Goldenfields Water in Temora, New South Wales | Public utility company

Goldenfields Water

Locality: Temora, New South Wales

Phone: +61 2 6977 3200

Address: 84 Parkes Street 2666 Temora, NSW, Australia

Website: http://www.gwcc.nsw.gov.au

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• Water utility company

25.01.2022 Emergency works - West Wyalong, New South Wales Customers supplied with water on Operator, Monash, Gladstone and Kurrajong Streets #westwyalong will experience a water outage/low pressure due to emergency works having to take place. Goldenfields Water staff are currently working to restore water as soon as possible, however restoration time is unknown at this stage.... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets and washing clothes during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation whilst the works are completed.

25.01.2022 The 2020 Customer Survey Link is now live via the link below. We are encouraging everyone to participate and have your say! https://www.research.net/r/GoldenfieldsWater2020

25.01.2022 Schools back! So now is the time to make sure your school gets involved with our #NationalWaterWeek Competition! Its super easy and a great chance for your students to win and share in over $225 worth of prize money plus a GWCC water pack. The competition is for Primary aged students (colouring competition for students in years K - 2 and a poster design for students in years 3 - 6) that attend a school within the Goldenfields Water service area. ... Entries must be received by the Goldenfields Water office no later than Friday 23rd October. Thanks to Murringo Public School for your recent entry, they look great!

25.01.2022 CIVIQ Australia have worked with us to create a case study on our Water Refill Station donations and the initiative behind it. Click the link below to read more https://www.civiq.com.au//goldenfields-water-supply-drink/

25.01.2022 EMERGENCY ANNOUNCEMENT - Ungarie, New South Wales Customers supplied with water on Wollongough and Euglo Streets Ungarie are currently experiencing a water outage due to a burst main. The outage is expected to last 2-3 hours. What affected customers need to do:... - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

24.01.2022 Planned Water Outage - ATTENTION Rosehill to Demondrile, Harden, New South Wales customers (refer to the highlighted areas on the map below) There will be a planned water outage for customers supplied with water at the above location on Thursday the 15th of October. The outage will be from 5am and take approximately 12-14 hours. The outage will be due to Goldenfields Water staff completing essential water supply stystem works. Affected residents have been notified in writing.... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

24.01.2022 The 2020 Customer Satisfaction Survey is now closed. Goldenfields Water would like to thank all of its customers who participated in the survey. Goldenfields are looking forward to receiving the results and assessing the areas we can imporove our customer satisfaction.

23.01.2022 UPDATE Water has been restored Just a reminder that when water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. ... If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work was being completed.

23.01.2022 Planned Water Outage - ATTENTION residents of Joffre St, Chifley St, William St, Hyde St, Skidmore St Temora NSW There will be a planned water outage for customers supplied with water at the above streets in Temora. The outage will be between the hours of 9am - 4pm on Wednesday 26th of August. The outage will be due to Goldenfields Water staff completing essential water supply stystem works. Affected residents will be notified in writing and recieve a letter in the mail.... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

23.01.2022 Only one week left to have your say on Goldenfields Water's 2020 Customer Satisfaction Survey. Click the below link to participate.

23.01.2022 EMERGENCY ANNOUNCEMENT - Marrar, Coursing Park, Old Junee, Malebo Range Customers supplied with water in the above locations are currently experiencing a water outage/low pressure due to essential energy power outages. We are unsure of a timeframe at this stage. ... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

22.01.2022 Is anybody else loving this warmer weather? As the warmer months approach, Goldenfields Water are encouraging all our customers to be #waterwise this summer. Click the link below to read up on all things water savy ... http://www.gwcc.nsw.gov.au/Saving-Wat/Water-saving-measures See more

22.01.2022 EMERGENCY ANNOUNCEMENT - Weethalle, New South Wales, Australia Customers supplied with water on Morris Rose Lane Weethalle are currently experiencing a water outage due to repair works. We are unsure of a timeframe at this stage but will keep you posted. What affected customers need to do:... - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

22.01.2022 The Mo’s continue to grow, and great effort by the team raising about $1300 so far in donations. However, well done to Temora Shire Council who have raised almost $1900. Help Goldenfields Water catch up by donating to this worthy cause, follow the link below ... https://movember.com/t/goldenfields-water?mc=1

