Ergon Energy in Townsville, Queensland | Public utility company

Ergon Energy

Locality: Townsville, Queensland

Phone: +61 132296

Address: PO Box 1090 4810 Townsville, QLD, Australia

Website: http://www.ergon.com.au/

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24.01.2022 Our Cooktown crews have been kept busy fixing the network in and around Hope Vale after a number of unplanned outages with various causes, including a bushfire that took out this pole. We know any power outage is frustrating in this heat, but rest assured our crews will be out there working to get your power back on, in all kinds of weather. Thanks for your patience and support! Hope Vale Aboriginal Shire Council

23.01.2022 Stay safe installing Christmas lights this weekend by following some of our own Graham Burke's video tips. Is it too early to say Merry Christmas?

22.01.2022 If you look closely at this photo you’ll see a set of headphones entangled in powerlines at Kowanyama. For the community’s safety, the area has been barricaded and our crews are on their way. Every year our crews across the state respond to senseless acts of network vandalism, which could end in death. If you throw anything at powerlines and it makes contact, you’re risking your own life, the community’s safety and a power outage. Please use common sense, take care ...and stay line aware. Kowanyama Aboriginal Shire Council Electrical Safety Office See more

22.01.2022 Here’s Danny Benedetto from our Ingham depot with Ian Merritt from the Herbert River Men’s Shed, checking out the lathe we’ve contributed to. No doubt they’ll turn out some masterpieces with this bit of kit. We’re proud to support such a great cause! #energisingcommunities

22.01.2022 FORCE OUTAGE: TOWNSVILLE For safety reasons, at short notice we've had to interrupt power to 188 customers at Aitkenvale so crews can do emergency maintenance. They'll be working to get the power back on to everyone by 2pm, if all goes to plan. Thanks for your patience in the meantime.

21.01.2022 STEM UNI GRADUATES SHOULD APPLY! Applications are open for our 2022 Graduate Program. As part of our program you will develop a breadth of transferable skills by undertaking six-monthly rotations through an exciting range of business areas, roles and specialisations. You’ll collaborate with experts and work on new and emerging technologies to challenge your critical thinking abilities and accelerate your learning in an environment that values new ideas and innovation. To learn more and to apply, go to our Graduates webpage. https://bit.ly/3dHdzR1

20.01.2022 AYR ROAD CLOSURE For safety reasons, we’ll need to close parts of Old Clare Road on Thursday 21 January while our crews do important maintenance on the electricity network. The section between Webber Rd/Robertson Rd and Mirrigan Rd/Cislowski Rd will be closed from approximately 7am-4pm. Detours will be in place. Thanks for your understanding.

20.01.2022 Pop quiz: what do you do if you have a car accident and end up with powerlines on or under your vehicle? It’s a situation 250 Qlders found themselves in last year, and what you do next could save your life. The correct answer: STAY. CALL. WAIT. STAY in the vehicle, or at least 10m away if you’re a bystander it’s likely the car is live along with the ground around it. CALL 000. And WAIT for us and emergency services to arrive so we can get you out safely. This means overco...ming the instinct to try and exit a crashed vehicle, or running to the rescue if any part of the car is in contact with electricity, this is incredibly dangerous. If someone tries to step out of a vehicle in contact with lines (including those little green pillar boxes) and the vehicle’s live, touching the ground it will close the circuit and the electricity will run through their body to the ground: severe injury or instant death. In the rare instance of a crashed vehicle catching fire, when exiting is your last resort, ensure you’re never in contact with the car and ground at the same time, jump away while being careful not to overbalance, and shuffle with both feet in contact with the ground at all times until you’re at least 10m away. Stay safe, everyone #takecarestaylineaware #staycallwait

20.01.2022 HAVE YOUR SAY & WIN! How do you use energy? What appliances are you looking to add to your home? Are you considering batteries or other tech? Let us know via the Queensland Household Energy Survey. This annual survey asks people to share their needs, concerns and suggestions for Government-owned power companies like Ergon Network, Energex and Powerlink, and your answers help shape the direction of the electricity sector. The survey closes 18 December 2020 and participants go in the draw for a $100 gift card there’s 10 to be won . Have YOUR say: https://bit.ly/3fCrFDw #qhes

