The Reflective in Chadstone, Victoria, Australia | Consultation agency

The Reflective

Locality: Chadstone, Victoria, Australia

Phone: +61 1300 403 830

Address: 1341 Dandenong Rd 3148 Chadstone, VIC, Australia

Website: http://www.thereflective.com.au

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25.01.2022 Many of our clients are talking to us about organisational change. Not always easy to achieve, but when you do....wow! Similar to a post I made a week ago, the one constant is change. But change, without the right culture to make it possible, is like watching a dog chase its own tail. So, what are the barriers to meaningful organisational change?... - 33% of management behaviour does not support the change. - 39% of employees are resistant to change....and most of this is passive resistance. - 14% of all barriers are 'outside' obstacles to the initiative itself - 14% of all change initiatives do not have the required resources or budget to create success....so it was doomed from the beginning. If we want to be really honest, today's organisations were never set up to change proactively and/or deeply. They are built for discipline. They are built for efficiency. They are built to enforce routine. If we accept this, then change becomes increasingly more possible. The right culture eats up, and the spits out, strategy every day of the week. Create your change. #createaripple #createrealchange #businesstobrand

25.01.2022 To those who took those immortal steps before us and for us, we shall remember them. #createaripple #anzacday #neverforgotten

23.01.2022 Congratulations to The Uniform Stylist and Leesa Dawson for being recognised by LUX Life Magazine for their great work and approach to fashion. It was amazing for our team to work with Leesa in developing her brand and to see first hand the passion she has for the work she does. Could not think of a more deserving person to be recognised. Well done from everyone at The Reflective. https://www.theuniformstylist.com/... #createaripple #theuniformstylist #TUS #fashionforwork #sustainablefashion

23.01.2022 When assessing your customer experience online, remember to assess all parts of the communicated experience.....this includes emojis. Assessing emojis will provide a clearer picture of what your customers think and feel at any time. They are more than just a cute pic. #createaripple... #customerexperience #sentiment See more

22.01.2022 This year I have facilitated more innovation sessions than ever before and I had more people than before say to me "we just have to think differently, do differently". With 2020 literally around the corner, this is not the time to think about slowing down. In fact, the opposite should be true. If you, or someone you know, is looking to stretch the horizon of possibilities, challenge assumptions and come up with more creative ideas, look at trends from a multitude of industry... sectors as a means to inspire you and your team to think of new opportunities, then December is the month to lock a full days workshop away. Contact me for an obligation free chat (always best over a coffee) and lets see how I can help. Prepare for 2020! #createaripple #innovationindecember

22.01.2022 As consumers, we engage products or services (and are loyal to brands) because we use them for a purpose...and purpose provides meaning. The human experience is what connects us. #createaripple #humanexperiences

22.01.2022 Our focus in business is all about creating ripples...ripples that create positive impacts to business, even if at the time they may feel difficult. One issue we see often is how disrespect is poured onto a variety of different relationships in business. Never allow disrespect to occur. And when you do put a stop to it, be prepared to be labelled difficult. But you are not that label. Those being disrespectful cannot handle that youve taken your power back.... #createaripple #takeyourpowerback

21.01.2022 When thinking of how your business evolves to face the multitude of commercial challenges, does it feel like youre working through a giant jig saw puzzle? Taking yourself and your team through an innovation workshop could be just what you need. Put the pieces together one by one and you may be surprised in what you create. Contact us to schedule in a session for December and prepare for 2020.... #createaripple #innovationindecember #preparefor2020

20.01.2022 Have a great long weekend all!

20.01.2022 Next chapter of our journey begins tomorrow at Watermans. Great new office location to do what we do best. #createaripple

20.01.2022 Two things drive human behaviour: FEAR and IDENTITY What you believe about who you are, where you belong, your purpose, worth and so on, dictates your behaviour, choices, career and more.... Shine a light on what drives you. #createaripple #behaviour #purpose #whatdrivesyou

19.01.2022 On location for 3 big days. Lights. Camera. Action. ... #createaripple #photoshoot #videoshoot #bringbrandstolife

19.01.2022 Innovation is more than a buzz word. In simple terms, innovation is about staying relevant. It is not about idea collection. Companies need to adapt and evolve to meet the ever changing needs of customers.... Contact us today to discuss what an innovation workshop can do for you. #createaripple #innovation #preparefor2020

18.01.2022 Buyers develop perceptions about a firm without ever interacting with its people. In professional services, brand building is everyones job.