21.01.2022 DISCOLOURED WATER As the weather starts to warm up, reports of discoloured water within our supply area tend to rise. This is due to the increasing water supply demand across our network. Goldenfields Water undertakes a preventative flushing of the water mains in highly effected areas twice a year to help alleviate discoloured water before peak seasonal times. However, should you experience any discoloured water issues, please ensure you take the following steps... Run at least two taps for 2 - 3 minutes to see if the water clears. If the water does not clear in a reasonable time, call Goldenfields Water on 6977 3200 (9am 4.30pm Monday Friday) or 1800 800 917 (24 hours a day, seven days a week) ASAP to report the issue. You will need to provide your name, location, phone number and account number (if known). Goldenfields Water staff will then attend your property to flush the water meter and/or nearby mains and investigate the issue. It is also advisable to refrain from washing any clothes during this time to avoid damaging laundry. It is vital and Goldenfields Water encourages all customers to contact us if they identify an issue. This is so we can take the appropriate action, such as flushing, but also to ensure we can record the information and use it to build long term strategic plans that will help minimise or eliminate incidents in the future. For more information about discoloured water, click the link below http://www.gwcc.nsw.gov.au//Frequently-a/Discoloured-water

21.01.2022 Planned Water Outage - From Mannings to Dirnaseer Road There will be a planned water outage for customers supplied with water from Mannings to Dirnaseer Road. The outage will be between the hours of 9am - 3pm on Thursday 23rd of July. The outage will be due to Goldenfields Water staff completing essential water supply stystem works. Affected residents will be notified in writing and recieve a letter in the mail.... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

21.01.2022 Goldenfields Water is Hiring! Goldenfields Water is seeking a suitably skilled and motivated person to fill a 12 month fixed term contract role as a Workshop Trades Assistant. This role will assist Goldenfields’ Mechanical division to undertake works on Council’s infrastructure. ... The successful applicant will have welding, metal fabrication or equivalent trade experience and qualifications. 76 hour, 9 Day fortnight $58k to $73k gpa + 15% superannuation Full details and essential information on how to apply for this role is available on Goldenfields Water’s website www.gwcc.nsw.gov.au Applications are open until COB Tuesday 28 July 2020.

21.01.2022 EMERGENCY ANNOUNCEMENT - Springdale Customers There will be a water outage for customers supplied with water at the township of Springdale. The outage will be between the hours of 8am - 4pm on Monday 14th of September. The outage will be due to Goldenfields Water staff completing essential water supply stystem works on a trunk main failure that has caused a burst. ... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

21.01.2022 Attention West Wyalong, New South Wales Customers Goldenfields Water staff will be doing Hydrant Testing in West Wyalong tomorrow, at England St near St Mary’s School, and White Tank Lane, behind the Royal Hotel. Residents may experience dirty water during these tests between the hours of 9:00am and 4:00pm. ... Sorry for any Inconvenience.

20.01.2022 Water Wise Tip Watering your lawn or garden? The best time to do this is in the morning or at night to reduce evaporation loss which is more likely to occur during the heat of the day.

20.01.2022 UPDATE Unfortunately we are still fixing this emergency outage and the below locations will now have little to no water for the afternoon. We are unsure of a timeframe but will keep updating the status over Facebook. ... Thank you for your patience and understanding

19.01.2022 Only one week left to sign up and receive your water account online and to be in the draw to win $150 off your next water bill! Head to gwcc.enotices.com.au and follow the prompts. It only takes three simple steps! Make managing your account a simple and eco-friendly task. Make the switch to online accounts today!

19.01.2022 Planned Water Outage - ATTENTION parts of Burley Griffin Way, Polaris Street and Bellevue Street, Temora NSW (refer to the highlighted areas on the map below) There will be a planned water outage for customers supplied with water at the above streets in Temora. The outage will be between the hours of 9am - 4pm on Tuesday 15th of September. The outage will be due to Goldenfields Water staff completing essential water supply stystem works. Affected residents will be notified ...in writing and recieve a letter in the mail. What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

19.01.2022 Thanks Bland Shire Council for installing this water refill station at Park Street Recreational Ground West Wyalong, New South Wales. Make sure when your out playing sport at the ground to support the #environment and stay hydrated by filling up your water bottle with refreshing #H2O GWCC are liaising with its Constituent Councils for the 2020-2021 orders so keep an eye out for where Bland Shire conveniently situates their last water refill station. #GWCC #southwestslopes #plasticfree #watersupply #sustainablechoices #keephydrated #drinkwater #healthyliving #water #drinkingfountain

19.01.2022 The Mechanical and Electrical staff had a busy morning at Jugiong yesterday servicing our big No 2 pump in preparation for the summer peak period.

