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The Mutual Bank

Phone: +61 1300 688 825

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25.01.2022 THE MUTUAL BANK’S HEAD OFFICE IS READY FOR BUSINESS We are pleased to share that our new Head Office building at 6 Mitchell Drive, East Maitland is officially complete and ready for our team to move in this month. We would like to thank North Construction & Building and dwp | design worldwide partnership for bringing to life the vision we have held for over 10 years for our new home.... Photo credit: North Construction & Building https://www.themutual.com.au//the-mutual-bank-s-head-offi/

25.01.2022 HAPPY HOLIDAYS Wishing you and yours a very Merry Christmas and happy festive season. We hope your days are filled with family, friends and cheer! From all of us at The Mutual Bank. Please note that during December and January our branches will be open as usual, except for public holidays. ... Our branches are open from 9am to 5pm Monday to Friday and from 9am to 12pm on Saturday, excluding on the following days when they will be closed: Friday 25 December Saturday 26 December Monday 28 December Friday 1 January Tuesday 26 January This week, please note that our team will be processing any Periodical Payments scheduled for between Thursday 24 December to Sunday 27 December on Thursday 24 December. If your Periodical Payment is scheduled during this time, please ensure there are sufficient funds in your account on Thursday 24 December. If you would like to reschedule any Periodical Payments, please contact our Member Services Team on 1300 688 825. #heretohelp

25.01.2022 The Federal Government has released an additional 10,000 First Home Loan Deposit Scheme places this week to support the purchase of a new home or a newly built home. As the only member-owned bank from the Hunter Region offering access to the Scheme, talk to us about purchasing your first home! Contact our friendly Member Services Team on 1300 688 825 or [email protected] today.

23.01.2022 GLENDALE BRANCH TO REOPEN AT EDGEWORTH TOWN SQUARE We are pleased to share with our community that we are currently working towards reopening our branch in Lake Macquarie. We sincerely thank our local Lake Macquarie members, whom have stood by us during the uncertainty of the coronavirus pandemic. It was a difficult but necessary step for us to temporarily close our Glendale Branch, so that we could better resource our Collections Team and Call Centre to meet the needs of mem...bers experiencing, or at risk of, financial hardship. Now that we have adjusted to our new normal, and have new team members coming on board, we are preparing to reopen our full branch network so that we can truly get on with ‘business as usual’. Recently, we were presented with an excellent new retail opportunity in Edgeworth Town Square. With the lease expiring at our Glendale Branch in December, and no option to renew, we have made the decision to relocate our operations over to the next suburb at Edgeworth. While we appreciate this is an unexpected outcome for us all, we are thrilled to report that it comes at a significant annual cost saving for our members. The address of the Edgeworth Branch will be 720 Main Rd, Edgeworth and we are aiming to have it operational by the end of the year. Once again we would like to thank all of our members for their support during what has been a turbulent year, and, we look forward to sharing the exciting news when we reopen at Edgeworth.

22.01.2022 Did you know that rental and accommodation scams are up 76% compared to last year? This is because scammers are using COVID-19 government restrictions to trick people into transferring money without inspecting the property. If you’re currently looking for a rental we highly recommend reading this article from ACCC Consumer Rights Scamwatch to get the full story.

22.01.2022 The Mutual Bank ATM located at Stockland Glendale will be removed on Friday 30 October 2020. This ATM will be relocated to the Edgeworth Branch, which is currently under construction. Members will be notified when this branch and ATM is operational, in due course. The next closest The Mutual Bank ATM is located at Wallsend Village 24 Kokera Street, Wallsend or at Waratah Village 111 Turton Road, Waratah. The Mutual Bank’s members are also able to use their Mutual Visa Cards at some major bank ATMs without receiving an ATM direct charge.

20.01.2022 Our project partners have truly delivered a magnificent new home for The Mutual Bank's team for at least the next 30 years. Thank you to North Construction & Building and dwp | Newcastle.

18.01.2022 Happy Father's Day to all the Dads and Grandads!

18.01.2022 Maitland Indie Festival has been postponed this year due to COVID restrictions. While we are sad that we’ll have to wait longer to enjoy this wonderful event, we support the decision to protect the health of our local community.

17.01.2022 EDGEWORTH BRANCH NOW OPEN We are pleased to announce that our new branch, located at Edgeworth Town Square, is now open! Carolyn and the team look forward to welcoming our Lake Macquarie members back and showing off this wonderful new branch.... Open six days a week, you can visit the branch Monday to Friday 9am-5pm and Saturday 9am-12pm, excluding the upcoming public holidays. We would like to thank all of our members for their understanding during the disruption this year. The Mutual Bank is #heretohelp you for all your personal or business banking needs, talk to us visit one of our local branches or call our local Member Services Team on 1300 688 825.

