National Auslan Interpreter Booking and Payment Service (NABS) | Community organisation

National Auslan Interpreter Booking and Payment Service (NABS)

Phone: 1800 246 945

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25.01.2022 NABS SMS is having issue at the moment. If we have not responded to your SMS, please send email [email protected] or phone 1800 246 945 through NRS or use Online Booking Form on our website to book interpreter. https://www.nabs.org.au/book-an-interpreter.html

25.01.2022 Are you having trouble getting interpreters for your appointments or meetings? Many people are making comments about how difficult it is to get interpreters now. NDIS has made more demand for interpreters because Deaf people have access to more things with their plan. This means limited interpreters available.

25.01.2022 Communication during COVID-19 FOR NABS CLIENTS You can ask NABS for a Support Letter so you can purchase an iPad or tablet using your NDIS funds. ... **NDIS is offering this for a short time until September 2020** NDIS recently announced you can purchase low cost/low risk assistive technology no more than $750 from Core budget. You must use this device to access supports like interpreting, communicating with your Support Coordinator, Plan Manager and so on. Before you can get the device, you need a letter of proof from your service providers. For example, NABS. You give this letter to your Local Area Coordinator (LAC). The letter provides reasons why you need a device during COVID-19 pandemic. 1) You are Deaf 2) Communication during COVID-19 pandemic - social distancing, isolation 3) Access Video Remote Interpreting (VRI) appointments via NABS Remember, NDIS is offering this for a very short time until September 2020. If you would like a Support Letter from NABS, contact us: SMS: 0427 671 261 Email: [email protected] Skype/FaceTime/Zoom is also available - contact us to arrange a time.

24.01.2022 NABS Interpreter Booking App is now working. The app is available in the App Store and Google Play store. Search for "NABS".

24.01.2022 Deaf Australia Inc will host 3 x NDIS and NABS Information Sessions (through Zoom) for Deaf people who are not registered with NDIS. For who? People under 65, Not registered with NDIS, Australian citizen or permanent resident of Australia and use interpreters for medical appointments. Session dates: ... Monday 30 November 7:30pm (AEST) Wednesday 2 December 9:00pm (AEST) Saturday 5 December 11:00am (AEST) For more information or question about session, email [email protected] To register, go to Deaf Australia website https://deafaustralia.org.au/ndis-and-nabs-important-infor/

24.01.2022 One more sleep until the Deaf Festival in Brisbane at Mount Gravatt Showgrounds. NABS will have booth there We are very happy to support this event.

24.01.2022 Deaf Interpreter workshop in Brisbane

24.01.2022 ARE YOU NABS CLIENT? HAVE NDIS? NOT TOLD NABS YOUR NDIS PLAN INFORMATION YET? IMPORTANT INFORMATION ... Government told NABS you have NDIS Plan. You must give NABS your NDIS Plan information now. Your NDIS Plan must pay for any of your interpreting appointments - medical or non-medical. **Government told NABS, NABS can't provide interpreter for FREE when you have NDIS Plan.** If you have no money for interpreting in your NDIS Plan, you need to contact your LAC (Local Area Coordinator) as soon as possible for a plan review. If you have no interpreting money in your NDIS Plan, you must pay for interpreter from your own money. If you have any questions, contact NABS by SMS - 0419 432 908. NABS can make a time to FaceTime or Skype with you.

23.01.2022 NABS clients and interpreters: We have a number of staff off work today due to sickness. There may be delay in response to your SMS or Email. Please be patient. ... We will respond as soon as we can. - NABS

22.01.2022 NABS SMS is now working

22.01.2022 NABS and Coronavirus (COVID-19) update 17 March 2020 NABS is part of Wesley Mission Queensland (WMQ). WMQ wants to provide an update on coronavirus (COVID-19). WMQ is following all health advice and guidelines issued by the Australian Federal Government about the novel coronavirus (COVID-19). WMQ is working closely with our industry bodies and have a specialist team dedicated to managing our response to the virus.... Please let NABS know (through SMS, Email, NRS) if you: - Have travelled overseas to any country in the last 14 days, - Believe you have been in contact with a case of coronavirus, - Are suffering from flu-like symptoms or feeling unwell. We advise you to ring your doctor (dont visit) if you have been through China, Iran, Italy or South Korea in the last 14 days or if you believe you may have come in to contact with the virus. We ask all staff, clients, visitors to please: - Regularly wash your hands with soap and water or alcohol-based sanitiser before and after eating and after attending the toilet, - Avoid hand shaking, - Avoid touching your face and mouth, - Avoid contact with people who are feeling unwell, - Cough and sneeze into your elbow. For more information, please go to this link https://www.health.gov.au//novel-coronavirus-2019-ncov-hea Email: [email protected] [email protected] Thank you for your support and cooperation on this matter.

