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Karen Matthews | Business consultant



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Karen Matthews

Phone: +61 419 218 635



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24.01.2022 Vale Tony Hsieh - a true visionary, a leadership legend pioneering consumer obsession as the key to success and a true believer in chasing passion and happiness over money.....The first purepaly online model has impacted and changed the face of retail forever!



19.01.2022 "A good plan violently executed now is better than a perfect plan tomorrow" - George Paton Execution done right is a disciplined process, a logical set of connected activities by an organisation to make a strategy work. Without a careful, planned approach to execution, strategic goals will not be be met and time and resources wasted. ... Execution has always been the achilles heel for many businesses with 3 new challenges now thrown into the mix: A need for more cross-silo coordination A fast-changing and uncertain landscape More decision makers How committed is your organisation to the Execution phase?

12.01.2022 "I don't do online and hate social media" This statement is no longer an option. Business growth will not happen without embracing the digital phenomenon. Of course there will be massive variations in platforms, regularity & variety of use, style & personality. That aside, an online presence is essential in every business. ... The world is online, customers young & old, browse, research, transact, seek opinion and make decisions centred around social platforms, google and online stores. It is here to stay, growing in importance and businesses without an omnichannel strategy at the centre of their business will be quickly left behind. So what is omni-channel? It simply means, be everywhere your customer is. Create a strategy to interact and be accessible to your customer no matter what It sounds complex and it can be. However my advise is just start - it will and needs to evolve but having a solid base in place that tackles the right questions regularly, will allow this to happen.

06.01.2022 Happy New Year Everyone.... As we say goodbye the disrupted year that was 2020 and reflect on the many many lessons, realisations and opportunities thrown at us everyday last year, one thing we know for sure - Change is here to stay! Businesses and leaders who do not commit to building a innovative and seamless process of constant review and ongoing transformation into their business DNA, will quickly lose relevance. ... I came across this great graphic that summarises all that we need to remember as we embark on this new way of doing business....



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