Icon Water in Mitchell, Australian Capital Territory | Product/service

Icon Water

Locality: Mitchell, Australian Capital Territory

Phone: +61 2 6248 3111

Address: 12 Hoskins Street 2911 Mitchell, ACT, Australia

Website: http://www.iconwater.com.au

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25.01.2022 Water is currently off in the following areas due to burst water mains: Balmain Crescent Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your weekend plans and we appreciate your patience while we undertake repairs.

25.01.2022 Our front desk in Mitchell is officially back open Pop on by any time between 8:30am and 4:30pm Monday - Friday to speak with one of our friendly team members. As always, the health of our people and the community is a top priority. So we have implemented a few measures to keep everyone safe. We are encouraging anyone that visits reception to use the Check In CBR app to log their visit. It's also really important to maintain social distancing requirements, and as such only 3 people will be allowed into the foyer at one time. By following these simple steps, we can work together to stay safe and healthy

25.01.2022 Get your cameras ready folks! Entries for our photo comp open tomorrow, with a total prize pool of $5000.

25.01.2022 Our website and self service portal - My Icon Water will experience intermittent outages on Sunday 23 August from 7:00am - 6:00pm for a planned upgrade. Please contact us on 02 6248 3111 if you require assistance during this time. Were sorry for the inconvenience.

25.01.2022 Water is currently off in the following areas due to burst water mains: Peron Place, Banks and surrounding streets Our crews are onsite and are working hard to have your water restored as quickly as possible. We’re sorry if this has disrupted your evening and we appreciate your patience while we undertake repairs. ... If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111

24.01.2022 Water is currently off in the following areas due to burst water mains: Boolimba Crescent, Narrabundah and surrounding streets Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your evening and we appreciate your patience while we undertake repairs.

23.01.2022 Sorry boy, you need to stay at home today We want everyone to be able to get out and enjoy the Googong Dam and Foreshores, especially during these beautiful Spring days. But, it’s important to remember that there are a few critters who aren’t allowed! Please be sure to keep your dogs and pets at home. The Googong Dam’s main function is to provide excellent quality drinking water for all of us. Keeping this precious source of drinking water safe means there are some things we can’t do around the Dam. Find out more about how you can protect our drinking water here: https://www.iconwater.com.au//recreation-at-googong-dam-an

22.01.2022 Water is currently off in the following areas due to burst mains: Cambridge Steet, Cook and surrounding streets. Our crews are onsite and are working hard to have you water restored as quickly as possible. Were sorry if this has disrupted your day and we appreciate your patience while we undertake repairs. ... If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 311.

22.01.2022 It's finally starting to feel like summer The warmer weather means that your garden might need a bit of extra love. You can use a watering can or a hand-held hose fitted with a trigger nozzle to water your garden at any time. But, if you are watering with sprinklers or other irrigation systems remember to only use them after 6pm and before 9am These common sense rules are part of our permanent water conservation measures. By following a few simple measures we can help conserve water now and in the future. Find out more about the rules around water use in the ACT - www.iconwater.com.au/pwcm

22.01.2022 Water is currently off in the following areas due to burst water mains: Sapling Street, Harrison and surrounding Streets. Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your evening and we appreciate your patience while we undertake repairs.

22.01.2022 Following some heavy rainfall, the Bendora Dam is now officially full! Holding 11,400 million litres of water the dam has just started to spill for the first time since 2016. The excess water spilling over the top of the dam will be captured in the Cotter River and will make its way downstream to top up the Cotter Dam. Were excited that the winter rain has seen an improvement in Canberras dam levels, but its important that we continue to work together and use water wisely, so were ready for another hot and dry summer in the ACT. #careforwater

21.01.2022 Water is currently off in the following areas due to burst water mains: Wittenoom Crescent, Stirling and surrounding streets - works complete Our crews are onsite and are working hard to have your water restored as quickly as possible. We’re sorry if this has disrupted your day and we appreciate your patience while we complete repairs. If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111.