19.01.2022 UPDATE: Crews have been out since first light and are making great progress. Power has already been restored to hundreds of customers. Aerial patrols will be required to find faults in some outlying areas. - EARLIER: More than 34,000 lightning strikes have been recorded around Longreach where we have a number of storm-related outages: https://bit.ly/32nAQTZ. Crews will have a better chance of assessing the damage on the ground and from the air in daylight when it's safer and more efficient to do fault-finding patrols. We always appreciate your patience! Longreach Shire Council ABC Western Queensland

19.01.2022 A bare pole is a safe pole . People who illegally attach campaign placards or signs for garage sales, lost pets or any other advertising to poles place themselves at risk of electric shock, compromise the safety of our teams, and face hefty penalties under the Electricity Act 1994 (section 230, if you’re particularly keen ). It’s also a waste of resources when our crews have to go out and remove unauthorised signage - please find another way to promote your cause. Electrical Safety Office

19.01.2022 NETWORK VANDALS PUT LIVES ON THE LINE FNQ crews investigating the cause of an outage yesterday found a range of objects in powerlines, including a spear from a spear gun, Christmas lights, speaker wires, a power board and a hula hoop. You’re dicing with death when you throw things at powerlines - DON'T DO IT. If you see anything fishy, call police and report any fallen powerlines to us on 13 16 70. It could be a lifesaving call. #takecarestaylineaware ... MEDIA RELEASE: https://bit.ly/3uHcT51 See more

19.01.2022 Heading to the Cairns Expo this weekend? You don’t want to miss the Electrical Safety Office stand and a chance to get hands-on with their demo electrical switchboard. It highlights the life-saving role of having safety switches on all electrical circuits as well as how to find your switches, how to test and reset, and work out how many you need. There’s also a ton of other great safety info to keep you and your family safe. #ESO #safetyswitch #electricalsafety

19.01.2022 It's storm season. We'll be out there for you, Queensland!

14.01.2022 ATTENTION: RUPERTSWOOD / RANGEWOOD Our crews and contractors are continuing work to improve the safety and reliability of your electricity supply with extensive network repairs and maintenance in your area. It’s a big job involving a range of work from scoping out sites and inspecting assets to replacing poles and wires, and traffic control. Our team always appreciates the community’s understanding and patience at times like this. If planned outages are necessary for safety, we ALWAYS NOTIFY customers by mail and you can register for free SMS and email notifications: https://bit.ly/3lzhXDM

14.01.2022 This video taken by a crew on a fault-finding inspection shows the cause of recent power interruptions at Cardwell - bats. While most of the outages have been brief, today‘s bat strike caused network damage, which crews needed to repair before they could safely get the power back on. Cassowary Coast Regional Council

14.01.2022 Our Roma crews came across this damaged pole today - it looks like it came off second best to a lightning strike - and will need to do some urgent repairs this afternoon. Unfortunately it means they’re forced to shut off power to customers around Hodgson and west to Mungallala for a few hours from 5pm. Thanks for your patience. ABC South West South West Newspaper Company Maranoa Regional Council 4ZR ROMA QLD The Western Star

14.01.2022 UPDATE: The Bureau of Meteorology has updated its forecast for the expected landfall of TC Kimi. The system is currently expected to cross the coast late on Monday between about Port Douglas and Innisfail. However, due to the changeable conditions, there remains considerable uncertainty with the crossing time and location. ----... EARLIER: Ergon Energy is urging customers between Cape Melville and Cardwell in far north Queensland to make sure they’re prepared for the possibility of gale force winds generated by Tropical Cyclone Kimi early tomorrow morning, Monday January 18. By the time it’s expected to cross the coast later in the day somewhere between Cooktown and Cairns, the storm may have developed into a category two cyclone packing destructive winds. Therefore, customers are urged to make preparations well in advance. One of the biggest dangers during gale force winds is flying debris, which can pose serious threat to people, property and powerlines. So, it’s important to clear your yard of, or tie down loose items like outdoor furniture, trampolines or anything else that may pose a risk. Each home should also have an emergency kit prepared including; torches, batteries, water containers, canned food, bottled water, a can opener and self-contained cooking facilities. A battery- powered radio is also essential for hearing important advice from news services. Once the cyclone has passed, it doesn’t mean the danger has. Fallen powerlines can be extremely dangerous. Stay away, warn others to do the same and report them to emergency services on 000 or contact Ergon Energy on 13 16 70. For information on outages, visit: https://bit.ly/3sxI965 For the Bureau of Meteorology's latest cyclone information, visit: https://bit.ly/3swVFqz Queensland Police Service State Emergency Service - Far Northern Region ABC Far North Cairns Post

