Sydney Mutual Bank in Blacktown | Financial service

Sydney Mutual Bank

Locality: Blacktown

Phone: +61 136191

Address: 19 Second Ave 2148 Blacktown, NSW, Australia

Website: http://www.sydneymutual.bank

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25.01.2022 As the Coronavirus / COVID-19 situation continues to evolve, Sydney Mutual Bank's approach is to focus on the health and wellbeing of staff and members, and we are doing this by ensuring our actions are based on expert medical advice from government authorities. For more information around our planning and response, so that you can be certain that Sydney Mutual Bank has plans and actions in place to manage the events and mitigate potential impacts to our operations, please read the article below.

25.01.2022 Sydney Mutual Bank supports 150 years of ingenuity, a new campaign launched by the Customer Owned Banking Association which proudly celebrates the ingenuity and ‘can do’ spirit of Australia. The challenges we face together may change over time, but our can-do attitude and ingenuity will always be there. Customer owned banking put people first from the beginning, and that has seen us stand by customers through droughts, fires, wars, recessions, and now the hardships of COVID-1...9. As a sector, we are still committed to helping people and families buy homes, plan for a bright future, help businesses get ahead, and grow communities. Fair rates and a fair go for all.#customerownedbanking

24.01.2022 We are very pleased to announce that our Visa Credit Card has achieved Canstar's 5-Star Rating for Outstanding Value. A five star Canstar rating represents a high-value product, placed in the top 10% of products in their respective field, and we are very proud of having won this awards. For more information on our low rate Visa Credit Card, please visit our website https://sydneymutual.bank/EverydayB//LowRateVisaCreditCard

24.01.2022 Dear members, Our phone system including Phone Banking is experiencing intermittent outages. Please use Internet Banking or the Mobile App while we look to resolve the issue. We apologise for the inconvenience.

23.01.2022 For Scams Awareness Week 2020, Scamwatch examines identity theft. To find out how scammers use new technology to trick you into giving away information they can use to steal your identity for their own gain and ways you can protect yourself, tune in to ‘This is Not Your Life’ podcast - the most entertaining way to learn how to protect your identity. Subscribe and listen here: https://www.scamwatch.gov.au/news/scams-awareness-week-2020

23.01.2022 Our Young Saver account not only has a great interest rate but also there are no account keeping fees and no minimum monthly deposits. The account is available to adults who wish to save money on behalf of a child aged under 18 and also available in the child's name from age 12 and above. The Young saver account has recently been awarded a Gold Award by RateCity within the Best Kids Savings Account category. Terms and Conditions apply. Check out our website for more details: https://www.sydneymutual.bank/young-saver-accounts.html

22.01.2022 Thank you Canterbury Bankstown Chamber of Commerce and panel representatives of TAFE for a great night, building and promoting collaboration in the community.

22.01.2022 Dear Members, Please beware of invoice redirection fraud. With this type of fraud, the scammer will pose as a legitimate supplier and request payment of invoices to a bank account they control. In order to make the invoice look legitimate, the scammer may have hacked your email or your supplier’s systems. ... The invoice may even come from a supplier’s email address (if that’s been hacked) or more likely from some slight variation of it, which makes it difficult to identify the scammer’s email from a legitimate address. Most of the time, you won’t detect the scam until your supplier contacts you for the payment they haven’t received. To protect yourself: Double check email addresses - scammers can create a new account which is very close to the real one; if you look closely you can usually spot the fake. If you think a request is suspicious, telephone the business to seek verification of the email’s authenticity (do not seek verification via email) Do not call any telephone number listed in the email; instead, use contact details that you already have on file for the business, or that you have sourced independently.

22.01.2022 Dear members, Please be advised that a new release 4.3 of our Sydney Mutual Bank iOS mobile banking app is now available for download in Apple App Store. The 4.3 release contains patches for the iOS 14 operating software. To avoid any issues, please ensure you upgraded your mobile banking app to version 4.3 before installing iOS 14.... LE: If you have installed iOS 14 prior to upgrading the mobile banking app, please go into the App Store and update the app.

21.01.2022 A friendly reminder that all our branches will be closed for Queen's Birthday long weekend, re-opening Tuesday 9th June. For your everyday banking needs, please use our Internet Banking, Phone Banking or the Mobile Banking App. Wishing our Members a great long weekend!