21.01.2022 We are currently in competition with Evoenergy to see who can recycle the most containers! Not only are we stopping items ending up in landfill, but each eligible container that is deposited gets a 10c refund. The best part is that all money we are raise will go to Abundant Water an organisation that develops sustainable drinking water projects around the world. #ReuseRecycle

20.01.2022 Water is currently off in the following areas due to burst water mains: Emu Bank, Belconnen and surrounding streets Stromlo Crescent, Palmerston and surrounding streets ... Our crews are onsite and are working hard to have your water restored as quickly as possible. We’re sorry if this has disrupted your day and we appreciate your patience while we undertake repairs. If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111

20.01.2022 Finally got around to building your dream bathroom or ensuite? Now, imagine how you would feel walking in to see that your toilet has backed up and overflowed all over your floor or worse seeped out the bathroom door into the next room... This is what can happen if you keep flushing wet wipes and disinfectant wipes down the loo. Flushing wet wipes can cause major blockages in your pipes and cost you hundreds of dollars to fix. ... Trust us, you do not want to see or smell what a bad blockage looks like! You will never look at your beautiful bathroom the same way Please remember bin it, dont flush it!

20.01.2022 Keep wipes out of pipes! If youve ever wondered whether those wet wipes youre flushing, break down once they enter the sewer, check out this really gross video for proof they dont, they even managed to clog the hydro vac. We have more than 3300km of sewerage pipes in Canberra. If the wrong things, like wet wipes go down the drain, they can cause blockages and even overflows which not only impact the community, but take our crews away from other necessary maintenance on the... network. Since the toilet paper shortage early on in the pandemic, were still seeing the aftermath from the community using wet wipes, with our crews clearing blockages like this in the treatment plant every day. Not only do wipes block the sewer network, but they can clog the pipes in your home, and create an expensive and smelly mess which is no fun for anyone. Thats why its so important to only flush the three Ps: Pee, Poo and (toilet) Paper.

20.01.2022 Our website and self service portal - My Icon Water will experience intermittent outages on Thursday 10 September from 10:00pm - 12:00am for a planned upgrade. Please contact us on 02 6248 3111 if you require assistance during this time. Were sorry for the inconvenience.

19.01.2022 Is your school or community group learning about water? The Icon Water Education program has gone virtual to ensure we can continue educating our future generations in a COVID-safe way. You can learn all about the amazing journey of water from source to tap through the ACT urban water cycle. Book one of our free digital classroom sessions, suitable for ACT and Queanbeyan Schools Primary 2-6 and Secondary 7-9 by emailing us at [email protected] or talk to us on (02)... 6248 3111. www.iconwater.com.au/education

18.01.2022 Grab your camera and snap up some cash! Weve teamed up with @FloriadeAU to give you the chance to bag some cash prizes. Simply show us the value of water as we welcome spring back into the capital. Step one:... Snap a photo using inspiration from one or more of the following themes - Water, Our Most Precious Resource; Water, the Environment and/or Animals; Floriade Blooms in Canberra. Step two: Head over to iconwater.com.au/photocomp to submit your three best shots through the entry form. The competition is open to all ACT and Queanbeyan-Palerang residents. Good Luck!

17.01.2022 To flush or not to flush? Aalyiah from Hughes has lifted the lid on a tricky question and asked ‘What can and what can’t go down the toilet'? Find out what you can do to help keep your drains and sewage network flowing. A responsible flush helps to sustain life and wellbeing for the ACT. Remember only the 3P’s Pee, Poo and Toilet Paper. #questionsfromkids

17.01.2022 We're really thankful for all of the amazing entries received in our photo comp this year! Check out this article from The RiotACT to see all of the winners and hear from our overall prize winner, Matt Tomkins on how he got the perfect shot

17.01.2022 Want to win these awesome prizes? Its easy peasey! Head over to our facebook page and join our mural comp to win! All you have to do is guess the correct location of the artwork around our beautiful bush capital and youll go in the draw to win. The competition ends on Friday. Good luck!