18.01.2022 Planned Water Outage - Ardlethan, New South Wales There will be a planned water outage for customers supplied with water at Ardlethan. The outage will be between the hours of 9am - 3pm on Tuesday 4th of August. The outage will be due to Goldenfields Water staff completing essential water supply stystem works. Affected residents will be notified in writing and recieve a letter in the mail.... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

18.01.2022 CONGRATULATIONS Goldenfields Water has taken out a very respectable second place, being awarded highly commended under the risk management category for the NSW LG Excellence Awards. The submission was called 'Goldenfields Water County Council Drinking Water Management Control System'. ... A little bit about the system: Goldenfields Water previously maintained hardcopy water quality data that required manual entry into excel spreadsheets. To improve capturing and storing water quality data Goldenfields Water have implemented a system called WaterOutlook. This system has enabled Council to not only register all data; but also allows automated population from multiple input feeds. These feeds are from laboratory testing, SCADA control systems and mobile platform data from field staff. The system then allows for automated reporting and "Alert" notification mechanisms to help busy staff ensure that their compliance obligations are being met. Well done to all our staff who were involved in this submission! A big Congratulations to Walgett Shire Council for being awarded first place.

16.01.2022 TEMORA OFFICE CLOSURE Goldenfields Water Temora Office will be closed Friday 2 October 2020. Reopening Tuesday 6 October 2020. Emergency Contact 1800 800 917... We apologies for any Inconvenience.

16.01.2022 EMERGENCY ANNOUNCEMENT There are interruptions to water supply for customers supplied with water between Matong and Ganmain. The outage is expected to last a couple of hours and is due to emergency works. What affected customers need to do:... - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

15.01.2022 On Wednesday the 8th of July Stephanie Cooke visited the Temora workshop to personally congratulate Blake Hingerty on his efforts of winning Regional Apprentice of the Year at the NSW Training Awards. Blake took this opportunity to take Steph on a tour of his work environment and show her what the mechanical team are working on including a Ganmain pump thats currently being serviced and an even bigger pump that belongs at Jugiong pump station 2. Steph was impressed that this pump actually pumps water to Hilltops and Cootamundra-Gundagai Council which is part of her Electorate area.

15.01.2022 Media Release: Have your say on Goldenfields Water’s 2020 Customer Survey. Click the link below to read more http://www.gwcc.nsw.gov.au//Media-rel/2020-Customer-Survey

14.01.2022 Thanks to Coolamon Shire Council for installing their 2019/20 water refill station located at Lions Park, Ariah Street, Ardlethan, New South Wales. Looks fantastic Keep an eye out for the next lot of station installs soon #GWCC #southwestslopes #plasticfree #watersupply #sustainablechoices #keephydrated #drinkwater #healthyliving #water #drinkingfountain

14.01.2022 Media Release Emergency Water Outage Today Coolamon, New South Wales Click the link below to read more ... https://www.gwcc.nsw.gov.au//Emergency-Water-Outage-Coolam See more

13.01.2022 Don't forget - today is your last chance to go in the draw to win $150 off your next water account! Register and receive your account online, rather than in the mail and you will automatically go in the draw to be one of five winners to win $150 off your next account. All it takes is three easy steps to register, head to gwcc.enotices.com.au and follow the prompts.

13.01.2022 #ThrowbackThursday The old Tenandra Pump Station in 1982 that used to supply water to Junee but is now nonoperational. The pump station was on the Murrumbidgee River near Wantabadgery. These days the Oura Bores supply water to Junee instead. #shakeitlikeapolaroid

10.01.2022 The July September 2020 water accounts have been issued with a due date of Tuesday 1st of December 2020. If you have a question about your account, please call us on 6977 3200 to discuss your query with our friendly customer service team. We're available to talk between 9am and 4.30pm Monday to Friday. For payment options, please visit our website below https://www.gwcc.nsw.gov.au/Customer-Service/Payment-options

10.01.2022 Planned Water Outage - Truskett St Temora, New South Wales There will be a planned water outage for customers supplied with water on Truskett St Temora. The outage will be between the hours of 9am - 3pm on Tuesday 14th of July. The outage will be due to Goldenfields Water staff completing essential water supply stystem works. Affected residents will be notified in writing and recieve a letter in the mail.... What affected customers need to do: - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

08.01.2022 Attention Customers Our office is experiencing an internet and phone outage expected to last 1-2 hours. If you need to contact us urgently please attend our office at 84 Parkes St Temora. Sorry for any inconvenience.

