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Newcastle Permanent

Phone: 13 19 87



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25.01.2022 Have you ever received a strange call or a suspicious looking email? How quickly did you realise it could have been a scam? Identity theft can unfortunately happen to anyone and online scams are on the rise As part of Scams Awareness Week, weve put together a list of things to look out for and how to avoid becoming a victim of identity theft. #ScamsWeek2020



24.01.2022 We sincerely apologise for the inconvenience caused by our app being unavailable for about an hour last night. In that time, our local contact centre received over 1,000 requests for call backs. If youre still experiencing issues or need any support please send us a PM and one of our team members will be happy to help. --- **ISSUE RESOLVED** ... 7.10pm, Thurs 6 August: Our app is now working as normal. We apologise for any inconvenience caused and thank you for your patience. --- 6.20pm, Thurs 6 August: We are currently experiencing issues with our mobile banking app. Phone banking, and our website internet banking are working as normal. Our team are working to get the issue fixed as soon as possible, we will keep you updated as we have more details. We apologise for any inconvenience this has caused ^NB

24.01.2022 Experts are warning that new scams are emerging as the Coronavirus vaccines roll out. Here are some things to look out for.

23.01.2022 We explore the most common reasons to refinance.



23.01.2022 Sitting down one-on-one to go through all the information and our options really put us at ease. With the help of their lending specialist, Chloe and Luke chose a home loan with an award winning lender. Get in touch with our local lenders today and Call us on 13 19 87

23.01.2022 Your business can make a genuine difference to the livelihoods and lives of those residing in your community by making a few simple and conscious decisions.

23.01.2022 Described as the lifeblood of the club, Scott Millers dedication to Southern Lakes United Football Club from Macquarie Football goes beyond general groundsman responsibilities. Hes at the ground a number of times a week mowing fields, painting lines and organising the sheds and will arrive straight off nightshift to make sure everything is perfect for game day. For his ongoing contribution and hard work, Scott has been named as one of the Newcastle Permanent Volunteers of the Month for August! Congratulations to Scott and all the community award winners across Northern NSW Football! Read more here: https://fal.cn/39wym



23.01.2022 We received a #RateCity Gold Award for our Smart Saver Account for under 25s! That’s not bad. See all of our recent awards here: https://dm.npbs.com.au/V

23.01.2022 Get the kids together these school holidays to record an exclusive concert with The Wiggles! Visit https://dm.npbs.com.au/wiggles_virtual to join in the fun. Make sure you share your best wiggly moves with Newcastle Permanent and The Wiggles by tagging us, or share your photos and videos below!

22.01.2022 Is your home loan still right for you? Here are our tips to switching your home loan. Read more here: https://fal.cn/3a3oU

22.01.2022 Ever heard of a personal brand? The pros from my millennial career explain what it is and share their secrets on how you can use it to help propel your career. my millennial money

22.01.2022 An award winning lender? That’s not bad. We’ve been named a Gold Award Winner in 4 home loan categories by RateCity! Get in touch with our local lenders today on 13 19 87 and see for yourself. #RateCity



22.01.2022 Looking for your statements? You can easily access your statements in internet banking and our app! Find them by clicking the three green dots next to the relevant account and select Statements. Need a PDF of your recent transactions with your account details instead? Go to the account within internet banking select the time-frame and click Download as PDF at the bottom of the page. Easy!... If you need help, give our friendly team a call on 13 19 87.

21.01.2022 Heres our step-by-step guide through the process

21.01.2022 Registrations for the 2021 Northern NSW Football season are now open! If your child has the ability of a future Matilda or Socceroo, or simply just enjoys being outdoors and playing with friends then football’s the sport for them. Visit https://northernnswfootball.com.au/ to find out more and sign up with your local club today.

21.01.2022 Our go-to guide tells you some of the things you need to know to get started on refinancing your mortgage.

21.01.2022 Seeing the way our people mobilised to support our customers during Covid makes us so proud to be a finalist in this year’s Hunter Business Awards for Excellence in Innovation & Adaptability. We were one of the first financial institutions to announce support measures, and we quickly adapted our organisation and worked together, shifting our services online and to our call centre while keeping 100% of our branches open so that we could be where our customers needed us most. What a wonderful reminder of how much we’ve achieved together as a community this year We’re also thrilled that Newcastle Permanent Charitable Foundation has been named a finalist. Vote for them here in the People’s Choice award: https://fal.cn/3biqH

20.01.2022 This National Reconciliation Week we acknowledge the traditional custodians of the lands on which we are situated and we pay our respects to Elders past, present and emerging. We recognise the importance of learning and understanding the cultures and knowledge of our Aboriginal and Torres Strait Islander people so we can move forward together #NRW2021 #ReconciliationWeek