20.01.2022 While 2020 has been a challenging year for most of us, it has been especially tough for Australia’s disadvantaged children. Barnardos Australia’s specialised programs support these children, many of whom have experienced abuse, neglect, poverty and homelessness. Help make Christmas Day the best day of the year for thousands of Australian children in need - click on the article below to see how you can participate.

20.01.2022 RBA Official Cash Rate Decision - Member Update On Tuesday 3 March the Reserve Bank of Australia announced a 0.25% cut to the official target cash rate which is now at a historic low of 0.50%. Sydney Mutual Bank is committed to offering its members the best possible rates on all its home loans and we are currently analysing the impact of the RBA’s decision. As a mutually owned bank we have an obligation to balance the interests of all saving and borrowing members.... Management is reviewing the decision and will advise members accordingly. Please don’t hesitate to contact Sydney Mutual Bank on 13 61 91 if you wish to discuss this further.

20.01.2022 Watch out for the latest ATO impersonation scams. There has been an increase in scams reported during tax time such as text messages claiming to be from myGov or from agencies claiming to help victims gain early access to their superannuation. If you’re not sure if an email or SMS you received is legitimate, contact the ATO using details you’ve sourced yourself. Also, don’t click on any hyperlinks in texts or emails to reach a government website, always type the address into the browser yourself. Learn more about these scams and how to protect yourself here:

19.01.2022 Later Edit: all system are now back up and running. Apologies for the inconvenience. We are having technical issues with our phones. Please bear with us while our technical teams are working to rectify the issue. If you need to talk to us, please use the Live Chat on the website until the problem is resolved. We apologise for the inconvenience.

19.01.2022 Since the beginning of the year, we've supported many members purchase their first home through the First Home Loan Deposit Scheme. The federal government's First Home Loan Deposit Scheme guarantees mortgages for first home buyers with only 5% deposit, effectively helping them buy sooner without paying lenders mortgage insurance premiums. On 1 July 2020 the First Home Loan Deposit Scheme added an extra 10,000 places for eligible home buyers for the 2020/21 financial year and ...we are now ready to assist even more people achieve their home ownership dream. We understand how exciting it can be to buy your first home and we are here to help you every step of the way. To read more about the First Home Loan Deposit Scheme and how we can help, please click here www.sydneymutual.bank/first-home-buyer-deposit-scheme-2020. All applications are subject to Australian Mutual Bank Ltd normal lending criteria. Terms, conditions, fees and charges apply.

19.01.2022 Later edit 2:31PM: Issue has been resolved and all lines are now working. Dear members, Please note that we are experiencing intermittent issues affecting our Contact Centre number 13 61 91, Phone banking and also branch phones.... We are still able to receive emails and Live chat messages via our website. We're assessing the problem now and will provide updates as soon as possible. Thank you for your understanding and patience.

19.01.2022 Valentine's Day is a special day for romance for many couples. For criminals, it's also a special day - for scamming. Here are some tips from COBA to protect yourself from romance scams.

18.01.2022 Message to members affected by bushfire: we are here to help in every way we can. Sydney Mutual Bank members directly impacted by the fires may be eligible for support under our Disaster Relief Package which aims to assist with managing the impact of natural disasters on their finances. If you are experiencing financial hardship and need support, please get in touch with us. Visit / call your local branch or call us on 13 61 91.... Our thoughts are with all the communities impacted by the bushfire crisis.

17.01.2022 Exciting news! The winners of the Mozo Experts Choice Award for Personal Loans in 2020 have been crowned and Sydney Mutual Bank is a winner in two award categories: Green Personal Loan and Unsecured Personal Loan. The Mozo Experts Choice Awards recognise the top 10% of the market that deliver unmistakable and exceptional value to consumers Australia-wide, and we are very delighted to have received this recognition. Want to know more? Visit our Green Loan page: https://bit.ly/3kw41K1 or Unsecured Personal Loan at https://bit.ly/3njBGrM

17.01.2022 We are excited to announce that Sydney Mutual Bank debit card holders now have the option to choose the eftpos network with Apple Pay; this enables our members to make purchases and withdraw cash at the checkout of participating merchants when choosing cheque or savings. The new feature is available on iPhone and Apple Watch devices. To learn more about Apple Pay and the new eftpos functionality, please read the article below.

17.01.2022 International Payments just got more rewarding! Your next International Payment of at least AU$1,000 made with Sydney Mutual Bank could win you 1 of 15 x $1,000 Coles gift cards from 27 July to 30 September 2020. T&Cs apply. Read more at https://sydneymutual.bank/enter-the-draw-to-win-coles-1000-

17.01.2022 Do you know what the difference between your Member Number and your Account Number is? What is and where to find the number you need to provide to entities to receive or debit funds? Check the article below for a few simple answers.