17.01.2022 Lately we have seen a rise in instances of unmetered connections for building sites under construction. Backflow prevention devices (dual check valves) are incorporated into our 20&25mm water meters, protecting our drinking water network from potential cross-contamination. Please ensure that water meters are installed on your site before any extraction of water from our network. From 1 September 2020, any property found to have an unmetered connection will be deemed to hav...e an unlawful connection and may be subject to legal action and associated costs. To avoid this, please ensure you are familiar with the water meter installation requirements for plumbers and developers (https://rb.gy/rhpnle) and the small water meter installation guide for plumbers and developers (https://rb.gy/ykwzl7). If you require assistance please email us at [email protected] or call us on (02) 6248 3111

16.01.2022 Check out our Frog Blog to learn all about how frogs drink! Icon Water is sponsoring Ginninderra Catchment Group a program that gives 120 classrooms across Canberra everything they need to look after spotted grass frog tadpoles as they transform into frogs. The ACT’s frog population has lost much of its diversity during the past 50 years. One way to help frogs is by maintaining and improving our local waterways and catchment systems. Find out more here https://www.iconwater.com.au/frogblog

16.01.2022 POTENTIAL DISCOLOURED WATER IN OCONNOR: Residents in OConnor may experience discoloured water throughout this afternoon and evening due to pressure and flow testing throughout the network. Velocity increases in water flow can stir up small amounts of natural sediment in the pipes which should clear with normal use within 24 hours of the works being completed. If your water looks fine, continue on as normal. However, if you do see that it is discoloured, we dont recommend d...rinking or showering in it due to the difference in taste and aesthetics. We also suggest residents do not use washing machines as it can cause discolouration to clothing. While we will do everything we can to operate our network in a way which minimises disruption, we apologise in advance for any inconvenience caused due to these works and thank the community for their patience. If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111 (option 3). You can also find more information on discoloured water on our website - iconwater.com.au/discolouration.

16.01.2022 Water is currently off in the following areas due to burst water mains: Morgan Place, Curtin and surrounding streets Our crews are onsite and are working hard to have your water restored as quickly as possible. We’re sorry if this has disrupted your day and we appreciate your patience while we undertake repairs. ... If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111.

15.01.2022 Only 4 days left to cast your vote for people's choice! Head over to our Instagram page to vote for your favourite image out of 30 shortlisted photographs. The image with the most likes, comments and shares will take home people's choice award of $1,000. Voting closes 9am on the 17 of this month https://www.instagram.com/iconwater/ #haveyoursay #peopleschoice

14.01.2022 Are you a photography lover? Check out our 30 shortlisted photographs from our Photo Comp in person at Book Lovers Lane, a bookstore run by Lifeline Canberra at the Fyshwick Fresh Food Markets. The exhibit runs until Christmas. Pop on by!

13.01.2022 Its your final chance to enter in our Keep Australia Beautiful Week competition! Do you recognise this mural? If you do, like and comment on this post the suburb you think the mural is located in! Anyone who answers correctly will go in the draw to win an awesome umbrella and reusable drink bottle. Icon Water is committed to doing our bit to keep Canberra beautiful. ... To check out the terms and conditions of this competition, click here: http://ow.ly/kdAE50B26h0

13.01.2022 We are saddened by the news of Stasia Dabrowski passing. Many of you would know Stasia from the tireless work she did running Canberras soup kitchen. We were really big fans of Stasia and everything she did for the Canberra community. Three years ago we named one of our trucks after her. Canberra is losing a local hero and she will be really missed. Our thoughts go out to her friends and family. https://the-riotact.com/farewell-to-a-canberra-icon-/399600

12.01.2022 Its flashback Friday! As Canberra was continuing to grow, future population projections showed that by the late 1970s the three existing dams on the Cotter River would not be able to cope with the increasing demand for water and their predictions were right. From 1968-1983 the Canberra population increased by over 100,000 people! This meant a new water source was required and after extensive research a site was selected on the Queanbeyan River. The construction of the Goo...gong Dam commenced along with the simultaneous construction of the Googong Water Treatment Plant. They were completed in 1978 and officially opened in 1979 by Prince Charles! The Googong Dam forms a major component of our water network, representing 43% of Canberras water supply storage capacity. It has a capacity to hold 119, 400 million litres of water. After the huge amount of rain over the last few weeks, Googong dam is now sitting at 78% capacity from 47% back in July! #history #iconwater100

12.01.2022 Water is currently off in the following areas due to burst water mains: Goddard Crescent, Holt Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your weekend plans and we appreciate your patience while we undertake repairs.