14.01.2022 Qlders need to be ready for a busier-than-usual cyclone season, with the Bureau of Meteorology warning that four systems could impact the region. In its just-released summer outlook, the BOM points to the current La Nina conditions typically translating to more tropical lows. They’re predicting a 66% chance that Australia will experience above the average number of tropical cyclones (usually 9-11) this season (Nov-April). Qld is on track for a wet summer and four systems, with at least one cyclone making landfall. Severe weather can play havoc with the electricity network: we’re ready; are you? Here’s what you need to be doing now to get your place safe this summer: https://bit.ly/2SQKPew Check out the BOM’s outlook video: https://bit.ly/30ZH1vH courtesy Claire Walker, taken at Meandarra yesterday

13.01.2022 It's #NationalAgDay, and things are looking gooood at Alpha The sensational volunteers from Rural Aid have been giving local projects a makeover all week as part of the Our Towns initiative, which we're so proud to support. The big storm response further west meant our Barcy crew, who'd planned on giving some of their own time to helping with the Alpha makeover, were tied up with getting the power back on around Longreach, Winton and Stonehenge. However, our teams have loved the chance to pitch in at previous Our Towns efforts at Cunnamulla, Gayndah and Monto. Cheers to Rural Aid and the local communities for the chance to help regional Qld bounce back from the grind of drought and COVID and build resilience

13.01.2022 Cyclone Kimi continues to confound meteorologists with its unpredictable movements over the past 24 hours. After initially targeting Port Douglas, it re-calibrated its track towards Cairns, then Cardwell, and has now decided stop dead in the water off the Queensland coastline. It seems the unpredictable Kimi is now forecast to make a 180 degree turn and potentially meander back up the Tropical Coast over the coming days. Whichever way it goes, Kimi may carry destructive wind... (+150km/hr), heavy rain, and potential flash flooding and will still present a significant threat to lives and property. Our crews are ready to respond to any network impacts. In preparation for its arrival, make sure your storm kits have torches, batteries, bottled water, charged-up mobile phones with spare chargers if possible, canned foods and a portable gas cooker. Also make sure you keep a battery-powered radio handy to hear your local news broadcasts. Clear away garden furniture and trampolines and tie down any objects around which may become airborne during the storm. Flying debris poses the biggest risks to people, property and powerlines. If you see fallen powerlines, stay well clear, tell others and contact 000 or 13 16 70. #tckimi For more information on storm and cyclone safety, visit: https://bit.ly/2XQLVcw For more information on outages as and when they occur, visit: https://bit.ly/3bOzzdd Queensland Police Service ABC Far North Classic Hits 4CA Cairns Post

13.01.2022 Crews have started working on repairs to replace two poles near Calliope. Unfortunately it won’t be a quick fix but they will get power back on as soon as they can. The Observer The Morning Bulletin

12.01.2022 Just a reminder for customers in the Bundaberg region that we have a planned outage on Sunday 11 October between 9am and 3pm. Our crews will be finishing off the work started two weeks ago to upgrade lines and equipment on the network ahead of storm season and for improved reliability. They'll get this work done as quickly and as safely as possible. Customers in Avondale, Berajondo, Boaga, Bucca, Miara, Moore Park Beach, Moorland, Mullett Creek, Redgate, Rosedale, Takoko, Tegege, Winfield, Yandaran will be without power during this outage. Thanks for your patience. NewsMail ABC Wide Bay Bundaberg Regional Council Bundaberg Now Moore Park Beach Community News, Events and Information, Moore Park Beach Bowls Club Inc #bundaberg #poweroutag