21.01.2022 **NABS phone issue - 1800 246 945** NABS is currently having issue with the phone line. It is a Telstra issue and out of NABS control. Your call may or may not get through. ... Some calls are being transferred to Wesley Mission Queensland (WMQ) Contact Centre. WMQ Contact Centre is transferring calls/messages to NABS Contact Centre but there is a delay. If you need contact NABS, we ask you to use Email or SMS. EMAIL: [email protected] SMS: 0427 671 261 If you need to book interpreter, you are welcome to use our Online Booking Form: https://www.nabs.org.au/form-builder/form/index/form/13417 Thank you for understanding at this busy time and we appreciate your patience.

20.01.2022 Due to Queensland Government announcing a lockdown for Greater Brisbane, NABS office will be closed Monday 11 January and Tuesday 12 January 2021 with NABS staff working from home. If you need to contact NABS, please use SMS, Email or Fax and we will get back to you as soon as possible. Thank you for understanding.

20.01.2022 NABS can book Video Remote Interpreters for you. What you need is a device (phone, tablet or computer) with camera and good internet connection.

19.01.2022 NABS office will be closed on Christmas Day, Boxing Day and New Years Day. From all the team at NABS, we would like to wish you a safe and happy holiday season and thank you for your ongoing support.

19.01.2022 For the first time, this year a group of Deaf students have been undertaking a Certificate III in Individual Support facilitated by Wesley Mission Queensland an...d with support from CHARLTON BROWN college. The course, delivered in Auslan (short for 'Australian sign language'), is giving students the skills to work in aged care and, in turn, will be able to enhance the quality of life for residents living in aged care who are Deaf or hard of hearing and communicate through Auslan. Read more: https://www.wmq.org.au//nabs-providing-new-opportunities-f See more

19.01.2022 NABS provides Auslan interpreters Australia wide for private health appointments. It's a free service to people who are not eligible for NDIS. NABS can provide interpreters for any appointment or meeting if clients have NDIS. Interpreting services will be paid for from clients' NDIS plans. www.nabs.org.au

18.01.2022 QLD: Sunshine Coast | Chermside | Rocklea | Gold Coast Do you need help with your NDIS Planning? Here are November dates. You can have one-on-one chat about NDIS in Auslan. Contact NABS to make appointment.

17.01.2022 ARE YOU NABS CLIENT? DON’T HAVE NDIS PLAN YET? IMPORTANT INFORMATION... If you are under 65 and want to continue using NABS for interpreting, you need to apply for NDIS as soon as possible before 31 December 2020. It will take NDIS time to process. **From 31 March 2021, Government says NABS can no longer provide free interpreting if you're under 65.** When you receive NDIS plan, please let NABS know. Your NDIS Plan will pay for any of your interpreting appointments - medical or non-medical. If you have any questions, contact NABS by SMS - 0419 432 908. NABS can make a time to FaceTime or Skype with you.

17.01.2022 Good information in Auslan for children about coronavirus (COVID-19) by Deaf Culture Council Queensland.

17.01.2022 Did you watch Deaf Australia Inc's information session on Monday night about NDIS and NABS? If you missed it, it's on again TONIGHT. It's for Deaf clients under 65 who have not registered with NDIS yet. Click on event link for time in your state.... TIME: 9:00pm Melbourne, Sydney, Hobart, Canberra time 8:30pm Adelaide time 8:00pm Brisbane time 5:30pm Darwin time 4:00pm Perth time There will be one more information session this Saturday - 11am AEST (Sydney, Melbourne, Canberra time).

15.01.2022 Tell NABS what you think You can give feedback about NABS through website or send us an email or SMS. We would love to hear what you think.

15.01.2022 * Email is working now * NABS email is down at the moment. We are not receiving any email.... If urgent, please SMS 0427 671 261 or phone 1800 246 945.

15.01.2022 Update from NABS: Phone and TTY is working but we have reduced capacity to take phone and TTY calls as all NABS office staff are working remotely (from home) due to COVID-19. At the moment, the best way to contact NABS is through SMS, Email, Fax. ... SMS: 0427 671 261 Email: [email protected] Fax: 1800 246 914 Online booking form: www.nabs.org.au We continue to book interpreters for your appointments - Face to Face or VRI.