12.01.2022 Spring has finally arrived in the capital! As the weather warms and we start to spend more time in our own backyard, remember that sprinklers in springtime can only be used before 9am or after 6pm. This is one of Canberras Permanent Water Conservation Measures - common sense rules for using water wisely. Read all the rules at iconwater.com.au/rules... #careforwater See more

10.01.2022 Water is currently off in the following areas due to burst water mains: Phylis Ashton Circuit, Gungahlin Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your evening and we appreciate your patience while we undertake repairs.

09.01.2022 Paper bills are not only inconvenient but they are bad for the environment. Why waste all of that paper when you can receive your bills via email, and pay them online too. Save space on the fridge, while also protecting our natural resources Sign up now to track your usage, find old bills, check your account balance, schedule payments and estimate your spend-to-date. Too easy! Sign up here https://my.iconwater.com.au/

09.01.2022 Stay safe and stay hydrated this week folks! It's going to be a hot one. Take your reusable bottle with you when you're on the go and fill up on refreshing water straight from the tap.

09.01.2022 Come on down to Bunnings Tuggeranong and grab a sausage sanga to support Kids in Care ACT

09.01.2022 We received over 700 photos into our Photo Comp. It was great to see so many impressive photos from people across Canberra and Queanbeyan. Congratulations to everyone that was shortlisted. We don't want to keep you waiting any longer, the judges scores are in and the People's Choice votes have been counted .... the winners are .... Major Prize $2,000 'Mulligans Flat Nature Reserve on a clear spring night' by Matt Tomkins... Best Over 18s Photo $1,000 'Early morning fog droplets' by Paul Bainton Best Under 18s Photo $1,000 'Controlling' by Matt Kosec People's Choice Award $1,000 'Survival' by Bunsong Sy Congratulations to all our winners! A big thank you to our judges Dr Kit Devine, Vickii Cotter, Ray Hezkial, and Hilary Wardhaugh for determining our prize winners and to everyone that entered and voted. Over the coming weeks we will be showcasing more of the wonderful entries we revived on our Instagram account . Be sure to check it out to see if your photo has been featured! instagram.com/iconwater

07.01.2022 Water is currently off in the following areas due to burst water mains: Starke St, Holt and surrounding streets Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your weekend plans and we appreciate your patience while we undertake repairs.

06.01.2022 This is Tanya. Tanya has been working for Icon Water for over 13 years. You may have seen Tanyas smiling face at our front counter if youve stopped by our Mitchell office with a question, to collect a standpipe, or for assistance with your bill . While our front office is currently closed to ensure our people and the community remain COVID-safe, Tanya and our Customer team are working in the background to ensure you still receive the assistance you need. Were looking for...ward to a time when we can provide you face to face support again, but for the meantime, if you have a question, or require some assistance, you can reach us on 02 6248 3111 or at [email protected]. #essentialservice #hereforyou

05.01.2022 Do you know where this artwork is? If you do you could win an awesome water bottle and umbrella! Just like this post and comment the suburb you think the mural is located in! Anyone who answers correctly will go in the draw to win. These captivating murals across Canberra were created free-hand by local Artists such as Geoff Filmer, have been designed to deter vandalism, an issue that has been a constant concern for Icon Water and an eyesore for locals.

05.01.2022 Water is currently off in the following areas due to burst water mains: Mooyi Place, Giralang and surrounding streets Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your weekend plans and we appreciate your patience while we undertake repairs.

04.01.2022 Update: Works are now complete and water has been restored. You may see some discolouration over the next hour but this should clear up with use across the suburb. If you're water is visibly discoloured, we don't recommend drinking or showering in it until it clears again. Thanks to everyone for your patience, we really appreciate it ----------------------------------- Water is currently off in parts of Weston and Waramanga as we are completing urgent works on the network. We’re sorry if this has disrupted your day and we appreciate your patience. If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111.

04.01.2022 The Googong Water Treatment Plant is undergoing some serious upgrades! There are lots of exciting works happening every day on site, which is why we wanted to share with you some of the amazing work our project team are doing behind the scenes. Luckily, our time-lapse cameras were able to capture the new water clarifiers being fitted. The Clarifiers form an essential component of the water treatment cycle and help to provide high quality drinking water for the Canberra and ...Queanbeyan community. This latest milestone is just one of the awesome changes being made to our Water Treatment plant. The team have been working super hard to ensure the project is complete in time for spring, when the plant will be operational again. We will be sure to keep you up to date on more exciting changes, but for now, check out this video of the new Clarifiers being fitted at the Googong Water Treatment Plant.