17.01.2022 Round 4 team is in! UP UP CRONULLA!

16.01.2022 Gen Z the fastest growing victims of scams. For all the details please read this article https://www.scamwatch.gov.au//gen-z-the-fastest-growing-vi

16.01.2022 As we are spending more time inside the home, many of us are now looking at undertaking home improvement projects to breathe new life into tired spaces or to simply make a good home even better. Depending on your situation and the work you're planning, there are several finance options that may be suitable for your renovation project. Just as you get professional advice about your renovation project, ensure you do the same with your finances. If you’re unsure what type of funding will suit your renovation project, please get in touch with us today.

16.01.2022 Today is R U OK? Day. Coping during this pandemic can be hard therefore recognising signs of distress is important. Today, and every day you can, reach out to a mate and ask them how they're doing. Asking isn’t always easy, but it could change a life. For guidance on how to better prepare for a conversation, check out the conversation guide below.

16.01.2022 Dear members, Please note that the current Sydney Mutual Bank mobile app is not compatible with iOS 14. A new 4.3 mobile app release containing a fix will be available soon for download in the App Store.... We apologise for the inconvenience.

15.01.2022 The First Home Loan Deposit Scheme Trends & Insights report, released by the National Housing Finance and Investment Corporation (NHFIC) revealed that first home buyers are now able to enter the market four years earlier than previously planned. Under the Scheme, eligible first home buyers on low and middle incomes are able to purchase a home with a deposit of as little as 5 per cent. 20,000 Scheme places were released to participating lenders, including Sydney Mutual Bank an...d Endeavour Mutual Bank. According to the Trends & Insights report, essential workers secured one in six of the scheme's guarantees and half of Scheme guarantees were issued to single buyers with taxable incomes of $60,000 to $80,000. Couples were concentrated in the $90,000 to $125,000 earnings bracket. For other key insights from the First Home Loan Deposit Scheme Trends & Insights report, please read the article below.

15.01.2022 Law enforcement agencies and AUSTRAC are stepping up prosecutions of Money Mule activity as the current economic climate has resulted in increased mule activity and risk for all Australians. Money muling is money laundering. It is a crime and it's not worth it.

14.01.2022 2:52PM edit: The mobile app issues have been fixed. We apologise for any inconvenience. Dear members, our mobile app is experiencing issues this morning. We'll advise when the app is back online. Apologies for the inconvenience. In the meantime please use internet banking which is not affected.

14.01.2022 If you are experiencing difficulties trying to call our Contact Centre, please try again later. Please note these are issues outside of our control as due to increased demand, landline and mobile networks are unable to connect calls in some cases. We apologise for any inconvenience.

13.01.2022 We are really proud to announce that two of our personal loans have just been awarded five stars by Canstar, Australia's leading financial comparison group. Both our Unsecured Personal Loan and Term Deposit Secured Personal Loan have scored the highest accolade - five stars. This is a great achievement for us in light of the competitive landscape in which the Personal Loan market operates. We always strive to deliver quality products to our members, and are delighted that year after year they are independently recognised for their great value. If you're in need of a personal loan, please talk to us today or apply online at www.sydneymutual.bank.

13.01.2022 Dear members, Please note Fairfield branch will be closed on Saturday 12th September 2020. For urgent enquiries please contact us on 13 61 91 or visit the closest branch at 220 Merrylands Road, Merrylands NSW 2160 (branch open between 9.00am - 11.30am). We apologise for any inconvenience.

12.01.2022 Today we enjoyed celebrating National Corrections Day at Silverwater Women’s Correctional Centre. Our Business Development Manager Glen Warner has been invited by Governor Paula Quarrie and received a certificate for Sydney Mutual Bank's contribution to the Centre in assisting with fundraising activities throughout 2019, in the presence of the Minister for Counter Terrorism and Corrections - Anthony Roberts MP along with Assistant Commissioner Luke Grant, also in attendance. Sydney Mutual Bank would like to thank Governor Paula Quarrie for the invitation.

12.01.2022 All Sydney Mutual Bank branches and Contact Centre will be closed for the Australia Day public holiday on Monday 27th January. Re-opening for business on Tuesday 28th January. Happy Australia Day everyone!