12.01.2022 UPDATE: All customers affected by this forced outage should have power back now. ---------------------------------------------------------------------- FORCED OUTAGE - We're really sorry to have to turn you off but our crews found some damage that needs to be replaced urgently. Crews are on site now and it will take several hours to replace a pole and change out some essential equipment. ... This outage will affect customers in Roma, Mitchell, Amby, Hodgeson, Muckadilla and Mungallala. https://www.ergon.com.au//outages-and-disruptions/power-ou ABC North West Queensland South West Newspaper Company The Mucka Pub Mungallala Hotel The Chronicle

12.01.2022 UPDATE: PLANNED OUTAGE CANCELLED The word from the Bureau of Meteorology is that it's going to be an absolute stinker with heat wave conditions likely to sweep through the South West this weekend. We've listened to our customers and stakeholders and won't be doing this job this weekend so everyone - including our crews - can do their best to keep their cool.... We'll give plenty of notice when we reschedule for it to be done. *** Earlier advice (pre-cancellation) ATTN FAR SOUTH WEST: This Sunday, we get to the pointy end of months of essential maintenance, meaning we need to take Charleville substation offline for around three hours. Power will be interrupted from 9am Sunday to all customers in and around Charleville, Cunnamulla, Augathella, Eulo, Thargomindah, Quilpie, Eromanga, Adavale and Cheepie. It’s going to be a scorcher and we know it’s tough to be without power; however, this is important work that we simply can’t do ‘live’. Our local crews like Mathew Armstrong and Damian Watts (pictured), plus the specialist substation team heading out from Toowoomba, will get this safely done as quickly as possible, so we can all get out of the heat. We posted notifications to affected customers a few weeks ago, and a big thanks everyone for your understanding and patience. ABC Southern Queensland ABC Western Queensland 4VL Warrego Watchman Outback Radio 2WEB Experience Charleville Cunnamulla Community Connect Bulloo Shire Council Paroo Shire Council Murweh Shire Council Quilpie Shire Council 4RRFM 105.7 Charleville 99.7 Cunnamulla

12.01.2022 We need to turn power off to some customers around Maryborough this afternoon to replace this pole - it's simply not safe to leave as it is. Crews will work as quickly as they can to fix this and get the power back on but safety is always the top priority. ABC Wide Bay Fraser Coast Chronicle

11.01.2022 This damage from a haul-out (not the cane harvester in the background) is a reminder to look out for poles and powerlines if you’re operating machinery. Any contact with our network has the potential to be deadly, so please read and share these lifesaving tips: https://bit.ly/2H1tywc Our Burdekin crews have restored power to the majority of customers affected by this emergency outage and they’re working to get everyone else back on by 5pm. #lookupandlive #takecarestaylineaware Electrical Safety Office CANEGROWERS AgForce Queensland Burdekin Local News The Burdekin Advocate Australian Canefarmers Australian Sugar Cane Farming/Harvesting Queensland Farmers' Federation

09.01.2022 We’ve got thieves on the run across the state with the introduction of new high-definition security cameras at our key depots and work sites. The movement-sensitive cameras which are monitored 24/7 have already nabbed intruders as they attempt to steal equipment and copper and have resulted in a significant drop in these crimes. Still, if you see anyone attempting to break into one of our properties, please do us a favour and call the police asap. Queensland Police Service Neighbourhood Watch Queensland

08.01.2022 Our crews in Mackay are out searching for a fault which cut power to 4388 customers to the region at 8:12 this morning. Over the past 48 hours, there has been significant rainfall (130mls over the past 24hrs alone), causing flash flooding across Mackay and neighbouring areas. Once the crews have identified the fault, they’ll make repairs and restore power as soon as it’s safe to do so. As always, we appreciate our customers patience while we work to reconnect power. The Mackay Mercury Mackay Regional Council Hit Mackay and the Whitsundays

07.01.2022 Digging out the lights to add some sparkle to your place? Take care when hanging lights near powerlines, stay at least 3m clear and never decorate power poles.