04.01.2022 This week is Keep Australia Beautiful Week. To celebrate this, we have been showcasing some of the awesome murals located around Canberra. Would you like to learn where all of these amazing artworks are located? Well now you can find them all! We have created an interactive map listing all 20 mural sites. You can find the map on the Icon Water website here: https://www.iconwater.com.au/keepaustraliabeautiful ... If you do see a mural around town, make sure to take a picture and tag us at @iconwatercbr See more

03.01.2022 Are you headed to the beach this summer ? If you are, it's super important to stay hydrated, especially if you are spending the whole day in the sun. Bring a drink bottle with you so that you can relax and soak up those rays #drinktap

03.01.2022 Do you know what and how frogs eat? Take a look at our Frog Blog to learn all about the wonderful world of frogs. Icon Water sponsors Frogwatch run by Ginninderra Catchment Group, a program that gives 120 classrooms across Canberra everything they need to look after spotted grass frog tadpoles as they transform into frogs. Frogs are a keystone species that reflect environmental changes. Many of our once common frog species in the ACT are now extinct due to environmental fac...tors such as habitat loss or diseases. One way to help is by encouraging and maintaining our local waterways and catchment systems. That is why programs like Frogwatch that teach students about maintaining ecosystem health are so important! Find out more here https://www.iconwater.com.au/Media-Ce//2020/October/29/The Frog Blog 2020.aspx

03.01.2022 This week is Keep Australia Beautiful Week! which is why we are sharing some of the ways that Icon Water is keeping Canberra beautiful. Icon Water has been working with local artists such as Geoff Filmer to turn our water and sewerage assets into art. So far, twenty Icon Water sites have been painted to feature a stunning array of native plants and animals. Have you seen this mural around Canberra? If you have, like this post and let us know in the comments the suburb t...hat you think the mural is located in. If you guess correctly, you will go in the draw to win a very cool reusable drink bottle and an umbrella. To check out the terms and conditions of this competition, click here: https://www.iconwater.com.au//mural-competition-terms-and-

03.01.2022 Today is World Toilet Day, an opportunity to celebrate toilets and raise awareness of the 4.2 billion people living without access to safely managed sanitation! We’re fortunate here in Canberra to have a safe and reliable sanitation system, one which many of us take for granted. Charlie from Hackett had a great question about our sewerage network 'How does Icon Water manage the smell in the sewage?' Find out how and what you can do to help keep your drains and sewage network flowing. A responsible flush helps to sustain life and wellbeing for the ACT. Remember only the 3P’s Pee, Poo and Toilet Paper. Check out more videos at https://www.iconwater.com.au/eduquestions #questionsfromkids #worldtoiletday

03.01.2022 What a difference rain makes. Yesterday Corin Dam reached %! We haven't seen Corin this full since Nov 2016. With three out of four dams at 100%, our combined storage levels are at 99.64% full - all are on Googong Dam to re-join the 100 club.

03.01.2022 Weve created a map to show the locations of all of the beautiful murals on water and sewerage assets across Canberra so you can find them all

03.01.2022 Water is currently off in the following areas due to burst water mains: Alura Place, Waramanga Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your weekend plans and we appreciate your patience while we undertake repairs.

02.01.2022 Water is currently off in the following areas due to burst water mains: Mueller Street, Yarralumla and surrounding streets - Repairs complete Our crews are onsite and are working hard to have your water restored as quickly as possible. We’re sorry if this has disrupted your day and we appreciate your patience while we complete repairs. If you have any questions or concerns please contact our 24/7 faults and emergency hotline on 02 6248 3111.

