Personal Pet Care | Pet service

Personal Pet Care

Phone: +61 407 327 464

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24.01.2022 Puppy has a heart condition :(

23.01.2022 Hi, Just letting you all know that Personal Pet Care will be operating until September with reduced booking slots. Sorry for any inconvenience this may cause. Regards, Patricia

18.01.2022 Meet Lucario aka Luca the cat. Recently, Luca’s vet reached out to us asking for help. Luca had unfortunately been treated with Tea Tree Oil as a home remedy to... help with Fleas. Luca suffered some toxicity complications, and as a result of grooming after application, a secondary complication of ulcers and blistering in the mouth and airways. ACT Pet Crisis Support was more than happy to help Luca and his humans in their time of need, providing in excess of $1000 for treatment. Luca is now on the road to recovery. It’s sometimes tempting to use our favourite home remedies on our pets, but it’s also important to remember that our pets can react very differently to certain products, so caution and a bit of research is required. Whilst it is possible to prepare a treatment against fleas and other pests yourself, it’s always best to use a modern, clinically proven treatment instead. It’s very difficult to accurately dilute tea tree oil at home, so you could end up accidentally giving your pet a higher dose that you intended, with terrible consequences. For that reason, it’s best to be safe and keep this pure essential oil well away from your cat. Tea tree oil is also known as melaleuca oil. It comes from the tree tea plant (Melaleuca alternifolia) which is native to Australia. Tea tree oil contains terpenes, which can have medicinal properties at very low concentrations, but are highly toxic to pets in high concentrations. There are a range of products available with dilutions of tea tree oil, so if you decide to use one of these then read the label carefully and always speak to your vet first. These are often marketed as natural and it can be tempting to assume that they will be better for our pets. Be aware though, that some of these products don’t always list the dilution of tea tree used. Always, always seek veterinary help immediately if your cat has come into contact with tea tree oil and starts to show signs of toxicity which can include Weakness Staggering Tremors Foaming at the mouth Diluted pupils

15.01.2022 To all of our Canberra and surrounding pet community, During these challenging times we wanted to reassure you that we are here for you and your pets. The globa...l Coronavirus public health emergency has highlighted the need to maintain your health and safety and that of our veterinarians and nursing teams. It is well known that reducing face to face contact will slow the spread of the virus, so we are proactively putting measures in place to ensure your safety and that of our teams. Where face to face consultations are not advisable we will still be able to help you and your pet, by offering minimal human contact options for our consultations. When making your appointment: Please phone our clinic to make your appointment and let us know if any of the following applies to you: You are unwell; You have travelled overseas within the past 14 days; You have come into contact with a person that has tested positive for COVID-19. If these apply to you, this is how we can help you and your pet: Please phone us before you visit the clinic. We can discuss your pet's situation with you and either conduct a telemedicine consultation or make an appointment or reschedule if not urgent. If your pet is unwell, we may ask that someone else accompanies your pet for the visit. Or if you need to come into the clinic, we can collect your pet from your car when you arrive at the clinic to reduce your contact with others in the waiting room area. Simply call us on arrival. Our team members may take your pet into the consult room whilst you wait in the car and we can keep you informed over the phone. What you can do to keep us all safe: Limit the number of people accompanying your pet to one person per pet. We appreciate there may be exceptional circumstances please let us know if this is the case. When entering and leaving the clinic always use the hand sanitiser provided. Where possible please use credit cards or EFTPOS for payment to reduce the need to handle money. Please ring and pre-order medications or food you require to reduce time you spend in the clinic. This situation is new to all of us and we are very mindful that whilst it is concerning, we are doing everything we can to continue to provide quality service to you and your pet and reduce the risk to both our clients and team members. This is an evolving situation and we will keep you updated as more information comes to hand. Thank you for your understanding

03.01.2022 Canberra Veterinary Emergency Service will be staying open during the COVID-19 outbreak. We want to be here to help your pets and wildlife if they need us. To... stay open however, we need you, the public, to understand some measures we must put in place to keep our staff well so we can be here to tend to your pet. We have, since Monday, started clientless consults. Once you arrive at the clinic please call us at 62 257 257. Our receptionist will take you and your pet's details, a nurse will then collect your pet from your car and bring them into the clinic for the vet to assess them. Please tell reception if you are experiencing any clinical signs of COVID-19, have been in contact with someone affected or you have traveled internationally in the last 14 days so we can take extra precautions. The vet will then call you to obtain a history about your pet while they are being examined. If your pet needs to stay with us, the vet will give you an estimate of fees over the phone and the consent form will be filled in electronically on an IPad that reception will then bring out to you to sign. We are also not accepting any cash payments at this time, so reception will also take payments via card. For those animals staying in hospital, we are not allowing visitation. At discharge, your pet will be returned to you and the vet will phone you to discuss ongoing care or needs. We are very sorry to have to take these measures and we thank you for understanding. We really do care immensely about your pets health and even if it seems with the social distancing now in place that we have lost some of our compassion, we can assure you we haven't. If we get sick, we will have to close meaning those pets really in need may not get the attention necessary. Again thank you for your understanding. Canberra Veterinary Emergency Service. Compassionate care for your pet when you need it the most.