17.01.2022 POSITIONS AVAILABLE: CASUAL MEMBER SERVICE OFFICER NEWCASTLE AREA We have an exciting opportunity to join our award-winning team to assist in the delivery of excellent customer service for The Mutual Bank's valued members. To be successful for this position, you will need to be able to demonstrate your excellent communication skills and ability to build relationships with key stakeholders.... Applications close 25th November. For more information and to apply, visit: themutual.com.au/about-us/careers/positions-vacant

16.01.2022 TAKE THE VIRTUAL TOUR After a lifetime in Maitland CBD, we are now moving our team into our magnificent new premises at 6 Mitchell Drive, East Maitland. While we wish you be here, the pandemic has had other plans, so we have created this video for all of our valued members, business partners and the local community to take the virtual tour.... https://themutual.com.au//the-mutual-bank-s-head-office-i/

15.01.2022 We've reduced our Owner-Occupied Home Loan fixed rates, effective today. Members looking to lock in their interest rate, buy a new home, or refinance an existing home loan can fix their interest rates with The Mutual Bank for as little as 2.14%. For more information about The Mutual Bank’s home loans or interest rates, contact your Personal Banking Manager or The Mutual Bank’s Member Services Team on 1300 688 825. #heretohelp

15.01.2022 PUBLIC HOLIDAY MEMBER NOTICE Our branches are closed Monday 5 October for the Labour Day Long Weekend, however, any payment scheduled will be processed as normal. Continue to access your money through The Mutual App, Online Banking, Osko/NPP, and your Mutual Visa/Debit Card. Our branches return to regular business hours on Tuesday 6 October.

15.01.2022 A familiar face is on the front page of today's Newcastle Herald. Penelope Green interviewed The Mutual Bank CEO Geoff Seccombe in today's business section about his career in banking. Geoff has been the CEO of The Mutual Bank for over 30 years, leading the team through major milestones, such as the introduction of internet banking and mobile banking, and crises including the GFC and coronavirus pandemic.

15.01.2022 CONGRATULATIONS MAITLAND FC Maitland FC have won their preliminary final game against Broadmeadow securing their place in the NPL Grand Final against Edgeworth at Newcastle No. 2 Sportsground next Sunday. The Mutual Bank is proud to sponsor Maitland FC and look forward to watching them contend for the winning title.

14.01.2022 At The Mutual Bank we support this really important initiative. #RUOKDay is a reminder that a conversation could change a life. This year we’re learning what to say after R U OK? so we can keep the conversation going when someone says No, I’m not OK. You can too! Visit www.ruok.org.au #theresmoretosay

09.01.2022 The Mutual Bank's Member Services Teams are getting into the festive spirit! Our team members at Dungog, East Maitland, Edgeworth, Maitland, Mayfield, Raymond Terrace and Rutherford wish all members a Merry Christmas and happy holidays. Please note that during December and January our branches will be open as usual Monday to Friday from 9am-5pm and Saturday from 9am-12pm, excluding public holidays. #heretohelp

09.01.2022 On Remembrance Day, we pay our respects to Australian service men and women for their sacrifice and suffering. On the Eleventh Hour of the Eleventh Day of the Eleventh Month. We will remember them.

08.01.2022 Make sure you get a copy of this month's The Hunter Business Review! The Mutual Bank is featured on the cover and throughout the issue. You can view a digital copy of the publication online here: https://bit.ly/HBROct20

06.01.2022 We’d like to wish all of our members a Merry Christmas! From the team at The Mutual Bank.

05.01.2022 CALLING ALL WRITERS Next year we are sponsoring IF 2021 but the festival cannot go ahead without the generosity of volunteers. If you are interested in being part of the Maitland Indie Festival this year, or you’re interested to find out more information, please click below.

01.01.2022 We would like to take a moment to acknowledge the history, culture, and achievements of Aboriginal and Torres Strait Islander people for #NAIDOC2020 NAIDOC 2020 invites all Australians to embrace the true history of this country a history that dates back thousands of generations. This year’s theme of ‘Always Was, Always Will Be’ recognises that First Nations people have occupied and cared for this continent for over 65,000 years. The Mutual Bank embraces the true history of our country a history that dates back thousands of generations. We are a proud supporter of NAIDOC Week, a week that celebrates First Nations people and unifies all of our communities in Australia as a nation. #NAIDOCWeek