Headspace Behavioural Science in Brisbane, Queensland, Australia | Consultation agency

Headspace Behavioural Science

Locality: Brisbane, Queensland, Australia

Phone: +61 458 888 756

Address: P.O. Box 1403 Queensland 4074 Brisbane, QLD, Australia

Website: http://www.headspacebehaviouralscience.com.au

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24.01.2022 How do you keep talented employees? We’ve done a lot of work with the Boston Consulting Group (BCG) over the years and have been impressed by the level of talent they attract and retain. In a recent Fortune magazine, BCG’s CEO, Hans-Paul Burkner had a few things to say about what BCG does to retain talented employees. They are worth repeating. 1. Give people constant feedback on their performance, and provide it from every direction. ... One of the problems that people encounter as they do their jobs is that there is often no clear set of objectives i.e. what they are supposed to achieve. And to make things even more difficult they are very rarely given advice on how they should go about achieving these objectives i.e. what sort of behaviour is most appropriate. 2. Be patient and give people time to show their potential. Burkner says that it can take three years for someone to reach their potential. Talent has two elements ability and capability. Ability is about current skills, but capability is about the future and potential. Helping people maximise their capability involves Burkner’s third point. 3. Give people new challenges regularly. But that has to be done properly. Unfortunately what tends to happen is that an individual is given a new job but not given any help about how to tackle it. The what and the how have to be made clear each time someone is given a new role. Performance is driven by behaviour and behaviour varies with the job i.e. the how changes. 4. Don’t force people down paths in which they have no interest. The relationship between personality and behaviour as they impact on performance is important. Personality is about preference what one prefers to do and what sorts of things one is comfortable with. Personality is unchangeable, but what it does is define the range of behaviour within which a person feels comfortable. We can all change our behaviour to fit the situation and do jobs that are outside our comfort range for a short period of time but in the longer term performance tends to drop off because we lose interest and lose motivation. Matching people with jobs that challenge them and which they enjoy is critical.

10.01.2022 How do you keep talented employees? 1. Give people constant feedback on their performance, and provide it from every direction. One of the problems that people encounter as they do their jobs is that there is often no clear set of objectives i.e. what they are supposed to achieve. And to make things even more difficult they are very rarely given advice on how they should go about achieving these objectives i.e. what sort of behaviour is most appropriate.... 2. Be patient and give people time to show their potential. Talent has two elements ability and capability. Ability is about current skills, but capability is about the future and potential. Helping people maximise their capability involves point 3. 3. Give people new challenges regularly. But that has to be done properly. Unfortunately what tends to happen is that an individual is given a new job but not given any help about how to tackle it. The what and the how have to be made clear each time someone is given a new role. Performance is driven by behaviour and behaviour varies with the job i.e. the how changes. 4. Don’t force people down paths in which they have no interest. The relationship between personality and behaviour as they impact on performance is important. Personality is about preference what one prefers to do and what sorts of things one is comfortable with. Personality is unchangeable, but what it does is define the range of behaviour within which a person feels comfortable. We can all change our behaviour to fit the situation and do jobs that are outside our comfort range for a short period of time but in the longer term performance tends to drop off because we lose interest and lose motivation. Matching people with jobs that challenge them and which they enjoy is critical.