13.01.2022 NABS is National Auslan Interpreter Booking and Payment Service. NABS provides Auslan interpreters for Deaf, Deafblind and hard of hearing people who use Auslan and would like interpreter for private health appointments. NABS service for private health appointments is FREE to people not eligible for NDIS. If you have NDIS, NABS can provide interpreters for any appointment or meeting (medical, work, hobbies etc).

13.01.2022 It is hard when you are not able to visit your friends or loved ones at the moment but you can still check on them - through SMS, Video chat or relay service. Let them know you're thinking of them.

13.01.2022 Paul is a Paramedic with Queensland Ambulance Service (QAS). He is also an Auslan interpreter. This video, Paul shows us some signs and strategies to use if you find yourself in an accident or emergency situation. You can see more videos at http://bit.ly/EmergencyAuslan

11.01.2022 *Issue has been fixed. SMS is working now* Important message from NABS about SMS. Currently our SMS is not working. We are not receiving any SMS. Please email [email protected] if urgent. ... We will let you know when SMS is working again.

10.01.2022 Did you see this last night? Every SUNDAY at 6:00pm AEST, ABC News will have Auslan interpreter as part of broadcast news in partnership with Expression Australia.

10.01.2022 Ways you can ask NABS to book an Auslan interpreter: SMS, Email, Fax, Phone, TTY, NABS Website, NABS App Please do not message NABS Facebook page directly to ask book interpreter.

10.01.2022 Vale Leonie Jackson NABS is saddened to hear of the passing of Leonie Jackson. NABS wishes to extend condolences to Leonie’s family, friends and colleagues.

10.01.2022 NABS booking app is currently not working. If you used the NABS app recently, NABS may have not received your booking request. Please contact NABS to re-send your request. We will let you know when NABS app is working again.

09.01.2022 Queensland Government has announced a lockdown for Greater Brisbane area for three days from 5pm TODAY (Monday 29 March 2021). NABS office being in Greater Brisbane will be closed Tuesday, Wednesday and Thursday. All NABS staff will be working from home. If you need to contact NABS, please use SMS, Email or Fax and we will get back to you as soon as possible.

09.01.2022 ARE YOU NABS CLIENT? DONT HAVE NDIS PLAN YET? IMPORTANT INFORMATION... If you are under 65 and want to continue using NABS for interpreting, you need to apply for NDIS as soon as possible before 31 December 2020. It will take NDIS time to process. **From 31 March 2021, Government says NABS can no longer provide free interpreting if you're under 65.** When you receive NDIS plan, please let NABS know. Your NDIS Plan will pay for any of your interpreting appointments - medical or non-medical. If you have any questions, contact NABS by SMS - 0419 432 908. NABS can make a time to FaceTime or Skype with you.

07.01.2022 Update from NABS regarding COVID-19 We want to let you know that due to the COVID-19 situation, all NABS office staff are working remotely (from home). At this present time, NABS office staff are not able to take your PHONE or TTY calls.... You can still contact NABS through: SMS: 0427 671 261 Email: [email protected] Online booking form: www.nabs.org.au Fax: 1800 246 914 Phone calls and TTY are not currently available. We continue book interpreters for your appointments. Thank you for your watching.

07.01.2022 Do you use NABS? Are you under 65? NABS clients under 65 need to apply for an NDIS plan before April 2020. More information, including the steps to take, is available in this Auslan video.... (For captions, click Settings)

05.01.2022 Common questions we get asked at NABS

04.01.2022 NABS provides Auslan interpreters Australia wide. It's a free service to people over 65 (with no NDIS) for private health care appointments. NABS can provide interpreters for any type of appointment or meeting if clients (any age) have NDIS plans.

04.01.2022 NABS is proud to be one of the supporters for the next ASLIA National Conference in Newcastle, NSW. Registration now open - https://aslia.com.au/anc-2020/

03.01.2022 Have you seen this NDIS & COVID-19 update in Auslan by NDIS Australia? (19 March 2020) For more up to date information in English, click here https://www.ndis.gov.au/coronavirus

03.01.2022 Update for Deaf Community: NABS recently changed to new booking system. Staff is working hard to make sure your interpreter is booked.... Please be patient and staff will respond to you Thank you, NABS Team

01.01.2022 Questions we get asked a lot www.nabs.org.au