08.01.2022 UPDATE - Emergency Water Outage Coolamon, New South Wales Majority of the water has been restored however intermittent outages may occur throughout the day until the repair has been undertaken. Thank you for your continued patience and understanding during this time.

07.01.2022 Our National Water Week competition winner pictured with her water wise pack prize. Congratulations Sophie, we hope your garden enjoys the goodies. Thanks to everyone who participated in the competition.

07.01.2022 We’re Hiring! Attention all Graduate Engineers Goldenfields Water is seeking a qualified and driven individual to join our Engineering Team on a two year fixed term contract. This unique opportunity will arm the successful applicant with valuable experience across our various Business Units providing an ideal base for a successful career in the water industry.... This position will be responsible for providing professional assistance and advice through the provision of design drafting, project management, contract management, strategic planning and asset management for our Water Infrastructure Projects. For more information and a copy of the position description, please head to our website via the link below https://www.gwcc.nsw.gov.au/About-us/Vacancies

05.01.2022 Its Movember!! Look out there is a local derby, Goldenfields Water and Temora Shire Council are combining forces to raise money to support men's health projects around the world with a focus on mental health, suicide prevention, prostate cancer and testical cancer. Goldenfields Water's Mo Team consists of Mike Read, Geoff Veneris, Adam Ryall, Tony Corby, Chris Breen and Justin Kerry. Let's see whose Mo can raise the most money for this amazing foundation...#movemberfound...ation Please click the link below to donate https://movember.com/t/goldenfields-water?mc=1

04.01.2022 We are hiring! Are you enthusiastic, committed, responsible and ready to kick start your career? Goldenfields is seeking both an Apprentice Electrician and an Apprentice Fitter Machinist. Full details and tips on how to apply can be found here http://www.gwcc.nsw.gov.au/About-us/Vacancies

03.01.2022 EMERGENCY ANNOUNCEMENT - Ungarie, New South Wales Customers supplied with water on Wollongough Street Ungarie are currently experiencing a water outage due to repair works. The outage will most likely last into the afternoon, however we will provide an update when water is restored. What affected customers need to do:... - Store enough water for your needs, keep all taps closed and refrain from flushing toilets during the outage. - When water supply is restored you may temporarily experience discoloured water. Check your water quality and run the tap closest to the water meter for a few minutes before drinking or washing laundry. If discoloured water is detected, continue to run your tap until the water clears. If the water doesn’t clear, notify us immediately on 6977 3200 (9am - 4.30pm Mon - Fri) or after hours on 1800 800 917 (24 hours a day, seven days a week). We apologise for any inconvenience and thank residents for their patience and cooperation while this essential work is completed.

03.01.2022 There is a planned water outage for Ungarie residents located in the following streets, on Wednesday 31st March 2021, from 9am - 4pm. - Ungarie Street - Orange Street - Woodland Street ... The outage is due to essential water supply works being carried out by Goldenfields Water. We apologise for any inconvenience and thank customers for their patience and cooperation while this work is completed. For more information, please visit our website - http://bit.ly/wateroutages

02.01.2022 The #Weethalle Pump Station has recently undergone an upgrade as part of Goldenfields Water's asset renewal program. Here are some photos of the Mechanical team completing the works. The upgrade will ensure a continued, reliable water supply for our customers.

01.01.2022 Water Wise Tip Love gardening? Why not plant native or water wise plants that require less watering than other varieties?

01.01.2022 Goldenfields Water is now a registered COVID safe business with the NSW Government. We are committed to providing a safe environment for our staff and valued customers. We ask that you assist us when visiting our premises by:... practicing good personal and hand hygiene using hand sanitiser provided on arrival maintaining physical distancing not entering if you feel unwell complying with signage and directions from staff Our COVID-19 Safety Plan is displayed in our Temora office foyer.