11.01.2022 To help reduce the risk of COVID-19 transmission via POS devices, the Australian Payments Network (AusPayNet), the self-regulatory body for the payments industry, has decided to increase contactless card transactions from $100 to $200 without requiring a PIN. This is a temporary measure, which will initially be in place for a period of 3 months. Please note that not all merchants will enable the changes on Day 1 but the large supermarkets are likely to be first to launch.

10.01.2022 ANZAC DAY REMINDER: Sydney Mutual Bank branches will be closed Saturday 25th April however members can continue their everyday banking via Internet Banking, Mobile Banking & Phone Banking. For assistance on the 25th April members can call our Contact Centre on 13 61 91 (8.30am until 11.30am). #LestWeForget

09.01.2022 Dear Members, Sydney Mutual Bank will be closed on Friday 10th April - Monday 13th April for the Easter Public Holidays, re-opening on Tuesday 14th April 2020. Our contact centre will be open Saturday 11th April between 8:30am 11:30am.... While the branches are closed on public holidays, you can continue your everyday banking via Internet Banking, Phone Banking and the Mobile App. Happy Easter, and stay safe everyone!

08.01.2022 Did you know you can rename your accounts at any time using internet banking? To better organise and identify your accounts you can give them simple names, such as 'Bills', 'Groceries' or 'Rent', or you can name them after your specific goals like 'House Deposit' or 'Wedding'. To personalise an account name: 1. Log into internet banking... 2. Click 'Account Options' in the top menu, and choose ‘Personalise Account Names’. 3. Highlight an account in the list by clicking on the round button that’s in line with the account you want to rename, and then enter a new name in the input box underneath labelled 'Enter your Personalised Account Name'. Do not enter the word "account" in your new account name as it is not needed and will be automatically removed. Maximum length of the account name is 22 characters. 4. After entering the new name, simply click on Save and then Finish to exit the menu. Please note, the bank’s official records for the name of the account will not change. For payment purposes use the official name of your membership.

08.01.2022 Scamwatch has received reports of scammers taking advantage of COVID19 early-access superannuation schemes, with some people losing up to $10,000. To help you understand, identify and avoid these scams, please read the Scamwatch fact sheet: https://www.accc.gov.au//superannuation-early-access-scams

08.01.2022 Please be advised that our system is undergoing maintenance on the 10th February from 11:00pm until midnight; Internet Banking, Phone Banking and the Mobile Banking App will be off-line during this interval.

08.01.2022 After a comprehensive review of the rates on home loans and our savings / deposit products, Sydney Mutual Bank has decided to reduce the rates on home loan products while also trying to maintain competitive rates on our savings products. As a member owned bank, our focus is on finding a balance for all of our members so that our rates remain competitive for our depositors and borrowers. The rates on variable rate home loan products (owner-occupied and residential investor, bo...th new and existing borrowers) will be reduced by 0.25%. The new interest rates for new and existing loans will take effect on 1 April 2020.

07.01.2022 Buy your first home with a deposit of as little as 5%, no Lender's Mortgage Insurance* via the First Home Loan Deposit Scheme. Find out more at: https://sydneymutual.bank/first-home-buyer-deposit-scheme-2 Register your interest now. Limited places available.... *Terms & Conditions and eligibility criteria apply. See more

06.01.2022 Dear members, the mobile app issues have been fixed. We apologise for any inconvenience.

05.01.2022 Your savings with Sydney Mutual Bank are protected by a deposit guarantee from the Australian Government. Authorised by APRA as an Authorised Deposit-taking Institution (ADI), Australian Mutual Bank Ltd operating as Sydney Mutual Bank and Endeavour Mutual Bank, is covered by the Financial Claims Scheme. This Australian regulation provides a Government guarantee to protect deposits up to $250,000 for each account holder, per ADI. To read more details please visit https://sydneymutual.bank/blog-government-guarantee-on-depo

05.01.2022 Later edit: Dear Members, please note that the below scheduled outage has been postponed.. Scheduled phone outage Saturday 28 November, 3:30pm - 5:30pm. Our phones including phone banking will be down. As always, Internet Banking and the Mobile Banking App will remain available for your banking needs. Thank you for your understanding.

05.01.2022 The ACCC released its annual 'Targeting scams' report, revealing the huge amount Australians lost to scams in the last decade. If you get a suspicious email, don’t click links or provide any details. If unsure, contact the sender using trusted details you have sourced yourself. If you have received an email claiming to be from us, look after the .bank address which cannot be faked. The big idea behind .bank is to help prevent cyber criminal attacks. If it's not .bank, it's ...not us. It's more important than ever to stay aware, and stay educated. See the Targeting Scams report below.

