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24.01.2022 3 Ways to Increase Customer Retention With Feedback | Grow Your Business Customer retention is vital to growing your company. Read more here.

19.01.2022 There is an easy solution to beat your competitor and the answer is simpler than you may think. http://blog.getjago.com/beat-your-competition-with-reviews

19.01.2022 76% of customers believe customer service is the best analysis of whether a company values them. There is a way to recover from bad customer service, heres how.

19.01.2022 Five Stars for Customer Satisfaction | Real World Net Promoter Score Example #NetPromoterScore #CustomerSatisfaction

18.01.2022 Did you know that a 5% increase in customer retention can improve profitability by 75%? Book a demo with Get Jago today! http://hello.getjago.com/bookademo

17.01.2022 Providing poor customer service is a surefire way to drive customers away. Its rare that a customer will choose to make a purchase with your business again if the experience is not good, as they can easily choose to take their business to a competitor. Discover why you are losing customers with Jago, book a demo today. http://hello.getjago.com/bookademo

17.01.2022 A negative customer service experience with Telstra. In a society where customer service means everything and online reviews make or break a business, will this mean large companies that dont focus on great customer service will eventually lose their place as leaders in their industry? Keep reading to find out.

17.01.2022 Excellent customer service is the easiest way to show your customer they are always right. It also increases the likeability for repeat business and new customers. Read more to discover 25 ways you can improve your customer service today.

17.01.2022 Millennials already make up the majority of the workforce and have a purchasing power estimated at over $200 billion per year. Its no wonder businesses are reevaluating their customer service strategies to suit their needs. Keep reading to find out how you can update your strategy and target the largest consumer demographic in the world.

17.01.2022 Net Promoter Score Tool | Businesses around the world use this tool as their core measurement of customer experience as it is the best way to understand customer loyalty and gauges how willing your customers are to recommend your product or service to a family or friend.

16.01.2022 Dont Assume Your Customers Are Happy! Your customers wont always leave feedback, dont assume your customers are happy, because they wont tell you unless you ask. One customer service expert has found that only 4% of dissatisfied customers voice complaints to businesses.

15.01.2022 95% of businesses have no idea whether their customers are happy. Do you? Get to know your customers and understand their experience. Book a demo with Get Jago. http://hello.getjago.com/bookademo

15.01.2022 Your customer service isnt static. It can be great one day and terrible the next. Find out how you can monitor and improve your customer service with Jago. We have the solution to providing outstanding customer service every day. https://www.getjago.com/contact/

14.01.2022 Do you know whether your customers are happy with your company? Jago uses the Net Promoter Score to monitor your customers satisfaction, allowing you to turn unhappy customers into return business. Contact Jago today.

14.01.2022 Dont be scared of customer complaints, they are just as important as positive feedback as they teach a company where they need to improve. Contact Jago today and discover how to turn customer complaints into positive reviews.

14.01.2022 Do you know that online customer reviews are a driving factor for repeat business? In fact, 92% of customers check online reviews when undertaking research on a local business, and a total of 73% of these customers made this decision after reading just six reviews or less. Stay ahead of your competition. Contact Jago today to book a demo. http://hello.getjago.com/bookademo

13.01.2022 81% of companies who provide great customer experiences are outperforming their competition. Book a demo with Get Jago. http://hello.getjago.com/bookademo

13.01.2022 4 Signs Your Business Needs to Conduct Customer Feedback: 1. You Are Losing Your Customers to Competition 2. Your Sales Numbers Are Declining 3. Negative Customer Reviews... 4: Low Social Media Engagement Showing any of these signs in your business? Book a demo with Jago today. http://hello.getjago.com/bookademo

13.01.2022 The True Value of Great Customer Service | The secret of success 70% of people said they were willing to spend more money with companies that provided excellent customer service.

11.01.2022 Losing Customers? Heres Three Reasons Why... In the digital age, consumers are always shopping around and whether you like it or not, you are losing customers. In fact, consumers are switching brands more than you think.