20.01.2022 Helping young women kick goals. Literally! Rhonda Stevenson is passionate about empowering young women in sport and it’s just one of the reasons we’ve named her our Football Far North Coast Community Coach of the Month. As Alstonville Football Club's Female Development Officer she’s embraced growth and mentoring opportunities for her U15s and U16s female teams. When asked what her role and this award means to her, Rhonda said I believe it’s important to ensure girls know... they are an important part of their club as they move from junior participation into senior competition. A huge congratulations to Rhonda and all our community award winners across Northern NSW Football who help make community football happen each and every week! Read more here: https://dm.npbs.com.au/nnswf_May21

20.01.2022 Having a yard so we could finally get a dog was big motivation to start looking for a house. We feel incredibly lucky to have adopted both our boys and they have so much unconditional love for us. Today is #NationalDogDay and were sharing the story of how Tessa and Andrew turned their first home into a furever home for their two fur babies, Jasper and Danny Shout out to our amazing friends Dog Rescue Newcastle for giving animals like Jasper and Danny a second chance at life.

20.01.2022 Running out of ideas for rainy day activities these school holidays? How about a private performance with The Wiggles right from your lounge room?! Wash away the wet weather blues with a bit of Hot Potato and share the fun with family and friends. Don’t forget to tag us Newcastle Permanent https://dm.npbs.com.au/wiggles_virtual

20.01.2022 #TwinkleTwinkle little ! We Grace's performance alongside The Wiggles! Make sure your kids join in the fun before this exclusive experience ends soon! https://dm.npbs.com.au/wiggles_virtual

19.01.2022 Did you know you can easily change your PIN for an existing card with our app or internet banking? You can also set a PIN for a new card! Find it under Cards in the menu.

19.01.2022 Weve put together a list of 9 simple self-care tips to help support your health and wellbeing as we continue to adapt and ease towards a new normal.

19.01.2022 Staff Spotlight I’ve always enjoyed helping people. I’m a volunteer and committee member of my local rugby league club and have been helping our customers for 16 years in various roles. Being a mobile lender means I can be there for our customers and help guide them through the process of buying their dream home, no matter where they’re based. Direct Mobile Lender, Jo 0422 227 190

19.01.2022 Home maintenance can often be treated as a low priority until it's too late. Here's some simple steps that can help you protect you and your home.

18.01.2022 500 projects funded since 2013 that have helped rewrite the future for people and communities across regional NSW ! We’re thrilled to be celebrating such an incredible milestone with our Charitable Foundation and project partners today.

17.01.2022 October was another colourful month packed full of #GoodStuff! Variety - the Children's Charity can help more families in need thanks to some of our people who participated in Variety Spin 4 Kids. We rallied with Cancer Council NSW to help change the lives of women affected by cancer on #PinkRibbon Day. ... Football grand finals kicked off across Northern NSW Football. Our Mudgee branch had a pink makeover for the annual Pink Up Mudgee in support of the McGrath Foundation for Breast Cancer Awareness Month. We celebrating another spectacular Jacaranda season in Grafton and turned purple to match hundreds of blossoming trees Grafton Jacaranda Festival.

17.01.2022 Looking for something fun to do this #ValentinesDay? How about a dance with The Wiggles! #GetWigglying here: https://dm.npbs.com.au/wiggles_virtual

17.01.2022 Were upgrading our banking app and we want you to be part of the journey! If youre keen to help with customer testing, open your Newcastle Permanent banking app and use the Feedback option in the menu to send us your name, best contact number and your device type

16.01.2022 Don't fall for these sneaky tricks next time you treat yourself to some online shopping! We take a look at some common website tactics designed to make you spend more.

16.01.2022 Here are our trading hours for this upcoming long weekend.

15.01.2022 Weve partnered with the pros from my millennial career, a podcast produced by my millennial money, to bring you insights and advice on how to maximise your career potential. Find out how you can create your own career security regardless of what happens to your job or the external forces around you.

15.01.2022 Jodie Hancock has played football for most of her life. Passionate about equal opportunities and women in football, she currently plays in Metfords over-35s and all age womens teams. As the secretary and backbone of Metford Cobras from Hunter Valley Football, Jodie went above and beyond to make sure the club could play this season despite the challenges of COVID-19. Her life-long dedication to making Metford Cobras FC a happy, fun-filled and passionate place to play f...ootball has inspired hundreds of other females to kick their own goals on and off the field. For her ongoing hard work and commitment, Jodie has been named as one of the Newcastle Permanent Volunteers of the Month for September! Congratulations to Jodie and all the community award winners across Northern NSW Football!

