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TPG Telecom | Science, technology & engineering



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TPG Telecom

Phone: +63 909 359 9007



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15.01.2022 Apply now as a Technical Support or a Customer Service Representative! TPG Telecom (Australia’s 2nd Largest Telco) is hiring and looking for the following: Technical Support Representative... Job Responsibilities: * Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, wifi and speed * Resolve technical support queries via telephone * Diagnose and escalate faults Customer Service Representative Job Responsibilities: * Support our Australian residential internet, mobile phone or home phone customers with billing and account queries * Resolve customer issues by telephone * Provide excellent customer service Company: TPG Telecom - Orchid Cybertech Services Inc. Address: 16F I-Square Building, Meralco Avenue, Ortigas Center Pasig City MAIN REQUIREMENT: COLLEGE GRADUATE with 6 months EXPERIENCE For no Experience, we can profile to Tech Support Specific Qualifications: -=-=-=-= Technical Support =-=-=-=- Graduate/Degree Holder of Associate/Diploma (2 year) or Bachelor's Degree (4 year) related to IT, Electronics, Telco or Computers only. -=-=-= Customer Service =-=-=-=- Graduate/Degree Holder of a 4 year program (except medical courses) 2 year course graduate with at least 18 months BPO experience. WHY JOIN TPG TELECOM? 100% Day Shift - Sleep at night, work by day and 2 consecutive day offs. STABLE ACCOUNT with No account pull out. In-house Australian Telecommunications Account. 2nd Largest Telephone company!! Publicly Listed Award Winning Telco in Australia and Top 100 Australian Company Well Rewarded - Competitive salary and benefits package (even for fresh graduates) Career Growth - Talented individuals are promoted internally and given the opportunity to manage PERKS 1. No Exam and mock calls. Only initial interview and Final Interview. (additional interview for Corporate roles) 2. Get a chance to work with Australia’s 2nd largest fixed Telco. Stable company with 14 years outstanding track record in Ortigas. 3. Permanent 100% Dayshift schedule (Earliest start of shift is 5AM. Latest shift Ends at 10PM) 4. Paid training 5. Compensation is competitive even for those without experience 6. Unlimited commission for Sales representatives (Not applicable to other roles) 7. No work during Christmas and New year and Selected Australian Holidays 8. Always two consecutive rest days (no split offs) 9. HMO to be given on 3rd month 10. 1 Free dependent after 1 year 11. Career growth and equal opportunity for everybody to apply 12. Internal Promotion only TLs, Trainers, SMEs and QAs come from within. 13. Friendly and very accommodating SUBMIT YOUR APPLICATION NOW!!!



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