Nelson Plaza Clinic in Nelson Bay, New South Wales | Family doctor

Nelson Plaza Clinic

Locality: Nelson Bay, New South Wales

Phone: +61 2 4981 2555

Address: 29 stockton street 2315 Nelson Bay, NSW, Australia

Website: http://www.nelsonplaza.com.au

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• Medical and health
• Medical centre
• Family medicine practice
• Family doctor

24.01.2022 Nelson Plaza Clinic are experiencing terrible phone lines at the moment. It is very hard to hear the patient to get any details of your call. We are addressing this issue and do apologise for any inconvenience. If your issue is an emergency, please call 000.... We will repost when the issue has been fixed. We are still open 8am to 5pm and this will not affect anyone who has an appointment with us. Thank you to everyone for your patience

18.01.2022 Important reminder for our local community It is of the utmost importance that people who have ANY symptoms such as cough, sore throat, fever, runny nose, loss of taste/smell, muscle aches stay at home and do not leave the house for any reason, unless they are being tested for COVID-19 or need medical attention because they are getting worse. This is regardless of the result of their COVID-19 test. ... The COVID-19 nose and throat swab is not a perfect test and can give an unreliable reading. Early or late in the illness it is not effective at identifying patients with COVID-19 as demonstrated in the chart below. For example, someone who was in Salmander Bay Shopping Centre on 20th July and infected with COVID-19 gets tested on 24th July before they develop symptoms, the test is likely negative. When they get their negative test result they go back about their normal life. Then they start to get a sore throat, fever and headache 2 days later but say I’m ok, my test was negative. They then spread the infection to close contacts such as family, work colleagues, at the daycare or school drop off or when going for coffee. Leading to more cases, return to lockdown and more lost jobs. This is why anyone with symptoms MUST stay home. This includes toddlers and children. This is the only way we can control the spread of COVID-19 and protect the livelihood and way of life in our community.

18.01.2022 Tomaree COVID testing information update: We are pleased to notify that the HNE health 3 lane drive-through testing service is operating at the Tomaree Sporting Complex between the hours of 8am and 4pm - 7 days. From tomorrow - Friday 24th July, you will need an appointment time for this drive through clinic as well as at the Tomaree Community Hospital. To make an appointment at either testing site, please call 4964 7497. *Please note, children under the age of 5 years need ...to be tested at the Tomaree Community Hospital. They are experiencing a high volumes of calls, so please be patient when calling to book an appointment. Laverty pathology is also conducting tests at their pop up COVID testing clinic at the Tomaree Community Hospital - however you do need a referral for testing from your GP. If you need a referral and are a regular patient of Nelson Plaza Clinic, please call us - we will take your details and a doctor/nurse will ring you for a Telehealth appointment to complete your referral request. We will then email the referral straight to Laverty for you - YOU DO NOT NEED TO COME TO OUR CLINIC. Thank you to everyone for your patience with our clinic. As you can all appreciate we have been extremely busy over the past week and our staff and doctors are following the guidelines required by the NSW department of Health to keep our community as safe as we possible can.

16.01.2022 To our dear patients, As the Coronavirus numbers remain low, particularly in Hunter New England, our clinic is returning to more normal services. Our waiting room has reopened with reduced numbers allowed at any one time. As such, we would appreciate if patients attend appointments on-time and with a max of 1 support person. ... We are offering a full range of doctor services including in-clinic GP appointments, health assessments, chronic disease management, skin checks, children’s health and immunisations. We also provide allied health including physiotherapy, podiatry, exercise physiology, dieticians and occupational therapy. Please call us on 4981 2555 to book your appointment. We are still offering telehealth appointments for those who prefer. All patients with cold/flu/sore throat symptoms will have to have a telehealth assessment with their GP initially.