02.01.2022 An important message for all plumbers, developers and builders: From 1 September 2020, any property found to be unmetered will be deemed to have an unlawful connection and may be subject to legal action and associated costs. To avoid this, please ensure you are familiar with the water meter installation requirements for plumbers and developers and the small water meter installation guide for plumbers and developers. It is essential that you promptly arrange for a water mete...r to be installed at any construction site currently unmetered. For assistance please call (02) 6248 3111 or email [email protected] http://ow.ly/QlSk50B98nf http://ow.ly/spZE50B98ne

02.01.2022 Icon Water has been a proud supporter of Kids in Care ACT since 2016. This year is no different, thanks to our dedicated staff members like Katrina Armstrong, we are making a real difference in children's lives this holiday season. Katrina who has fundraised for Kids in Care over the past two years said, "Having had young nieces and nephews who were taken into care when they were younger, I have seen the effects that this had on them especially around Christmas. Whilst I alw...ays brought them gifts, I noticed the other kids in their program who didn't get anything. It was so sad. That’s why when you brought in this charity, I couldn't think of a better way to help." You can help by going to https://www.kidsincareact.org.au/donate.html to donate! All proceeds go towards buying presents for vulnerable children in Canberra. We support them, because we care #kidsincare Australian Federal Police

02.01.2022 Yes, it is the end of recycling week, but our recycling competition is just getting started. Evoenergy appear to be doing quite well, but Icon Water are doing better. Only a few more weeks until we take home the recycling trophy! It’s time to step up your game Evoenergy.

02.01.2022 Were really excited to be part of Greening Australias bush tucker program to educate young Canberrans about the importance of caring for water and its impact on health and the environment. Hydration Girl and Drain Sheriff had a fun morning out with the students at Sacred Heart Primary School today to launch this years program

01.01.2022 Its throwback Thursday! Did you know that construction of the sewerage system for Canberra began way back in 1913? Were not referring to the construction of Lower Molonglo Water Quality Control Centre our current sewerage treatment plant, this is what came before that. In August 1913 a man named Thomas Hill, who was the Chief Engineer at the Department of Home Affairs, submitted plans for a sewerage system and sewerage farm. The plans featured a main outfall sewer extendi...ng five kilometres south-westerly to the western boundary and a sewerage farm to be established in Weston Creek both of which were at the time a suitable distance away from the city. In 1915 the plans were accepted by the Parliamentary Standing Committee on Public Works and in late 1915 the sewer works commenced, starting from the farm end of line into the city. Works were halted in 1917 due to a Royal Commission inquest and picked back up in 1922. In 1924 a treatment scheme was adopted by the committee that proposed to dispose of effluent into Weston Creek and then into the Molonglo river which would require treatment to the highest possible standard for that time. Construction of Canberras first sewerage treatment plant begun in 1925 once the essential sewerage system has been laid. The Weston Creek plant was completed in 1927. Images and content taken from: Donovan, P. (1999). Lights ! Water ! ACTEW ! A History Of ACTEW And Its Predecessors. 1st ed. 221-223 London Circuit, Canberra, ACT, 2601: Actew Corporation, pp.1940. Images courtesy of the National Archives of Australia

01.01.2022 Keep Australia Beautiful Week, encourages all Australians to care for their community and the local environment. Here at Icon Water, we are finding ways to keep our bush capital looking beautiful. Icon Water has partnered with local artists such as Geoff Filmer to turn our water and sewerage assets into art, giving a splash of color to typically bland infrastructure. Have you seen this mural before? If you have, like this post and let us know in the comments the suburb th...at you think the mural is located in. If you guess correctly, you will go in the draw to win a very cool reusable drink bottle and an umbrella. To check out the terms and conditions of this competition, click here: http://ow.ly/boDe50B26gt

01.01.2022 Over these last twelve months, the Canberra community have certainly faced our fair share of challenges. From smoke, bushfires, crazy hailstorms and COVID-19, it hasnt been easy. As the supplier of Canberras water and sewerage services, we know only too well that its the tough times when Canberrans really come together. We want you to know that were here for you too. We have a range of support options to help you if you are struggling financially. From payment plans an...d extensions, we can tailor our support to suit your individual needs. Our dedicated team are here for you. Find out more on our website at www.iconwater.com.au/help

01.01.2022 Water is currently off in the following areas due to burst water mains: Throsby Crescent, Narrabundah and surrounding streets Our crews are onsite and are working hard to have your water restored as quickly as possible. Were sorry if this has disrupted your evening and we appreciate your patience while we undertake repairs.