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Elevating It

Phone: +61 1300 649 001

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24.01.2022 [[Microsoft 365 authentication is down right now]] Microsoft authentication to outlook.com is down right now. What this means...... If you need to login i.e to add an email account to outlook you are not likely to succeed until the issue is resolved. Recommendations... If you are already logged into services it is recommended that you DO NOT log out as you probably won't be able to log back in. Go to the following site to see the latest status. https://admin.microsoft.com/servicestatus

19.01.2022 Look who arrived on our doorstep overnight! Eddie our new Christmas help desk support elf. He will be working hard in the lead up to Christmas to make sure that your business is safe and sound and reporting those on the naughty list to Santa. Follow his adventures in the lead up to Christmas.

15.01.2022 Eddie having an in-depth conversation with Chris from #elevatingit on the best practices for establishing his remote connection with Santa's naughty/nice database. Making sure that the VPN is secure on both ends, we wouldn't want to break the naughty/nice list...

13.01.2022 [[Is your computer running slllooooowwwwww?]] So slow it is getting annoying or affecting your ability to work? There are many possibilities as to what this could be, however, one thing that many don't think of is it could be because it's running the wrong virus/malware protection software! The image below shows the difference in memory utilisation of a new client's PC just by changing the virus/malware protection program. This device needs to be left running full time and ...was found to get very sluggish frequently needing it to be restarted. After putting monitoring software on the device we saw that it was climbing up to nearly 100% memory usage. We found it to have two different programs handling virus and malware protection. This can tax resources because much of the data needing to be checked has to be double handled by the two programs. So on the 16th of November during a scheduled shut down, we removed the two programs and installed an appropriate single solution to tackle virus, malware and many more threats. Now the resource usage has stabilised rarely going above 50% usage. No more production halting restarts required! If you are experiencing performance issues on your computers get in touch now, it's not always straight forward.

12.01.2022 Are you one of the many businesses owners/managers that are considering remote work for employees at the moment? With the threat of coronavirus, it’s expected that businesses that hadn’t ever considered it before will be forced to entertain the concept. However, many aspects need to be considered. Moving to a remote workforce comes with many hurdles but we are here to help.