11.01.2022 To Our Dear Patients, It has been a very busy few months for all GP surgeries and their patients due to changes since COVID 19. The Doctors at Nelson Plaza Clinic value our patients and the community healthcare needs and we want to spend the time in your consultation giving your concerns the attention and best of care possible.... Unfortunately, mainly due to the challenges of telehealth, there have been an increase in the number of requests for last-minute repeat prescriptions. These requests at times are exceeding our staff’s capacity to manage them effectively and we want to preserve our GPs ability to see unwell patients as a matter of urgency. As a result, we are changing our policy on how requests for prescriptions are handled. When having a telehealth consultation, Patients will be asked to collect their prescriptions in person from our clinic rather, to avoid the possibility of delays with faxing to pharmacies. Patients requesting prescriptions will be offered the next appointment with their usual GP. If patients require a prescription sooner than an appointment is available, they can request the prescription without appointment via HotDoc for a fee of $30. There are certain conditions to these requests, see HotDoc for more information. These prescriptions are processed in a maximum of 3 business days but often earlier. If patients want to request an urgent prescription without consultation over the phone, while the GP is scheduled to see patients, a fee of $40 will apply and the prescription can be arranged on the same day, subject to GP approval and if the urgent request is received before 3pm. If you are taking regular medication, please remember to ask your doctor in advance for any scripts that you may need or referrals that need renewing. The doctor can then look at any recent results, take your Blood Pressure if needed, or any other observation or questions they may require to prescribe your medication. Please bare in mind that we are coming into Christmas and school holidays where it can be very busy, doctors on annual leave etc. Please have a look at when your prescriptions or referrals are due, or any other Workcover Certificates, Centrelink paperwork dates and please remember to make your appointment in advance. This will enable the Doctor the appropriate appointment time to help you with your healthcare requests. All the Pharmacies in the area have an App for your smartphone. If you go to a regular pharmacy, please enquire to them directly how they can help to organise your medications and ensure you have adequate time to renew your script. They are great. We do not want you to miss any medications and booking your appointment in advance can help reduce any panic of running out of your medication. Thank you

09.01.2022 In light of a confirmed case of COVID-19 in our community we would like to highlight the important steps members of our community must take. 1. If you have a cough, cold, sore throat, fever, shortness of breath loss of taste or smell you MUST self isolate. 2. Then contact your GP to get a referral for a COVID-19 test. COVID-19 tests are currently being performed by Laverty Pathology at Tomaree Community Hospital between 08:30 and 15:30 Monday to Friday. A referral from your ...regular GP is required for this. 3. Continue to self isolate even if your test is negative to avoid spreading illness to others (who then may need isolation and testing etc). You can come out of isolation when your symptoms have resolved. 4. Those without symptoms do not need to be tested unless advised by NSW health. 5. Hand washing, not touching your face and social distancing are the best way to reduce spread in our community. 6. Consider wearing a mask when out in public. To do our part in protecting our community we will be moving back to predominantly Telehealth consultations. These can be booked by calling 4981 2555.

02.01.2022 https://www.abc.net.au//coronavirus-medical-testi/12241812

01.01.2022 Nelson Plaza Clinic Doctors Christmas Leave As the Christmas and holiday season is upon us, we would like to thank all our patients for their support throughout 2020. Your patience and compliance with Infection Control policies to keep our doctors, staff and community safe is very much valued and appreciated. Thank you.... Our doctors are taking some well-deserved annual leave to enjoy with their family and friends. We would like to let everyone know when their doctor will be taking leave and give you the chance to look at your medications, referrals and certificates and to please make your appointments in advance. Dr Bonnie Dinkovski 4th January to 10th January 2021 Dr Fiona O'Connell 22nd December to 28th December 2020 4th January to the 11th January 2021 18th January to 26th January 2021 Dr Joel Wenitong 1st December to 6th December 2021 24th December to 4th January 2021 Dr Dhei Abbod 25th December to 5th January 2021 Dr Alex Richardson 23rd December to 28th December 2020 Dr Michael Yee 24th December to 3rd January 2020 Dr Teresa Lum 24th December to 4th January 2021 Dr Ashleigh Lubotzky 21st December to 3rd January 2020 Dr Angelo Fortune Will not be taking any leave over Christmas but will continue to work 8am till 12pm Monday, Tuesday, Wednesday and Friday We will be closed on the following public holidays: Friday 25th December 2020 Monday 28th December 2020 Friday 1st January 2021 We will be closing at 3pm on: Christmas Eve (Thursday 24th December 2020) New Years Eve (Thursday 31st December 2020) Otherwise our standard opening hours applies (8am to 5pm) We wish you all a Happy, Healthy, Wonderful Christmas and New Year Please remember to stay Covid Safe