07.01.2022 Here’s Kyle Hadson from our Normanton depot, ready to share electrical safety tips at the Emergency and Community Services Family Fun Day! Carpentaria Shire Council

06.01.2022 On guard, Qld: scammers have you in their sights. We’ve been alerted to dodgy operators calling Lockyer Valley residents and saying that a fictitious Govt rebate we’ve allegedly been trying to pay to their credit card keeps bouncing back. It’s nothing more than a sneaky grab for people’s financial details hang up. There’s also a report of phony meter readers allegedly approaching properties on the Atherton Tableland. Our readers and staff all carry ID and are very ...happy to produce it anytime when asked. Finally, there are grubs posing as recruiters representing us, and seeking a lot of personal info and/or payment for lodging non-existent job applications. We don’t randomly reach out to people for jobs, we only get in touch if you’ve already registered with our Careers site or applied for a specific role, and we NEVER ask for payment for applications. Help shut these shonks down: check anything that sounds iffy with us, or report them to http://www.scamwatch.gov.au/ See more

06.01.2022 Area Manager Craig Burchill explains why it's a good idea to shut down rooftop solar pv systems ahead of severe weather events. Please make sure you follow the manufacturer's instructions to keep yourself and our crews safe this storm season. Electrical Safety Office Queensland Fire and Emergency Services - QFES

06.01.2022 See the little pine tree symbol on this pole? It’s because it’s a softwood, and depending on where you live, you’ll be seeing more of these in coming years. Across Qld, we install around 20,000 poles each year, with different types of poles used in different areas. Hardwood trees are slow-growing and getting harder to source, so we’ve been successfully trialling the wider use of plantation softwoods. As well as being more sustainable, the more porous timber means the pre...servative treatment penetrates more deeply than into hardwoods, making the pine option more termite- and rot-resistant. They’re also alleviating pressure on hardwood supplies from native forests. Fun fact: in the Wet Tropics, you’ll see trial softwood poles installed in the 1970s still going strong We’re getting better bang for buck on hardwoods by supplementing shorter poles with narrow steel bases, making them ideal for congested urban footpaths and termite-heavy areas away from the coastal fringe and Wet Tropics. In bushfire-prone regions, the tougher hardwood poles are still the go, along with concrete poles mostly around the Rocky region. We’re also trialling fibre-cement and fibreglass composite poles which are lighter than concrete, more fire-resistant than timber, and are rot- and termite-proof. It’s all about keeping costs down, making the network more resilient, and safeguarding your electricity supply #knowyourpole Energy Source & Distribution Energy Magazine Utility Magazine See more

06.01.2022 STORM DAMAGE VIDEO: This video shot earlier today by Lachlan Strang from our Longreach depot gives an idea of the sheer size of the repair job in the Central West. Our crews will be working well into the weekend to fix the network supplying customers at Morella, Stonehenge, Silverwood, Royston, White Hills, Rosabel, Storm Hill and Waterloo. This aerial patrol found 20 poles down on a single feeder - there's no quick fix, so our crews really do appreciate everyone’s patience ...and understanding. They’ll restore your power when it’s safe to do so. #takecarestaylineaware The Longreach Leader ABC Western Queensland Longreach Plus More 4LG & West FM --------------------------------------- EARLIER: Storms around Longreach and Winton have done extensive damage to the electricity network in some areas. On an aerial patrol this morning crews found 20 poles down on one feeder line. Major repairs are required before power can be safely restored to customers in some outlying areas: https://bit.ly/32nAQTZ See more

05.01.2022 In every disaster, our crews work shoulder to shoulder with the amazing volunteers from the SES. We see first-hand their immense contribution to keeping Queenslanders safe, so we’re delighted to be able to back up their efforts with our Energising Equipment Program. Gracemere SES Group is the latest to benefit, welcoming $44,000 worth of kit including iPads, defibrillators, chainsaws, pole saws, battery-powered lights, stretchers, a 40kg rescue training dummy, and a ‘mule’ a wheeled stretcher operated by two volunteers (in this case, the SES’s Leon Burt and our acting area manager Dan King ) vs six. The Energising Equipment Program is a $200k partnership between us, Powerlink Queensland and Energex to support the incredible work of the SES.

