Record Retrieve in Southbank, Victoria, Australia | Business service

Record Retrieve

Locality: Southbank, Victoria, Australia

Phone: +61 1300 697 516

Address: Southbank 3006 Southbank, VIC, Australia

Website: http://www.recordretrieve.com.au

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25.01.2022 From tagging to the real real-time, do you know what youre getting yourself into? There are a few things to consider when it comes to investing in a call recording system. We take you through 5 considerations.

25.01.2022 In an interesting twist of events Indian company iYogi is opening call centres in United States "Companies wanted the lowest-cost support, but thats not necessarily the case for new companies that are more focused on innovation": Read more: http://www.washingtontimes.com//maine-governor-on-hand-f/ Follow us: @washtimes on Twitter... Image via Bryce Johnson: https://www.flickr.com/photos/brycej/2607596779

24.01.2022 1% of customers feel their expectations for a good customer experience are always met. Record Retrieves infographic is available this week with some key facts and figures which highlight the value of call recording and capturing voice for business purposes.

22.01.2022 "32 per cent said their existing infrastructure was insufficient". Yep, we know. This is why what we came up with a a non-disruptive, over-the-top solution!

21.01.2022 Record Retrieve has compiled a how-to guide for call recording announcements for record incoming so you can be inline with best practice, compliance and regulation.

18.01.2022 Difference between phone tapping and call recording explained! http://www.recordretrieve.com.au/phone-tapping-vs-call-rec/

18.01.2022 How can you prepare for call recording in your business? Read our latest to find out how.

17.01.2022 Is it time to consider changing your contact center telephony platform? "If your business has evolved significantly since you last decided on a contact center solution, and that solution is no longer meeting your requirements, then it is no longer a question of risk vs. benefits and becomes more of a necessity that you move to a new solution..."

17.01.2022 Your customer service is only as good as your weakest employee. Leverage your staffs skills with Record Retrieve http://www.recordretrieve.com.au

17.01.2022 Happy new year: We list 6 resolutions to show how call recording can boost your business.

16.01.2022 Great read! Conversation Analytics technology has arrived full throttle, smoke seductively rising from its sleek frame." http://www.linkedin.com//conversation-analytics-power-know

16.01.2022 The reality is that even in our internet-based world, few tools are more effective and necessary for generating sales and sales appointments than the good old telephone.

16.01.2022 Record Retrieve has a wide variety of customers. From mystery shoppers, to banks, universities, and government, weve provided recording solutions to them all. Read how weve served some great business.

13.01.2022 Our customers using call recording are exceptionally diverse. We have pulled together some of our customers unique stories on how call recording is being used in their business.

12.01.2022 Need to close those deals then and there? Or maybe you need to capture some agreements? Voice Contract is the way.

12.01.2022 Radio presenter James Sherlocks interview process was greatly improved upon subscribing to Record Retrieves business plan. Read how!

12.01.2022 Throw-back-Thursday to our features for interviewers -- from dictation to forwarding, Record Retrieve has the features for you.

12.01.2022 Thinking About a Phone Call Recording App? Think again.

11.01.2022 4 call center compliance trapsand what to do about them: http://goo.gl/PlX7sD

10.01.2022 We let you in on some of the features of Record Retrieve that demonstrate just how perfect a recording service Record Retrieve is!

10.01.2022 This week we take you through the steps for creating and playing recording announcements for outbound prompts as part of Record Retrieves Call Compliance Framework

10.01.2022 Subscribe to the Record Retrieve newsletter for the latest on call recording, Record Retrieve and industry news.

09.01.2022 Close your deals faster. Much faster.

09.01.2022 This week we take you through a how-to for recording prompts with record selective. Read on to see how we assist with best practice for call recording!

09.01.2022 We outline 4 ways that call recording can help a business save money.

09.01.2022 "While the number of customers using Twitter for customer service has doubled to 22%, people still prefer to use the telephone and email or even the FAQ section of a brands website rather than Twitter or Facebook."

08.01.2022 "No matter if youre trying to secure a small close, a big close, or the ultimate close, there are a handful of mistakes you need to avoid if you hope to be successful."

08.01.2022 Read 10 Top Predictions for the Contact Centre of 2020 : http://www.calljourney.com/10-top-predictions-contact-cent/

07.01.2022 Emotion is the key to voice cloning: https://screen.yahoo.com//voice-cloning-technology-makes-s

06.01.2022 4 Customer Service Trends That Will Impact the Contact Center: http://www.smartcustomerservice.com//4-Customer-Service-Tr

04.01.2022 Want to know how to conduct a 3-way call on a mobile -- any mobile? Weve got you covered.

04.01.2022 It is a truth universally acknowledged that a dispute is largely unavoidable in business. Theyre nothing new. Disputes are an inherent part of working life and life in general. #TBT our post on call recording and dispute resolution.

04.01.2022 Our tech of the week: Reserve, a booking app which makes restaurant life easier. #reservce #tech #apps

04.01.2022 Weve got a new brochure archive for you. Browse the brochures available, and have them delivered straight to your inbox!

03.01.2022 According to Temkins July report "Companies are now beginning to realize that contact centers actually contain a wealth of deep, untapped information about customers. Temkin Group recommends that companies tap into this rich vein of information by shifting their focus away from agent productivity and towards enterprise intelligence." http://www.temkingroup.com//unlocking-customer-insights-f/

02.01.2022 When customer service goes bad, use call recording to figure out why