18.01.2022 If you dont go after what you want, you will never have it. If you dont ask, the answer will always be no. If you dont step forward, youre always in the same place. #createaripple #stepforward

17.01.2022 Its a wrap. A massive 3 days for all involved. Time to look at hundreds of photos and hours of video with our partners and work on #bringbrandstolife for a launch in a few months. #createaripple #toomanyphotostoshare

16.01.2022 Happy Fathers Day!

15.01.2022 #createaripple #growthmindset #truth

15.01.2022 We are so proud to have been engaged by Diabetes SA over the last 12 months to research, advise and create the new brand which has officially launched today. It has been such an honour and a privilege to work with such a passionate and dedicated team. We have learnt so much from working closely with all at Diabetes SA, and from meeting with the community they serve each and every day. We would like to thank Diabetes SA for trusting us with their brand, The Reflective team who... worked tirelessly on making a difference, specifically Maria Stavrakis for her vision in creating this brand. We also want to acknowledge and thank our partners - Inspireworks for bringing the brand to life via video and Tara Photographic for capturing beautiful images during our member photoshoot. diabetessa.com.au #createaripple #branding #diabetes #diabetescare #diabetesmanagement #uxresearch

14.01.2022 We hope all enjoy this Easter weekend.

14.01.2022 It's R U OK?Day, our national day of action and a reminder to Trust the Signs, Trust your Gut & Ask R U OK? any day it's needed. Today we're calling on Australi...a to learn when and how to start a conversation that could change a life. Learn the signs and how to ask and help us move closer to our vision of a world where we're all connected and protected from suicide: www.ruok.org.au

13.01.2022 Why do employees resist (change) Successful Transformation initiatives? The most effective tool for leaders of transformation initiatives is to understand the predictable sources of resistance in each situation....and then create strategies around them. Employees are resistant to transformation due to fear of the unknown. This fear comes from 3 key areas:... 1. Low Trust 2. Change in the status quo 3. Lack of competence And these 3 fears are born from: 1. A Lack of Communication - which means that the communication is not addressing the fear. Generally, the communication being offered is informative only. 2. Low Degree of Consultation 3. Misunderstanding about the need for (change) transformation 4. Its Temporary - McKinsey found that 70% of most transformation initiatives fail, so employees have 'seen' this before and have a lack of belief that anything will stick. 5. Changes to Routines 6. Exhaustion/Saturation - previous initiatives have not settled and normality has not been restored in the workplace. Expecting resistance and planning for it from the start will support your business in managing Successful Transformation initiatives. #createaripple #successfultransformation #businesstobrand

13.01.2022 Change and change management is a fact of life in business today. Whether that be technology, new market opportunities, customer behaviour, employee sentiment, new competitors, it is all around us and it is constant. I prefer to view change as 'Successful Transformations'. Successful transformations are led by ecosystems of leaders across the entire organisation, not by a single change leader/manager.... So how do you prepare for a Successful Transformation? Below is a short list of some questions that might be helpful: Q: Why is transformation necessary? Q: Do you have logical and compelling reasons for the transformation? Q: How can you communicate why the transformation is occurring in a manner that will encourage those in your charge to support it? Q: What is the end state vision? How clear and compelling is this vision? Q: How can you share what success will be like for people? Q: Is the transformation in line with your business/brand values? Q: Do people have the skills needed to implement and adopt the new way forward? Q: What are you learning as you implement? Q: What course corrections need to be made? Q: How can you make this a natural part of everyday life? So what does a Successful Transformation mean to you? #createaripple #successfultransformation

11.01.2022 Enjoy the Easter Long Weekend.

11.01.2022 Happy New Year!!

09.01.2022 A day where we remember those who sacrificed so much. #respect

08.01.2022 HR.com just released a report on the State of Engagement in 2019. Of the more than 500 HR professionals that responded to their survey, more that 80% of HR professionals link "engagement" to "trust" in leaders. Most participants also believe that fewer than 70% of their employees are engaged. This is supported by data provided by Gallup and Officevibe which notes 71% of employees not engaged and as many as 15% are actively disengaged. ... Most reading this would not be surprised with the data. It hasn't really changed that much over the last 10 years. It is my firm belief that everyone needs to understand WHY they drag themselves out of bed in the morning and turn up for work....and by turn up, I don't mean the physical presence of the individual alone, but the head, heart and spirit of that person. As the inspirational Phill Nosworthy states, "we will never go professionally, where we are afraid to go personally". Help your teams: Know their personal why (and how this aligns to the business) Understand their purpose. Be true to themselves. Feel free to reach out for a confidential, obligation free discussion on how to break through this cycle. #createaripple #purpose #employeeengagement

07.01.2022 Final day of a very busy year! We would like to wish all our staff, clients, suppliers and partners a very Merry Christmas and a safe and happy New Year. At The Reflective, were all going to enjoy a well deserved break and be back on January 14, 2019.

04.01.2022 The price of light is less than the cost of darkness A.C. Neilson #createaripple

04.01.2022 Final day of a 3 day photo and video shoot. What an amazing experience to capture our clients story and the story of the community they serve. A big day ahead. Lets do this. #createaripple #bringbrandstolife

04.01.2022 Innovation in action in Adelaide today. Great to be working with Diabetes SA and helping them identify new pathways forward in providing great services to those living with Diabetes. #createaripple #innovation

02.01.2022 1 week of work left. 10 more shopping days to get all your gifts. Its almost time to relax and reflect on the year.

02.01.2022 Check out my latest blog on why change is so difficult #createaripple #culture #change