05.01.2022 Working from home? If you can, please donate the cost of one of your weekly commutes to support Australia’s most vulnerable children. While living in lockdown is hard, at-risk families are suffering and our centres are experiencing a 50% increase in demand for emergency food packs. ... You can help by joining the #DonateMyCommute movement to give one weekly cost of your fuel, tolls, public transport or even take-away coffees. Help spread the love at this challenging time by donating to provide basic food supplies to children and families in need. Support Barnardos Australia via this direct link: https://bit.ly/3enzhc3 #BarnardosAustralia #Actofkindness #Spreadthelove

05.01.2022 Please be advised that our branches and Contact Centre will be closed on Monday 5th October for Labour Day and will reopen on Tuesday 6th October. As always, Internet Banking, Mobile Banking App and Phone Banking will remain available for your banking needs.

05.01.2022 Please note that the old website address scu.net.au is no longer redirecting to the current website address www.sydneymutual.bank. Members currently using the defunct domain scu.net.au are required to remove this web address if it's saved / bookmarked in their browser and use / bookmark www.sydneymutual.bank instead.

04.01.2022 Please be advised that our system is undergoing maintenance on Sunday 9th August from 1am until 5am; Internet Banking, Phone Banking and the Mobile Banking App will be off-line during this interval.

04.01.2022 Dear Members, Please note that due to Bankstown Central Shopping Centre changing its trading hours, our Bankstown branch will open 10:00AM until further notice. If you need assistance, please don't hesitate to contact our friendly branch staff by calling 02 9287 1069 or via email [email protected].

04.01.2022 Canstar has just announced the winners of their 5 star rating for credit cards and we are happy to report that we've won the low rate Visa Credit Card category! A five star Canstar rating represents a high-value product, placed in the top 10% of products in their respective field, and we are very proud of having won this award. If you're in need of a credit card with a low rate, talk to us today or apply online at https://bit.ly/315BX96

04.01.2022 Scamwatch has received multiple reports of COVID-19 themed scam texts being sent to members of the public. The text messages appear to come from ‘GOV’ as the sender and they include a link to find out when to ‘get tested in your geographical area’ for COVID-19. These text messages are not legitimate, and if clicked on, may install malicious software on your device, designed to steal your banking details. ... If you receive one of these messages, delete the message and do not click the link. If you’ve received one of these messages and you’ve clicked on the link, or you’re concerned your personal details have been compromised, contact your financial institution immediately. If you’ve suffered financial loss from cybercrime, report it to ReportCyber at www.cyber.gov.au/report More advice and support on https://www.staysmartonline.gov.au//covid-19-scam-messages

04.01.2022 As we are dealing with the growing challenges and outcomes of the Coronavirus (COVID-19), we would like you to know that at Sydney Mutual Bank our priority is the financial and personal wellbeing of our members. If you become ill or experience financial stress, we encourage you to get in touch with us so we can work through your options together. A range of measures are available to assist our members including deferment of loan repayments. For more details please visit the link below:

04.01.2022 Did you know that scams cost Australians, businesses, and the economy hundreds of millions of dollars each year and that’s just the ones reported? Scams Awareness Week highlights the most common scams happening in Australia and this year's theme is Identity Theft - a type of fraud that involves using someone else's identity to steal money or gain other benefits. Please read the article below to learn more about how to protect yourself, the warning signs that your identity has been compromised and what to do in case you've been scammed.

04.01.2022 Congratulations to our member Diana A. for being a Sydney Mutual Bank Winner in the American Express International Payments 2020 Shopping Competition. Last week, Diana was successful in winning a $1,000 Coles Voucher after her International Payment was one of 15 eligible transactions drawn. Our members enjoy many benefits when transacting with American Express International Payments:... Competitive exchange rates A fast and secure way to transfer money Ability to transfer in over 130 currencies A trusted partner with over 100 years experience Thank you to everyone who took part in the competition.