05.01.2022 TOWNSVILLE EMERGENCY OUTAGES Our crews will have to fix damage to the network at Cape Cleveland and Woodstock before they can safely restore power to all affected customers in these areas. Remember to stay well away from fallen powerlines, which are a life-threatening hazard. Crews really appreciate your patience while they assess the damage and repairs required. Once that's done we can provide an estimated restoration time, which will be updated on our Outage Finder: https://bit.ly/32nAQTZ

04.01.2022 INNISFAIL: POWER RESTORED UPDATE: Power has been restored to all customers after crews located a cable fault. --------------------------------------- EARLIER: Crews are investigating the cause of an outage at Innisfail. Until they find the fault, they cannot estimate how long it will take to restore power. Thanks for your patience while crews work to pinpoint the problem. ... Our Outage Map outlines the areas affected: https://bit.ly/32nAQTZ Cassowary Coast Regional Council Innisfail Advocate See more

04.01.2022 WATCH THE VIDEO: Whether you're at work keeping the lights on or in the classroom learning, you need the right tools to succeed. Joyful Foundation Soroptimist International Townsville Breakwater

03.01.2022 We’ve got a real job in our hands between Babinda and Cairns as crews work to sort out this mess caused by a tree that’s fallen across the main power line and cut supply to Babinda. There are lines down across the highway and we’ve got traffic control in place. Please #takecarestaylineaware and be aware there could be delays if you’re travelling. ABC Far North Cairns Post Triple M Cairns Classic Hits 4CA 7NEWS Cairns 9 News Far North Queensland WIN News Cairns

03.01.2022 Our crews are working as quickly as possible to restore power safely to homes affected by the violent storms which recently swept through Winton, Longreach and Barcaldine. As Area Manager, Matt Aberdein explains, we've brought in extra resources and crews from surrounding areas to help repair thirty poles brought down by the storms. As always, we appreciate your patience while the restoration work goes on. #lookupandlive The Longreach Leader ABC Western Queensland Longreach Plus More 4LG & West FM

02.01.2022 UPDATE: Our crews have managed to get most customers back on and they’re still working to get the rest restored as quickly as possible. We've got crews working to restore power to customers affected by outages south of Toowoomba. There are lines down causing one of the outages but they'll get it back on as quickly as they can, once it's safe. Please #takecarestaylineaware and if you do see power lines down stay well clear and call 000. The Chronicle ABC Southern Queensland

02.01.2022 Do you, or someone in your family, rely on electrically powered medical aids? If so, are you registered for our Life Support program? It’s designed for people who rely on medical equipment like dialysis machines, ventilators, and hoists. While there's no safeguard against things like storms or network damage that can affect your supply, Life Support does provide communication and advice. It also means that we're aware of customers who rely on electricity-powered equipment. ...If you need the peace of mind of a guaranteed uninterrupted power supply, chat to a licensed electrical contractor. What our Life Support info pack can do is to help you put plans in place for emergencies, and we’ll also make sure you’re kept informed about planned outages affecting your home. Already registered? Make sure your address and contact details are up to date give us a call during business hours on 13 74 66, or you can register or update info with your electricity retailer. More info: https://bit.ly/3icW0YX See more

02.01.2022 Heads up Meandarra we need to change a pole that was hit by lightning during the recent storms, so we’ll need to turn your power off tomorrow morning from 9am-ish for a few hours. Hopefully, we’ll have it back on before lunch. ABC South West South West Newspaper Company Hit South Queensland Western Downs Regional Council Dalby Newspapers

02.01.2022 CANCELLED: Heads up Chinchilla - we've had to cancel a planned outage that was scheduled between 9am-3pm tomorrow. We'll let you know with plenty of notice when we will be able to get to that job. Thanks for your patience. Chinchilla, Queensland ABC South West CHINCHILLA COMMUNITY FORUM