11.01.2022 Millenials are now the largest consumer demographic in the world and make up majority of the workforce. With those statistics its no wonder they are shaping customer service. Here are 4 reasons why: 1. Millenials want support channels wherever they are and companies have responded by diversifying their service channels. 2. Millenials dont want to wait, which has led to an increase in self-service customer service. 3. Millenials crave personalisation, which means customer se...rvice has become friendlier. 4. Millenials trust reviews, so every service interaction can impact sales. How are you updating your customer service? Book a demo with Get Jago today. http://hello.getjago.com/bookademo

10.01.2022 In Cyberspace News Travels at the Speed of Light | How to Deal With a Life of No Complaints #onlinereviews #customerfeedback #Jago

09.01.2022 66% of Fortune 1000 Company Promoters Ask This Question You Can Ask it to!

08.01.2022 Did you know that 96% of unhappy customers dont complain and that 91% of them will simply choose to never do business with you again? With Get Jago, you have ways of measuring your customers happiness. Your customers are constantly reviewing your performance, you need Jago to make sure youre always hearing them. Book a demo with us today.... http://hello.getjago.com/bookademo See more

08.01.2022 Why Customers Psychologically Crave Reviews Over the past two decades, online reviews have noticeably increased. This increase has caused excessive competition between companies and brands, as well as completely changed the marketing strategy an organisation uses to connect with their customers.

07.01.2022 Whos Managing Your Online Reviews? Online Reviews those few words written by strangers can give your businesss online reputation either a huge boost or it can plunge it into recovery mode where you need to spend weeks trying to rectify and gain more customers.

07.01.2022 Customer frustration leads to the following: 13% tell 15 or more people if theyre unhappy. Conversely, 72% of consumers will share a positive experience with 6 or more people. Book a demo with Get Jago today. http://hello.getjago.com/bookademo

07.01.2022 Did you know that women are more brand loyal than men? Price and quality are the factors that change buying preferences to preferred brands. How well do you know your customers? Book a demo with Get Jago today. http://hello.getjago.com/bookademo

06.01.2022 Provide the best customer experience and see the results! Use these three powerful tips to improve brand loyalty and ensure customers keep coming back. Contact Jago today! http://blog.getjago.com/provide-the-best-customer-experienc

03.01.2022 The Terrible Effects of Bad Customer Service | How They Cost Your Business Customer service, its arguably the most important element for your business to get right. If a customer has a bad experience it can hugely damage the overall perception and value of your brand.

03.01.2022 When customers share their story, theyre not just sharing pain points. Theyre actually teaching you how to make your product, service, and business better. - Kristin Smaby Book a demo with Get Jago today! https://www.getjago.com

02.01.2022 We are always exposed to stories of bad customer experiences. Bad customer experiences can cause a fury of angry customers and reveal blind spots in a business. It is more crucial than ever to ensure that businesses educate employees on how to react and respond to complaints to avoid it going viral. Here are 3 tips to avoid bad customer service going viral.

02.01.2022 These days your reputation really does precede you. Almost 40% of Australians refer to online reviews before choosing a service or product. At Jago well give you customer feedback in the moment so you can solve any problems before a negative review appears online.

01.01.2022 A huge 13% of frustrated customers will tell 15 or more people if theyre unhappy. In order to limit and prevent customers sharing a negative experience and their frustration with your company, you need to constantly strive to create a stream of happy customers. Book a demo with Get Jago.... http://hello.getjago.com/bookademo See more

01.01.2022 The success of a business is dependent on the ability to achieve customer satisfaction. If your customers arent happy, they are more likely to move to a competitor. The happier a customer is the more likely you will receive return business. Keeping reading to learn how Get Jago can help grow your customer base!

01.01.2022 2 Stories of Unforgettable Customer Service All Hail! There are companies who still care about their customers! We all hear companies say that their number one priority is always their customers but sometimes, it just doesnt feel like that which is why we read so many negative reviews online.

01.01.2022 Need more convincing? Heres 12 Ways Customer Feedback Grows Your Business. Read more and book a demo with Get Jago today.