14.01.2022 What do brothers Bailey, Zach and Connor enjoy about refereeing? They say its fun, keeps them active and builds confidence! The boys from Hunter Valley Football spoke to Northern NSW Football for Newcastle Permanent Referee Recognition week, head over to their website to see more: https://fal.cn/39kqW #NNSWF #NPRRW #ThanksRef

13.01.2022 Heard about the rent-vesting trend? We take a look at the pros and cons of renting where you want to live and buying an investment property somewhere else.

13.01.2022 See more information here: https://fal.cn/39ODU

13.01.2022 Following the devastating bushfires at the start of the year and in preparation for the upcoming bushfire season, our people have chosen to donate $30,000 to WIRES and three RFS brigades through our employee donation program. $15,000 has been divided between Tuncurry Rural Fire Brigade, NSW Rural Fire Service Tamworth District and Wallarah Rural Fire Brigade, which will go towards purchasing vital equipment, maintenance and repairs. WIRES will divide $15,000 between training for volunteers at Hunter Wildlife Resuce Hunter Wildlife Rescue and building a Glider Flight Rehabilitation Aviary in Clarence Valley to provide a safe haven for Gliders that have been injured in bushfires.

13.01.2022 Heres our guide for successful renovation planning

13.01.2022 It’s never been more important to shop local. When you shop at local businesses like The Posy Post, you’re supporting your community. #whereyoushopmatters

11.01.2022 Unlike some of the big banks whove been struggling with delays in their offshore customer service, our call centre team has always been Hunter-based , so they can be available every day for our community. We are so proud of our amazing local teams and their dedication to customers throughout COVID-19.

10.01.2022 Stay safe As the COVID-19 situation changes, we continue to monitor the latest advice from health authorities to ensure the health and safety of our staff and customers. Since March weve implemented additional cleaning, preventative hygiene measures and taken necessary steps to ensure social distancing in our branches so we can serve our customers safely. If you are feeling unwell, or recently visited a known hotspot please bank from home using the app, internet banking ...or call our local call centre team. Stay up to date with the latest health information and hotspots via HNE Health and NSW Health.

10.01.2022 Looking to unlock equity to upgrade your home? Refinancing your home loan to a better rate could free up some cash to carry out renovations and potentially take advantage of the HomeBuilder scheme.

09.01.2022 Our The Wiggles Up Close & Virtual concert experience ends this month. There’s no better time to join in the fun! It’s super easy, just visit https://dm.npbs.com.au/wiggles_virtual and follow the prompts to record, save and share your best Wiggly moves.

09.01.2022 Missing out on sales can be frustrating and costly. Try these tips and tricks to save money next time you jump online to bag a bargain!

09.01.2022 Twins George & Jack were so excited to learn about our The Wiggles virtual concert experience - striking a #Wiggly pose next to the sign when they saw it at Lake Macquarie Square while on holidays! Download the experience at https://dm.npbs.com.au/wiggles_virtual to have some fun with your kids these school holidays!

09.01.2022 Which plant are you? Comment below or tag a friend to give Spring a warm welcome! Weve also compiled a list of plants that are super easy to propagate so you can spruce up your space with some greenery for a fraction of the price. Read more: https://fal.cn/3a3lU

08.01.2022 Ive always known the healing power of the ocean and believe in the great work Waves of Wellness Foundation is doing. When the opportunity to become a mentor arose, I jumped on it. "I surf every day. For me it has always been something far beyond sport or exercise. Its a key, foundational part of my life, and I cant imagine being without it. Newcastle Permanent Charitable Foundations partnership with Waves of Wellness - Mental Health Awareness is one of the ways were supporting important conversations around mental health and wellbeing. Some of our people like Gavin are mentors for the surf therapy program, who are helping to continue these important conversations on #ruokday and beyond.

08.01.2022 This week is Referee Recognition Week! Northern NSW Football will be highlighting community football referees each day. Read more about Referee Recognition Week via Northern NSW Football: https://fal.cn/39fuN #NNSWF #NPRRW

08.01.2022 Scam alert There has been an increase of SMS and email scams from cybercriminals posing as the Australian Tax Office (ATO) or myGov asking you to click on a link to verify your details. Make sure you sign into your myGov account at my.gov.au to check your tax status and remember to never click on any suspicious links or provide your personal details. Here are a few other things to look out for during this time of year.

