 894 www.edgetel.com.au [email protected] Not an Edgetel customer but would like to try the service, we happily give you 30 days of free standard features to give it a go, no number port required to trial and your phone set up can happen instantly. Already have SIP ready phones, then you can sign up and manage the whole process yourself online and have your staff take home handsets and your business system become remote in the same day. Freedom to manage your telecommunications and your business your way!

01.01.2022 The Cogs are turning once again! Business is getting back to normal. We are all enthusiastic about what we want for Christmas this year and that's for businesses to continue to survive and to flourish well into the holiday season. Besides getting back to normal, the call flow into your business will be booming, orders flowing in, people checking your operational hours, questions on products and availability and this will be creating quite the phone system conundrum for most.... Here is where we can help! Put a hosted PBX service into play for your business in a matter of minutes, arrange your call flow, messaging, and in hold messages to inform callers of your services and operational hours coming into Christmas time. Edgetel powered by vControl! to try our hosted PBX features for 30 days, with all our standard features free, and to manage and make changes yourself as you go simply sign up. You don't even need to port your number to try us and when you get compliments from your customers on how amazing your phone service is, you can make the choice to bring your number across hassle-free, with no downtime or loss of service. You have to try this! Sign up at www.edgetel.com.au and have an activated hosted PBX service in operation today! #voipbusiness #voipsolution

01.01.2022 Sydney here we come! My Business Awards are tonight and we are excited to be attending. We are hoping for a WIN! Edgetel is such an amazing company to work for, the team of dedicated support staff and developers work hard to make sure their customers only get the best service and support. Good luck team Edgetel.