04.01.2022 Australian Mutual Bank Ltd, through its divisions Sydney Mutual Bank and Endeavour Mutual Bank, donated $10,000 to the Australian Bushfire Appeal via the Australian Mutuals Foundation's (AMF) disaster relief portal to help support those impacted by the bushfire crisis. The AMF re-directs 100% of donations received to the St Vincent De Paul Society to help those affected rebuild their lives - with food, clothing, furniture, other essentials, and funds to pay bills. To read more: https://sydneymutual.bank/blog-australian-mutual-bank-donat

03.01.2022 Tomorrow will be the first Anzac Day that we as Australians will not have the opportunity to gather together to commemorate, but that does not mean we will not remember. We will remember in our own houses, driveways and backyards. Separately and yet together. We may be apart tomorrow, but the #ANZAC spirit unites us. Lest we forget.

03.01.2022 Canterbury Bankstown Chamber of Commerce - CBCC is helping you create more opportunities; TAFE NSW is a choice! Training - retraining- upskilling - apprenticeship! Complimentary Invite to join us with your team Q&A, discussing and learning about training, retraining, upskilling and apprenticeship support followed by Networking session.... Date: Monday 24 Feb. 2020 Venue: Bankstown RSL Club /Function Room Ground Level Time: 6.00 for 6.30 pm finish 8.30 pm Note: Sandwiches, Coffee & Tea are provided Networking Cost: Free Register via the link: https://cbccmaketherightmoves.eventbrite.com.au

03.01.2022 We are delighted to announce that Sydney Mutual Bank has won a RateCity Gold Award for our Young Saver Account product within the Best Kids Savings Account category! Not only is the Young Saver a great product with a great rate, what makes this account really valuable are all the benefits that are offered - for more details about our product please visit www.sydneymutual.bank/young-saver-accounts.html

03.01.2022 Reminder: To enhance the security of our mobile banking app, next week we are launching SMS Verification, a two factor authentication functionality designed to add an additional layer of security when members first sign up to the app and make payments to new payees. To read more, please visit the article below.

03.01.2022 When being asked by a third party to install an app / software on your mobile device / computer, please ensure you have fully investigated the purpose for being requested to download and install. Occasionally scammers will ask you to install software that would enable them to access your device and steal passwords and sensitive data. This can then lead to funds being withdrawn from your account. For more details, please check the article below.

03.01.2022 Sydney Mutual Bank is very excited to be supporting one of Sydney's most iconic sporting organisations, Newtown Jets, the oldest rugby league club in Australia. Just like Sydney Mutual Bank, the Newtown Jets have a long and proud history in Sydney and they continue to enjoy widespread recognition and support among followers of rugby league. The season’s cancellation represents a genuine threat to the Newtown club’s ability to survive into the future. If you want to help Netwtown Jets survive and ensure they return in 2021, please support their Keep the Jets Flying initiative - https://www.newtownjets.com/lets-keep-the-jets-flying-2/

03.01.2022 Dear Members, Please note that due to Rouse Hill Town Centre changing its trading hours, our Rouse Hill branch will open 10:00AM until further notice. If you need assistance, please don't hesitate to contact our friendly branch staff by calling 02 9287 1090 or via email [email protected].

02.01.2022 Please be aware that an email scam leveraging on fears around coronavirus, officially known as COVID-19, is doing the rounds. The email captured by MailGuard informs the recipient that a ‘file of victims and predicted victims of corona Virus as at 22/02/2020’ is attached, and that it contains ‘pictures, countries, names and companies affected’. The email body ends with the address and website for ‘The Central Hospital of Wuhan’.... The ‘attached file of victims and predicted victims’ is actually a malicious file designed to infect users’ systems. We strongly advise all recipients to delete these emails immediately without opening any attachments and clicking on any links.

02.01.2022 Dear Members, Our Branches and Contact Centre will be closed on Monday 3rd August due to Bank Holiday and will re-open Tuesday 4th August 2020. For your everyday banking needs, please use our Internet Banking, Phone Banking or the Mobile Banking App.

01.01.2022 SCAM ALERT A number of members have reported receiving calls falsely purporting to be from Amazon, where the caller is trying to get account or card details. This is a common phishing scam across the UK and US and is now targeting Australians. If you receive a suspicious call, email or text claiming to be from Amazon which asks for personal information, a payment, or offers a refund you don’t expect, please do not share any personal information and hang up immediately.

01.01.2022 Dear members, If you are using a Samsung device, please be aware that when you upgrade to Android 10 you will be de-registered from the Sydney Mutual Bank mobile app and you will need to re-register. This requires your member number, internet banking pass code and phone number. If you need assistance, please contact us on 13 61 91 to walk you through the process or re-registering the mobile app.... We apologise for any inconvenience caused.