07.01.2022 Take The Wiggles on holidays with you this summer! We’re loving this Halliday getaway with some special friends Don’t forget to tag Newcastle Permanent so we can see where The Wiggles end up! https://dm.npbs.com.au/wiggles_virtual

07.01.2022 From the first time we met our lending specialist, we knew we were going to be in good hands. The process from our first meeting, to pre-approval, to approval, was absolutely seamless and we were kept in the loop the entire way. Our lending specialists are here to help you, just like they helped Louise and Gerhard Being 100% local means our turn-around times for loan applications and approvals are much quicker than some of the big banks! Call us on 13 19 87 to chat to one of our local lenders and get started today.

06.01.2022 Do you know how to identify a scam? Here are some of the ways to spot a scam and avoid becoming a victim. #ScamsWeek2020

06.01.2022 Staff Spotlight I love getting to know people and building what can be long standing relationships with our customers. My job really is all about getting to know people on a personal level and helping them achieve their home ownership goals. Being a mobile lender means we can be there every step of the way through what is sometimes a stressful process. Direct Mobile Lender, Roby 0437 174 827

05.01.2022 Need to make a larger purchase? You can increase or reduce your current daily limit for Pay Anyone, Osko and BPAY transfers within internet banking and our app! Find it under Manage Accounts in the menu. If you need to change your maximum limit, give our friendly team a call on 13 19 87.

05.01.2022 6/11/2020 Update: we’ve reduced some of our fixed rate products. See more here: https://www.newcastlepermanent.com.au//2020/rba-rate-change - 3/11/2020: Following the RBA’s decision to cut the Official Cash Rate, we are reviewing both our deposit and lending interest rates.... As a customer-owned organisation, we will continue to consider the needs of all our customers and make a balanced decision. We’ll be in touch directly with any customers who are affected by any possible changes once a decision has been made.

04.01.2022 This week we have been donning our denim and donating to Jeans for Genes to support research at the Childrens Medical Research Institute for the thousands of kids like Mollyjane with genetic diseases and their families. You can donate via our official fundraising page: https://fal.cn/39zfq #jeansforgenesau

04.01.2022 Are you getting the most out of your banking app? We take a look at how you can use certain features to help manage your money and keep on top of your finances.

03.01.2022 The health and safety of our staff and customers is our top priority and were monitoring the latest advice of health authorities regarding COVID-19. Since March weve implemented additional cleaning and preventative hygiene measures and taken steps to ensure social distancing in our branches so we can serve you safely. If you have visited these locations on the below dates: Hotel Jesmond Wednesday 29 July 7.00pm 9.00pm Wallsend Diggers Wednesday 29 July AND Thur...sday 30 July 9.00pm 11.00pm Lambton Park Hotel Thursday 30 July 8.00pm 9.00pm please follow government health advice and #stayathome. Our local call centre team are here to help, or you can always bank from home using the app or internet banking. Stay up to date with the latest health information by following HNE Health.

03.01.2022 Costs can easily blow out when youre doing renovations We take a look at some of the additional expenses you should consider before getting started to help keep your budget on track.

03.01.2022 From pampering gift sets to mouth-watering delectables, our local business customers have got you sorted for gift ideas this Fathers Day!

03.01.2022 Meet the Newcastle couple renovating through a pandemic to restore a 60-year old family home in Belmont, enlisting the local help of Seaside Homes and herculesbuilding to execute their vision.

02.01.2022 When was the last time you reviewed your bank accounts? Here are three reasons to do an account check up.

02.01.2022 This year marks the 40th annual Primary School Maths Comp! Were you one of the 500,000 local students to have taken part since 1981? The first year had 2337 students from 70 different schools participate, this year more than 17,000 students from 287 schools will take part thats around 7.3 times more kids! Visit our website to test your knowledge and see if youre smarter than a 5th grader.

01.01.2022 5/1/2021 **Issue resolved: Osko payments** 2.30pm Issue is now resolved and Osko payments can be made.... __________________________________________________________ 12.01pm Osko payments are currently unavailable. You can use all other payments (including cards and Pay Anyone payments) as an alternative. We are working with our third party provider to resolve this as soon as possible.

01.01.2022 Need some good news in your feed? Catch up on some of the #GoodStuff that happened in August! Supporting LGBTIQ+ youth with #WearItPurple Day. Visits to hospital will be a bit brighter for kids thanks to colouring packs designed and donated by our Ballina and Lismore teams.... Meet the next generation of super savers! We joined the fight with Jeans for Genes against genetic diseases by raising much needed funds to find a cure. Our communities and wildlife are safer thanks to $30,000 in staff donations going to WIRES and the RFS. 17,450 = the amount of bright young minds who tackled our annual Primary School Maths Comp!

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